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Grange Manor

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1 room 2 adults 0 children
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502 Reviews from our TripAdvisor Community

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Showing 485: English reviews
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Reviewed yesterday NEW

We booked High Tea for Mother's Day 2017....."how many mothers will be there?" 2. Next "we need full payment up front". OK we thought, that should be OK. Arrived promptly and were seated at a lovely table, looked at the menu and chose salmon, chicken and beef. Meals arrived and they were absolutely delicious. However, that's where the positive side...

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Helpful?
Thank WeeDaisie
Reviewed 2 days ago NEWvia mobile

Booked on the Saturday morning on spur of moment, day before mother's day. Spoke to Shona who was a gem! Piled in car drove up and expected Shona to be on reception but it was another lady, grey hair and glasses, at first opinion she came across as very abrupt and rude. Then realised she was under pressure and she...

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Thank Karen G
Falkirk
Reviewed 3 days ago NEWvia mobile

I organised a party for my parents in Rosie's Tea room with the help of Shona. Shona was so helpful and easy to communicate with. There had been a problem with the cake that I delivered to them a few hours before the party. Shona and the chef did everything to solve the problem and all was well by the...

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Thank Sherilyn654
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

disgusting. hard sandwiches so obviously been kept in the fridge "scone" not good too much baking soda .cakes disgusting. was taken by a friend of mine today. she was so embarrassed by the whole thing. I will not return . neither will any of the other 5 people

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1Thank helen p
Shotts, United Kingdom
Reviewed 2 weeks ago via mobile

We had a deluxe room, which was lovely. Not overly big but comfortable bed and large double shower. I would recommend booking a table for dinner in advance. We stayed on a Saturday night and just managed to get a table for 5pm. The food was fantastic, and the sticky toffee pudding is the best my husband and I have...

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Thank Wilsoe2
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for your lovely review following your friends wedding and I am delighted that you enjoyed this special occasion with us. I have passed your kind comments onto the staff and our Head Chef was delighted to hear that your enjoyed your dining experience, particularly the sticky toffee pudding which is a firm favourate here. We hope to have...

Glasgow
Reviewed 3 weeks ago via mobile

A lovely wee hotel with nice spacious rooms which were very clean and well equipped. We stayed in the garden block which was unusual as it was seperate from the main hotel which meant a walk outside to reception and the bar. The restaurant is also in a seperate block from the hotel. The food served was very good and...

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Helpful?
Thank fatlegs78
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for your lovely review following your recent stay with us and I have passed your kind comments onto the staff who were delighted to hear that they had added to your overall enjoyment. It is always encouraging to hear that we are maintaining a good quality experience for our guests. I do hope that you will come back...

Scotland
Reviewed 4 weeks ago

I had purchased a Groupon voucher for high tea at the Grange Manor which I did expect to be nice but I must say I was very glad I didn't pay the full price Overall the whole experience was negative. 1. On arrival we were asked for our voucher which I gave the waitress which she told me was the...

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2Thank M22
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for taking the time to review your recent visit to us and I am disappointed to learn of your experience this is certainly not our usual standard of service and customer care and my sincere apologies. I would be happy to discuss your feedback in person and would kindly ask that you contact me direct. I look forward...

Reviewed 4 weeks ago via mobile

My friend and I came here on a my hotel break deal. The rooms were just a normal hotel room, nice and clean and lovely big bathroom. Staff were very friendly at reception and in the bar, very helpful too. Hotel had a wedding on so didn't go to the bar until they'd gone in for dinner as it was...

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Thank Ruth197
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for taking the time to review your recent stay with us and my sincere apologies for your experience at breakfast I shall certainly look into this as there is always a supervisor on duty at breakfast. On a more positive note I am delighted that you enjoyed all other aspects of your stay with us and found the...

Airdrie
Reviewed 4 weeks ago via mobile

Nice enough hotel for the price we paid £79 for 2 people dbb. However the dinner allowance is only £15 per head, so to get a 2 course meal there was an extra charge. Food was ok but a bit overpriced and drinks expensive. Rooms clean although basic hotel rooms. Nothing special about the hotel to be honest. However the...

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Thank McDAirdrie
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for taking the time to review your recent stay with us and my sincere apologies regarding your experience at breakfast. I would be happy to discuss your feedback in person if you would like to contact me direct. Kind Regards Sue Christie

Stirling, United Kingdom
Reviewed 4 weeks ago

I was given an afternoon tea voucher as a gift and was really looking forward to it. On arrival albeit a bit early waitress was very ubrupt and we were told to take a seat in the bar as no tables available. On looking round there were 4 tables unoccupied but not cleared. After ten minutes we were taken to...

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Helpful?
2Thank scotlanBramble
GrangeManorGM, General Manager at Grange Manor, responded to this review

Thank you for taking the time to review your recent visit to Rosies Tea Room and my apologies for your disappointment. Please be assured that we take all feedback on board and remedial action will be taken to ensure that our normal standard of service and customer care is extended to all our guests alike. Normally we receive very favorable...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Grange Manor

Address: Glensburgh, Grangemouth FK3 8XJ, Scotland
Region: United Kingdom > Scotland > Falkirk District > Grangemouth
Price Range: RM353 - RM707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grange Manor 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Grange Manor Hotel Grangemouth
Grange Manor Grangemouth
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Questions & Answers

Here's what travellers have asked, with answers from Grange Manor staff and other travellers.
5 questions
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Questions? Get answers from Grange Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden facing rooms less noisy.”
 of 5 bubbles francesh274, 19 Feb 2017 | Read review
“don't go here - food and service is AWFUL”
 of 5 bubbles keebzi, 28 Dec 2016 | Read review
“If you special food needs please provide your own, just in case.”
 of 5 bubbles Ayla7256, 13 Dec 2016 | Read review
“Rooms at back are great as car park is close.”
 of 5 bubbles Liz242014, 17 Oct 2016 | Read review
“Very good hotel for touring the region”
 of 5 bubbles KeithandGillP, 16 Oct 2016 | Read review
5 of 5