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Macdonald Rusacks Hotel

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Traveller (345)
Room & Suite (145)
Dining (33)
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Overview
  • Excellent47%
  • Very good29%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“rocca restaurant”(57 reviews)
“gastro pub”(55 reviews)
“golf course”(186 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,431)
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Traveller rating
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411
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81
46
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640
411
222
81
46
Show reviews that mention
All reviewsrocca restaurantgastro pubgolf coursecream tealovely hotelamazing locationreception staffwest sandsshort breakfirst classpublic areasfantastic viewsdouble roomplay golfstayed for one nightbreakfast roomlovely room
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241 - 245 of 1,400 reviews
Reviewed 14 February 2017

We had a lovely time away, the staff were great, very friendly, and the suite was very comfortable, the views from the room were second to none, we had a cream tea which was yummy, our first time in this hotel but wont be our...More

Thank Elaine O
Response from Kristian C, General Manager at Macdonald Rusacks HotelResponded 21 February 2017

Thank you Elaine, for your 5 star review. I am always glad to see our staff did us proud and of course our views. We look forward to welcoming you back again soon. Kristian Campbell

Reviewed 13 February 2017

The Rusacks hotel is in a beautiful location but sadly did not live up to its 4stars. On arrival the receptionist was clearly very busy, was ignored by her colleague when she asked her to help with something and rather curt with us. The bar...More

1  Thank Janice-etc
Response from Kristian C, General Manager at Macdonald Rusacks HotelResponded 21 February 2017

Thank you Janice, for your recent review. I am sorry to learn of your disappointing experience in our Rbar and Breakfast but glad to see you enjoyed dinner in Rocca. I will be sharing your points with the management of these Food and Beverage areas...More

Reviewed 13 February 2017

My daughter recently stayed here for her 50th birthday and I handed in a bottle of champagne, which staff assured me they would put in her room before her arrival. Upon arrival the champagne was not there and upon phoning the hotel I was told...More

4  Thank Sandra B
Reviewed 13 February 2017 via mobile

We stayed at hotel for the night and we would choose to stay elsewhere in future. We had afternoon tea which was pricey but really lovely asked for leftovers to be sent to room which didn't happen. We stayed in executive king room which we...More

Thank Nicola B
Reviewed 9 February 2017

Just returned from a two night break including dinner one night and a cream tea - this was a Christmas present. The room we had was lovely with views overlooking the front and a side view of the beach. The bed was extremely comfortable and...More

Thank sandra s
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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$194 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in St Andrews
#5 Romantic Hotel in St Andrews
#6 Luxury Hotel in St Andrews
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$194 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in St Andrews
#5 Romantic Hotel in St Andrews
#6 Luxury Hotel in St Andrews
Room types
Suites, Non-Smoking Rooms
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Traveller (345)
Room & Suite (145)
Dining (33)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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George H
11 June 2018|
Answer
Response from joseph21 | Reviewed this property |
No but there is a laundry service by which any clothing can be sent away and washed and ironed and back the same day. Or for dry cleaning back in 2 days.
0
Votes
Christine Wilso... C
13 April 2018|
AnswerShow all 2 answers
Response from Barney A | Reviewed this property |
We didn’t play golf but was informed the Hotel can advise on how to proceed also.
0
Votes
Rebecca220195
27 February 2018|
AnswerShow all 4 answers
Response from EDoyle8664 | Reviewed this property |
I would definitely check with the hotel as not all rooms face the sea/golf course.
0
Votes
Room Tips
"Book a room with a view of the old course."
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"Room 318 has fantastic views"
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"Tip for a good room - book yourself into Best Western to the Ardgowan. Have stayed at both and are both very..."
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"Book a room with a view of the OLD COURSE. Well worth the price difference."
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