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The Willow Hotel

Traveller (63)
Room & Suite (20)
Dining (1)
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  • Excellent2%
  • Very good12%
  • Average20%
  • Poor14%
  • Terrible52%
Travellers talk about
Free Internet
Breakfast included
Rooftop Bar
Fitness centre
2 Star Hotel
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Reviews (164)
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All reviewsnice breakfastbreakfast was includedtown centrestayed here for one nightwee
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1 - 5 of 146 reviews
Reviewed 19 April 2018

The Willow Hotel has to be Glasgow's worst hotel, if the reviews below don't convince you of this then let me re-assure you. The quality of staff is absolutely sub-par and some of the worst treatment of customers I have ever experienced. The hotel is...More

Thank Stephen M
Reviewed 25 March 2018 via mobile

After taking 40mins to attempt to get my key,, as Porter was arguing with a gentleman trying to tell porter about a problem with what he was billed and actually proving hotel wrong I finally got a key after begging to get in. Well!!!!! Holy...More

Thank bobby p
Reviewed 24 March 2018

I had to find somewhere at short notice due to an error with my booking at a nearby hotel. I paid only £40.00 for the night which is quite a god price for a city centre hotel. However, I begrudge paying even that. The decor...More

1  Thank briinglasgpw
A TripAdvisor Member
Reviewed 19 March 2018 via mobile

£160 for two rooms 1 night stay. -7 outside and -4 in. No heating at all as the boilers been broken 6 months their excuse is it’s the old owners fault! Was given a portable heater which was completely unfit for purpose and unsafe. Did...More

1  Thank A TripAdvisor Member
Reviewed 4 March 2018 via mobile

I had a booking reservation a week before my arrival. On the very same of my departure, my flight got cancelled due to severe weather conditions. We immediately contacted the hotel on the telephone and we talked to the very worst receptionist ever, rude, impolite,...More

1  Thank migaralf
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Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Price range
US$46 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Number of rooms
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United Kingdom > Scotland > Glasgow > City Centre
Also Known As
Willow Hotel Glasgow
The Willow Hotel UK/Glasgow
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Traveller (63)
Room & Suite (20)
Dining (1)
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joanne g
5 December 2014|
Response from Forgadssake | Reviewed this property |
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't... More
Room Tips
"Choose another hotel"
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"Dont stay here"
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"Don't go here"
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"we were quite happy with room 15, lots of stairs as on top floor but nice and quiet."
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