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Novotel Edinburgh Park

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#75 of 150 Hotels in Edinburgh
Certificate of Excellence
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1,911 Reviews from our TripAdvisor Community

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Showing 1,691: English reviews
Tayport. Fife
Reviewed 15 June 2015

We have visited this hotel several times before. The last time we were there, 6 months ago approx, it was looking a bit tired, and the Restaurant staff were over busy at Breakfast. We complained and were given a weekend half price. When we returned, we were celebrating our Ruby Wedding. We got an upgrade to an Executive Suite, card,...

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Helpful?
Thank Pat K
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for your kind review of Novotel Edinburgh Park. We are pleased your stay with us for your wedding anniversary was a better experience. We do strive to improve our customer service and this is helped by customer feedback. We wish you both well and hope to see you again very soon.

Gloucestershire
Reviewed 14 June 2015

We stayed here for three nights on a bed and breakfast basis although we did eat in all three nights and I must say the food was very good as was the service, some of the staff could do with a bit more training but on the whole it was very good and everyone was very helpful. Our room was...

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Thank Christopher A
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for staying with us at Novotel Edinburgh Park. We appreciate you have taken the time to let us know about your stay. We look forward to seeing you again very soon.

Reviewed 14 June 2015 via mobile

Stayed here as going to a wedding nearby. From arriving at the hotel to leaving all staff were extremely friendly and helpful. Rooms were very clean and bed very comfortable. Good nights sleep which doesn't happen often for me in hotels. Breakfast was buffet style and plenty of choice.

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Thank Som77
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you very much for choosing to stay with us at Novotel Edinburgh Park. We are pleased you had an enjoyable sleep and enjoyed our facilities. We do hope you will come back in the near future.

Dundee, United Kingdom
Reviewed 13 June 2015

Booked two rooms here for June 1st 2015, it is a standard modern hotel offering good facilities with a pool and steam room but sadly no Sauna, the en suites are great with electronic shower controls, Nice crisp sheets and comfy beds We ate in the hotels restaurant which we found pricey for the drinks and food offering also the...

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Thank Macasy
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you very much for your review of Novotel Edinburgh Park. We appreciate you have taken the time to let our future guests know what facilities we have. The Tram link is very beneficial to our guests going to the Airport or going into the City Centre. We hope to see you again very soon.

Amersfoort, The Netherlands
Reviewed 10 June 2015 via mobile

Rooms are very clean and spacious the shower as bed are very good Breakfast is okay the restaurant was a mess No off button on the Airconditioning was a miss. The thing makes a lot of noise and it is like sleeping on an airplane. All in all good hotel AND friendly staff

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Thank Didier H
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for your review of Novotel Edinburgh Park. We do apologise you had problems with your room but have passed on your comments to the relevant departments for their immediate attention.

Rotherham, United Kingdom
Reviewed 9 June 2015

I stopped here so I could go out for the evening in central Edinburgh, a mixture of business and pleasure. The room was large and the bed comfy but the walls had all sorts of detritous on them and the carpet had stains all over it. A bit of black mildew in the bathroom did nothing to enhance the experience...

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Thank Jon M
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for your recent review of Novotel Edinburgh Park. We do apologise your room was not to your satisfaction and would of liked to of heard from you to find out what room it was you were given. We do apologise and will attend to these matters immediately.

Salt Lake City, Utah
Reviewed 9 June 2015

This Novotel was very fine. It was also convenient to the tram, which allowed us to go into the city easily. It's a short walk from a small shopping center that includes a large Tesco. We got great help from the front desk clerk, who directed us to a great restaurant in the city. We ate breakfast in the hotel,...

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Thank CLC48
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for choosing to stay with us at Novotel Edinburgh Park. We are pleased our Reception staff directed to a good restaurant which you enjoyed. We do hope to see you both again very soon.

Galway
Reviewed 9 June 2015 via mobile

After staying at this Novotel my only concern is the lack of staff at breakfast time to assist the guests with basic things like spoons tea coffee. The motel is located 20 minutes from the heart of Edinburgh but is right on the tram line so that is ok. Room was very good wifi good. Location ok. Only thing that...

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Thank Phillip J
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for your feedback about your recent stay at Novotel Edinburgh Park. We do appreciate our guests comments as we can use this to improve our customer service. We do hope to see you again very soon.

Reviewed 9 June 2015 via mobile

Stayed two nights and was pleased with the hotel. Check in was efficient and courteous, though there is a strong smell of chlorine at the lobby. Location is very close to the city tram station and there is a KFC and Krispy Cream cafe infront of hotel. Room like all Novotel was spacious with clean beds, sheets and towels. Wifi...

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Thank sew hok L
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you very much for staying with us at Novotel Edinburgh Park. Your comments are much appreciated and will be passed onto the Food & Beverage Manager for his immediate attention.

Dundee, United Kingdom
Reviewed 8 June 2015 via mobile

I've stayed here a few times now with family as we like the location for the city centre by tram. Check in was friendly and swift. Room was a typical novotel room, clean as expected. We used the pool for the first time which was great. It's small but does the job, with towels provided. The downside was the bar....

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Thank missymich1
Louise M, Room Divisions Manager at Novotel Edinburgh Park, responded to this review

Thank you for choosing to stay with us at Novotel Edinburgh Park. I will pass your comments onto our Food & Beverage manager for his immediate attention. We do hope you will visit us again very soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: RM271 - RM724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#43 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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