We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Willow Hotel

Save
Traveller (63)
Room & Suite (20)
Dining (1)
Nearby Hotels
See allSee all
Overview
  • Excellent2%
  • Very good12%
  • Average20%
  • Poor14%
  • Terrible52%
Travellers talk about
AMENITIES
Free Internet
Breakfast included
Pool
Rooftop Bar
Fitness centre
2 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (164)
Filter reviews
146 results
Traveller rating
4
20
30
19
73
Traveller type
Time of year
LanguageEnglish
More languages
4
20
30
19
73
Show reviews that mention
All reviewsnice breakfastbreakfast was includedtown centrestayed here for one nightwee
FilterEnglish
Updating list...
1 - 5 of 146 reviews
Reviewed 19 April 2018

The Willow Hotel has to be Glasgow's worst hotel, if the reviews below don't convince you of this then let me re-assure you. The quality of staff is absolutely sub-par and some of the worst treatment of customers I have ever experienced. The hotel is...More

Thank Stephen M
Reviewed 25 March 2018 via mobile

After taking 40mins to attempt to get my key,, as Porter was arguing with a gentleman trying to tell porter about a problem with what he was billed and actually proving hotel wrong I finally got a key after begging to get in. Well!!!!! Holy...More

Thank bobby p
Reviewed 24 March 2018

I had to find somewhere at short notice due to an error with my booking at a nearby hotel. I paid only £40.00 for the night which is quite a god price for a city centre hotel. However, I begrudge paying even that. The decor...More

1  Thank briinglasgpw
A TripAdvisor Member
11
Reviewed 19 March 2018 via mobile

£160 for two rooms 1 night stay. -7 outside and -4 in. No heating at all as the boilers been broken 6 months their excuse is it’s the old owners fault! Was given a portable heater which was completely unfit for purpose and unsafe. Did...More

1  Thank A TripAdvisor Member
Reviewed 4 March 2018 via mobile

I had a booking reservation a week before my arrival. On the very same of my departure, my flight got cancelled due to severe weather conditions. We immediately contacted the hotel on the telephone and we talked to the very worst receptionist ever, rude, impolite,...More

1  Thank migaralf
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Details
Price range
US$46 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Number of rooms
39
Reservation Options
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia and Priceline so you can book your The Willow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United Kingdom > Scotland > Glasgow > City Centre
Also Known As
Willow Hotel Glasgow
The Willow Hotel UK/Glasgow
Add Photo Photos
Traveller (63)
Room & Suite (20)
Dining (1)
Questions & Answers
Ask a question
joanne g
5 December 2014|
Answer
Response from Forgadssake | Reviewed this property |
I think this message has come to the wrong person Joanne , yes I left a review but my review was a lovely review we had a great experience staying with yourself, the willow was spotless and pristine . And my name isn't... More
0
Votes
Room Tips
"Choose another hotel"
Read review
"Dont stay here"
Read review
"Don't go here"
Read review
"we were quite happy with room 15, lots of stairs as on top floor but nice and quiet."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing