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The Willow Hotel has to be Glasgow's worst hotel, if the reviews below don't convince you of this then let me re-assure you.
The quality of staff is absolutely sub-par and some of the worst treatment of customers I have ever experienced.
The hotel is...More
After taking 40mins to attempt to get my key,, as Porter was arguing with a gentleman trying to tell porter about a problem with what he was billed and actually proving hotel wrong I finally got a key after begging to get in.
I had to find somewhere at short notice due to an error with my booking at a nearby hotel. I paid only £40.00 for the night which is quite a god price for a city centre hotel. However, I begrudge paying even that.
£160 for two rooms 1 night stay. -7 outside and -4 in. No heating at all as the boilers been broken 6 months their excuse is it’s the old owners fault! Was given a portable heater which was completely unfit for purpose and unsafe. Did...More
I had a booking reservation a week before my arrival. On the very same of my departure, my flight got cancelled due to severe weather conditions. We immediately contacted the hotel on the telephone and we talked to the very worst receptionist ever, rude, impolite,...More
US$46 - US$336 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from Forgadssake | Reviewed this property |
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't... More
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't eamoon either, sorry.