Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Stockwell Street, Glasgow G1 4LW Scotland
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Avg. RMÂ 472 /night, 8/9 - 8/10
RMÂ 923
per night
RMÂ 659
per night
RMÂ 394
per night
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4.0
#49 of 103 hotels in GlasgowLocation
Cleanliness
Service
Value
Holiday Inn Express® Glasgow - City Centre Riverside is just a 10-minute walk from Glasgow Central Train Station, making it a great base for your Scottish getaway. Other transport spots like Buchanan Bus Station and Queen Street Train Station are nearby, and Glasgow Airport is just a 15-minute drive away. You'll also be close to Glasgow Green, where you can explore the People's Palace and Winter Gardens.
Explore Glasgow's free museums like Kelvingrove Art Gallery and the Riverside Museum. You can book a tour at Wellpark Brewery to learn about Scotland's famous Tennent's Lager, then visit the historic Glasgow Cathedral and the nearby Victorian Necropolis, a cemetery offering stunning views of the city. For live entertainment, OVO Hydro is just a 30-minute walk along the River Clyde and is known for its world-class concerts. Sports fans will love the hotel's proximity to Celtic Park, with Ibrox and Hampden Park also within easy reach.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
24-hour security
Baggage storage
24-hour front desk
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Green
Languages Spoken
English, Polish, Slovak
Location
Stockwell Street, Glasgow G1 4LW Scotland
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Glasgow Intl Airport
11.6 km•
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Glasgow Prestwick Airport
44.2 km•
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Car Hire
127 Restaurants
within 0.5 kilometers
1,592Review55Q+A100Room tips
Reviews
Traveller rating
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- 644
- 237
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- 35
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Detailed Reviews
Hotel's Favourite
Superb hotel location for shopping and train stations. Great customer service - especially Bosne, The hotel was clean and comfortable. There was a big choice for breakfast. Will book again if visiting Glasgow. 5*
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Date of stay: March 2023
Value
Location
Service
Room Tip:Â Ideal location for shopping and train stations. The hotel was clean and comfortable, ALL the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mayur M, Marketing at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 27 Mar 2023
Departure814130, thanks for taking the time to review our hotel! We're committed to delivering a great experience to our guests and happy to see you were impressed by the service you received. Making sure you have a clean and comfortable room is our Housekeeping teams' top priority. Thanks for the perfect rating and All the best, Patrick - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for a one night stay with my husband and son just as hotels in Scotland were allowed to reopen and was slightly apprehensive about the safety and cleanliness. I have to say that the hotel has obviously put in a lot of thought and effort into providing a safe and enjoyable stay with hand sanitisers throughout, perspex screening, social distance signing throughout and exceptionally clean bedroom and bathroom facilities. We opted for the breakfast option which was very well organised whereby you chose a selection of items from the breakfast buffet which was placed in a takeaway bag which you could either take to your room or away with you. The only downsides were that we were woken out of our beds in the middle of the night with a false fire alarm but this was obviously out with the hotels control. The other being the parking charge but being city centre you would expect this.
I have stayed in many different hotels in Glasgow over the years and this was a fraction of the price but I could not fault the hotel in all areas. Good central location and I would certainly return again in the future.
I have stayed in many different hotels in Glasgow over the years and this was a fraction of the price but I could not fault the hotel in all areas. Good central location and I would certainly return again in the future.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel for 1 night with our 2 kids as a stop gap on the way home from a lodge holiday. We only booked it on the day we checked in. Got a great deal as it had only been opened 2 days since lockdown eased. The same as the other reviewer were a bit apprehensive but once we arrived all was well, hand sanitiser throughout & room was very clean. The continental breakfast was all individually wrapped & we took our selections back up to the room in little brown take away bags, the kids thought this was great & loved it. Parking at the nearby NCP was reasonably priced for a city centre & payable through the hotel at a discount. The hotel was a short walk to the city centre shops etc & also right across from the river which we took a stroll along the next morning. Overall enjoyed our little stop gap & shopping before the long drive back up to the north of Scotland & was a great bargain,
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lynsey Crawford, General Manager at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 28 Jul 2020
Hi Pauline, We are pleased to hear that although apprehensive before staying, you enjoyed all aspects of your stay! We do hope we get to welcome you back again soon. Thanks! Lynsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
unfriendly staff, everything is an inconvenience and no manners what so ever right from check in. At least force a smile?? I stay in hotels regularly and this is one of the worst for service. The only good was that the room was a good size but beds are pushed together which was annoying. Very outdated and no sockets beside the bed instead a telephone?? It’s 2020?! Food is overpriced especially when it’s a shop bought pizza that’s probably £3 at most. There was also chewed up chewing gum on the bathroom floor, surely this should have been picked up by cleaning and loo roll wasn’t replaced from last guests stay, not so good. At night I could also hear every movement and conversation in the next room.
Grab and go breakfast, very limited compared to other Holiday Inns.
Very disappointed:(
Grab and go breakfast, very limited compared to other Holiday Inns.
Very disappointed:(
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lynsey Crawford, General Manager at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 7 Oct 2020
Hi, Thank you for taking the time to provide us with feedback on your stay, I am sorry to hear that you did not enjoy the great service our team are generally known to deliver, and that you also did not enjoy our comfortable bedrooms and tasty food. When staying again, please do let us know how we can better assist you. Thanks, Lynsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed as part of a Rail Discoveries package and we thought it was decent for what it was.
Good:- For this type of hotel the room was spacious and comfortable enough, the hotel very centrally located and easy to get to from stations or nearby Q Park. As someone who is a more anxious traveller because of covid the efforts gone to to address the risks were reassuring. The staff were universally gracious, friendly and helpful, although unfortunately a very softly spoken voice with a heavy accent and from behind a mask made hearing what we were being told difficult to understand sometimes. The evening menu is VERY basic, but we were pleasantly surprised by the quality and size of the pizzas we ordered.
Not so good:- The hotel itself was warm and our room, with no heating/aircon was extremely warm on arrival, despite it being October. The solution was the aircon which was quite noisy, blew very cold air down on us and didn't seem to be able to keep the room at a comfortable temperature even with all our attempts to adjust.
A short walk away is the Q Park which cost us £38 for 4 nights by paying the hotel rather than the Q Park ticket machine. The hotel ticket didn't work, but using the intercom at the carpark we were allowed out when we said we had paid Holiday Inn.
Good:- For this type of hotel the room was spacious and comfortable enough, the hotel very centrally located and easy to get to from stations or nearby Q Park. As someone who is a more anxious traveller because of covid the efforts gone to to address the risks were reassuring. The staff were universally gracious, friendly and helpful, although unfortunately a very softly spoken voice with a heavy accent and from behind a mask made hearing what we were being told difficult to understand sometimes. The evening menu is VERY basic, but we were pleasantly surprised by the quality and size of the pizzas we ordered.
Not so good:- The hotel itself was warm and our room, with no heating/aircon was extremely warm on arrival, despite it being October. The solution was the aircon which was quite noisy, blew very cold air down on us and didn't seem to be able to keep the room at a comfortable temperature even with all our attempts to adjust.
A short walk away is the Q Park which cost us £38 for 4 nights by paying the hotel rather than the Q Park ticket machine. The hotel ticket didn't work, but using the intercom at the carpark we were allowed out when we said we had paid Holiday Inn.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lynsey Crawford, General Manager at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 19 Oct 2020
Hi Alistair, Many thanks for your feedback, we are delighted to hear that you stayed with us as part of your Scotland Tour. We are pleased that you enjoyed our spacious comfortable bedrooms, but are sorry you found the bedroom to be cold. We have raised this with our maintenance manage to investigate the AC unit and address where necessary. Thanks, Lynsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location, staff made best of the Covid-19 situation. Room was comfortable, modern and clean as expected in Holiday Inn.
It is an extras £10 a night for 24 hour parking in the large concrete N.C.P plot opposite the hotel. I wasn't too sure about the security arrangements in this location but there are a couple of CCTV cameras around and I had no problems (apart from the car been covered in Seagull dung).
The Covid-19 breakfast setup was a bit dissapointing as there was bacon and sausage butties but no veggie option (No doubt many will think i sound like a moaning, woke vegitarian but an egg sarnie would have been enough). £130 for x2 nights was very decent value.
It is an extras £10 a night for 24 hour parking in the large concrete N.C.P plot opposite the hotel. I wasn't too sure about the security arrangements in this location but there are a couple of CCTV cameras around and I had no problems (apart from the car been covered in Seagull dung).
The Covid-19 breakfast setup was a bit dissapointing as there was bacon and sausage butties but no veggie option (No doubt many will think i sound like a moaning, woke vegitarian but an egg sarnie would have been enough). £130 for x2 nights was very decent value.
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Date of stay: September 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What we liked
1) Walkable distance from the city centre and central train station
2) Located nearby riverside. Great for an evening walk
3) Comfortable bed and pillows
4) Air-conditioner
5) Luggage storage facility
6) Value for money
7) Breakfast - Takeaways option
What could have been better
1) Breakfast - Bacon and Cumberland pork sausages are the only hot food available. They can add scrambled eggs
2) Room space for a family. It was a bit congested to move around inside the room with kids.
3) Customer service
Issues faced
My room telephone line was not working and I reported 3 days in a row. but it was fixed only on the last day of my stay. Though staff assured me of the fix by the following morning, no one followed up with me whether the issue is resolved or not.
1) Walkable distance from the city centre and central train station
2) Located nearby riverside. Great for an evening walk
3) Comfortable bed and pillows
4) Air-conditioner
5) Luggage storage facility
6) Value for money
7) Breakfast - Takeaways option
What could have been better
1) Breakfast - Bacon and Cumberland pork sausages are the only hot food available. They can add scrambled eggs
2) Room space for a family. It was a bit congested to move around inside the room with kids.
3) Customer service
Issues faced
My room telephone line was not working and I reported 3 days in a row. but it was fixed only on the last day of my stay. Though staff assured me of the fix by the following morning, no one followed up with me whether the issue is resolved or not.
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Date of stay: August 2021
Service
Room Tip:Â I felt the 5th-floor end has a good viewpoint to see the riverside and take some snaps.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I paid £117 for 2 night stay for myself and 2 children. The area seemed a bit run down but at no point did we feel unsafe and the location was central and had good access to all transport links.
The hotel was v clean. The room was a decent size. The staff especially the guy who I spoke to several times, were really polite, friendly and helpful. I was pleasantly surprised at the buffet breakfast as it was really nice with a good choice of cooked and continental items. The croissants I choice were really nice and good quality. Breakfast time was busy but generally on both days the food was replenished quickly.
Overall if you’re looking for somewhere decent to stay with breakfast, HIE is very good value for money.
The hotel was v clean. The room was a decent size. The staff especially the guy who I spoke to several times, were really polite, friendly and helpful. I was pleasantly surprised at the buffet breakfast as it was really nice with a good choice of cooked and continental items. The croissants I choice were really nice and good quality. Breakfast time was busy but generally on both days the food was replenished quickly.
Overall if you’re looking for somewhere decent to stay with breakfast, HIE is very good value for money.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay here weekly for work. Its an excellent place to stay. The staff are friendly, very helpful, efficient and the same team has been here for the past year since I started staying which speaks volumes for the culture of the business and the management. There is a microwave in the lobby which is great if you are a regular and want to heat your own food. Rooms are always spotless and 95% of my stays have been noise free, only once had a noisy family next door but the rooms seem well insulated and noise is rarely heard. Rooms also have aircon and great shower and bathroom facilities. Sometimes the rate jumps quite high in peak season but I would rather pay a little more to get the quality and service. Breakfast is included in the stay rate. Its close to all the central amenities on the edge of Merchant area and city centre. Bag storage and and late check in / out available for loyalty members. I can wholeheartedly recommend this hotel for your Glasgow visit.
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Date of stay: February 2024Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 5 Feb 2024
Thanks for your positive comments, Tinat! We take pride in knowing guests are happy with their experience. We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks once again for taking the time to share your experience with us. We're grateful for customers like you. All the best, Max - Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second stay here, having last been just a few months before the start of the pandemic. We arrived about an hour early due to our bus/train connections, but were delighted to be told our room was ready and we were quickly up onto the 5th floor. Had a quick look from the scary glass balcony at the end of the corridor - don't look down !! The room itself was just perfect for us and clean and not worn. The breakfast buffet is the favourite part of the HIE experience as we do not like too much to eat, but a good choice of decent quality food was available to suit us. All the staff were great and although we were worried about the breakfast room being too crowded, it was not bad, and well organised anyway. It seemed to us that great effort was being put into getting tables cleared and cleaned thouroughlly as soon as guests left them. We have only one slight grouse, however, as because my wife is an IHG Member we have been used to getting a complementary drink for us both, not just the registered member. We had had such very recently in both Edinburgh and Liverpool. The reason was very reasonably explained to us but we were still a bit disappointed. Anyway, it seemed to us the hotel was being run very well, especially as we understand it was actually full.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Atlas Team, Owner at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Responded 14 Apr 2022
It's great to see you enjoyed visiting us again SBCTouristas! We're glad the Express Start breakfast was a highlight of your stay. What's better than a bacon bap and coffee in the morning? We hope to see you again soon! Take care, Rhys B
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was but not sure now re covid restrictions- perhaps ring them. It’s very central only a few steps from somewhere you could buy some if required
Sorry but we didn't eat at the Hotel so you will have to contact them. Sorry I couldn't be of more help
We just got a taxi.
Public parking is available a short walk from the hotel
I want to say 9, but call the hotel. What I do know is that we left at 7 to get to the airport and even though we couldn’t grab hot food, they had bagels and muffins for us to take with us. It was great.
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"Parking opposite - cheap but no security Minutes walk to shopping centre and riverside park"Read full review
"There’s no restaurant here. They do a few warmed up pizzas etc but wouldn’t touch those personally. Plenty of local restaurants though."Read full review
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PRICE RANGE
RMÂ 451 - RMÂ 853 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express glasgow city centre riverside hotel glasgow, holiday inn glasgow
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Nearby attractions include Splatter Art Studio Glasgow (0.3 km), R-CADE Glasgow (0.3 km), and Sharmanka Kinetic Theatre (0.3 km).
What are some of the property amenities at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Conveniently located restaurants include Kinara, Madras Cafe, and Green Gates Indian Restaurant Merchantcity.
Is Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Glasgow.
Are any cleaning services offered at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
The staff speaks multiple languages, including English, Polish, and Slovak.
Are there any historical sites close to Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel?
Many travellers enjoy visiting The Mackintosh House (3.1 km), The Tenement House (1.8 km), and House for an Art Lover (4.0 km).
Is Holiday Inn Express Glasgow - City Ctr Riverside, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.