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Novotel Edinburgh Park

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#81 of 150 Hotels in Edinburgh
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Edinburgh Park
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2,001 Reviews from our TripAdvisor Community

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Showing 1,774: English reviews
Melton Mowbray, United Kingdom
Reviewed 27 October 2015

I have been staying here two nights most weeks for work for over a year now, & things have definitely gone downhill recently. The restaurant is definitely the worst Novotel restaurant I have been in. Sometimes I wonder if the chef is actually qualified! Two weeks running I had the superfood salad, both times the ingredients were different to the...

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Thank Arty T
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for letting us know about your recent experience at Novotel Edinburgh Park. I am sorry and disappointed that your recent experience did not meet your expectations and have taken note of all your comments which I will discuss with the team. Please rest assured that we take all feedback seriously and that we will...

Coventry, United Kingdom
Reviewed 27 October 2015

It was very close to the train station.Our room was very clean and comfortable.The price was little bit disappointed us.The staff were friendly.We stayed there there nights to see my family and friends.

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Thank Gillard F
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your review about Novotel Edinburgh Park. I am delighted that you have enjoyed your stay and will share your comments with the team. We look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Kelso, United Kingdom
Reviewed 26 October 2015

Stayed here for one night to see a show in Town. Ideally situated for easy access to Town via the 20 minute tram journey (stop only a two minute walk). Room was spacious, clean and comfortable. Our room overlooked the train and tram route, however this did not disturb us when windows were closed. Only negative to the hotel, was...

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Thank Pam C
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Many thanks for taking the time to comment about your stay at Novotel Edinburgh Park. I am happy that overall you enjoyed your stay and have noted your comments about the breakfast service which I will discuss with the team in order to ensure that this remains an isolated incident. I thank you for your feedback and look...

Aberdeen, United Kingdom
Reviewed 26 October 2015

Review collected in partnership with Accorhotels.com
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Thank Geo247
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Lerwick, United Kingdom
Reviewed 25 October 2015

great hotel near airport and easy access for Edinburgh city centre. Tram and train few mins walk. Krispy Kreme and KFC near by for snack. I used Tesco vouchers for stay which good offer however prices competitive. Rooms clean and good variety of food for breakfast. Pancakes lovely.

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Thank DidaZE1
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review about your stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Reviewed 23 October 2015 via mobile

Please note this is only a review for the Elements restaurant at the Novotel hotel and not the hotel itself. A group of us attended the restaurant for a business lunch and were extremely disappointed by both the quality of their food and prices. First of all, as we walked into the hotel, we got greeted by a strong smell...

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Thank gugute
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for taking the time to tell us your feedback on here. I was extremely disappointed to read that your experience was not satisfactory and I will discuss the points you have raised with my team in order to ensure this does not happen again. I would really appreciate to have the opportunity to discuss your experience...

Aberdeen, United Kingdom
Reviewed 22 October 2015

Rooms were lovely and clean. Breakfast was wonderful and our 5 year old loved the pancake machine :-) All staff were very friendly expecially the breakfast staff. The pool area was fab and quiet. The tram is right at the hotel doorstep so you are into the centre of Edinburgh in 20mins and very cheap for family ticket.

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Thank Wenders68
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Many thanks for your kind review about your stay at Novotel Edinburgh Park. My team and I are delighted that you had such an enjoyable experience and we look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Liversedge, United Kingdom
Reviewed 21 October 2015

Stayed a short week on business. The hotel is bit far from the city centre, however it was just perfect for myself next to the business park. The room itself was pretty comfy, everything was nice and tidy. Had dinner and breakfast as well during the stay. At breakfast there is a decent hot buffet with plenty of choice. Dinner...

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Thank thrd0420
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed staying with us and I will share your comments with the whole team. We look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Manchester UK
Reviewed 18 October 2015

Second visit this year. Hotel as before is smart, functional and appeals to the business / and leisure traveller. Despite its location on a business park it would still be a good leisure traveller choice, for those visiting Edinburgh. The Edinburgh rail station and tram stop are about three minutes walk away. The downside to the hotel are the lack...

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Thank A380ManchesterUK
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you for your kind comments about your recent stay at Novotel Edinburgh Park. I am delighted that you have enjoyed your stay and will share your comments with the team. My team will be delighted to hear your feedback and it will serve as further encouragement to continue improving our level of service. We look forward to...

Shipdham
Reviewed 18 October 2015

Review collected in partnership with Accorhotels.com
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Thank Paul H
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: RM304 - RM863 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#44 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
26 questions
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-fi signal can sometimes be a problem if far away from reception (i'm told), however i've found it okay”
 of 5 bubbles Daftlad1962, 7 Feb 2017 | Read review
“Central heating was not working at all. This was reported to reception but nothing happened. This made the room very hot at night (2 night stay) and made sleep difficult. I have stayed at this hotel many times before and have noticed a decline in standards of hygiene in rooms and bathrooms. Some need cleaned better, others need to be properly maintained.”
 of 5 bubbles isobel5, 14 Jan 2017 | Read review
“All I can suggest is stay away from the third floor, tried 2 rooms and both as bad as eachother.”
 of 5 bubbles Anon741852963, 10 Jan 2017 | Read review
“Awe were on thr third floor and it was very very quite”
 of 5 bubbles DARLING925, 4 Jan 2017 | Read review
“We had an issue with the room temperature - which I fully accept may have down to "pilot error" on my part rather than faulty central heating control. We called reception and someone came and adjusted it bringing almost instant warmth to the room. ”
 of 5 bubbles jamesfA9221QW, 26 Dec 2016 | Read review
5 of 5