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Dreamhouse Apartments Glasgow Merchant City

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Dreamhouse Apartments Glasgow Merchant City
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37 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016 via mobile

I do love staying at these apartments I always find the concierge staff always polite and the decor is always nice. The decor does vary but I always find it to a suitable standard and Ingram Street Is a great location to explore the city of glasgow.

Helpful?
Thank Adam H
Kintbury, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 June 2016

Clean, spacious and comfortable accommodation in a prime city centre spot. The apartment provides all that you need in terms of service and facilities. And there is free secure parking. Excellent. The location is superb for local shops, entertainment and transport.

Helpful?
Thank Jungleride
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2015

Unfortunately, our stay with the "Dreamhouse" Apartments turned into a complete nightmare. Our expected reservation at Blythwood was somehow mixed up and we only were able to stay at the property we booked for two nights; then was told "there was nothing they could do" and had to be moved to another property across town. We were offered a cheap... More 

Helpful?
6 Thank jill_mistretta
DHApts, General Manager at Dreamhouse Apartments Glasgow Merchant City, responded to this review

Dear Guest Thank you for taking time to provide us with valuable feedback. We apologise that we had to relocate you to a different property from what you originally booked and please let me reassure you that it was unavoidable and we have put our best efforts together to smoothen the inconvenience which you experienced by having to move. We... More 

Milan, Italy
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 December 2014

HORRIBLE experience! Dreamhouse overbooks this property to fill out the other properties they have. We're only told about the location change when we arrived so we couldn't escape. They REFUSED to REFUND us because we DIDN'T WANT to be moved to another location. After 3 hours of discussion over the phone we were FORCED to stay in a BASEMENT STORAGE... More 

Helpful?
7 Thank A P
DHApts, Guest Relations Manager at Dreamhouse Apartments Glasgow Merchant City, responded to this review

Dear Guest Thank you for taking time provide us with valuable feedback. We regret that you found the property where you stayed to be not suitable for your requirements. After personally investigating your complaint in detail, I believe that although we have had to move your booking at the last minute due to unforeseen circumstances, for which we apologise, you... More 

Manchester
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 July 2014 via mobile

Stayed in room 6/5 at the front of the building. First impressions were ok, although nothing like the pictures on their website, but 5 minutes in it all became clear. Such simple things weren't right. The accommodation sleeps 4, but there was only 1 cereal bowl. The dinner plates are too big for the dishwasher, one of the bathroom locks... More 

Helpful?
5 Thank danstring
DHApts, Public Relations Manager at Dreamhouse Apartments Glasgow Merchant City, responded to this review

I am sorry that you were disappointed at our apartment. The pictures you saw were inadvertently loaded incorrectly and this is being corrected as we are in the process of updating our website. I understand that my colleague Rachel assisted you immediately with the issues you brought to her attention. Please be assured that our apartments are checked pre guest... More 

Edinburgh, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2013

I stayed in city centre and it is noisy and not a plush as pictures. it was a busy time but I waas way overcharged! Location is brilliant but decor is getting dated staff helpful but no one ther most of the time so some single travellers might not like.

Helpful?
2 Thank David W
Joanne G, Guest Relations Manager at Dreamhouse Apartments Glasgow Merchant City, responded to this review

Thank you for your valuable feedback. At Dreamhouse we aim to exceed our customer expectations and I am sorry that in your case you feel that this did not happen. I have discussed your comments with our Operations Team and we will be conducting a review of the standard of the decor in the apartments. Our city centre apartments are... More 

Wollongong, Australia
Level Contributor
91 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 September 2013 via mobile

This is a mixed review. Overall this is a great place to stay and i would recommend it. It is a nice appartment and well appointed. It is in a great location. Lots of restaurants near by, close to great shops and theatre. Sound system...overall great. Downside...not much.....no toilet paper....really????? Never stayed anywhere in the world that does not. Housekeeping... More 

Helpful?
1 Thank Gongboy53
Joanne G, Guest Relations Manager at Dreamhouse Apartments Glasgow Merchant City, responded to this review

Thank you for your valuable feedback. I have passed your comments to our housekeeping team and they will be taking action to improve the standard of service provided in the apartments. In particular the lack of toilet paper is unacceptable and I am sorry that this was missed during cleaning/inspection/check in of the apartment by one or more members of... More 

London, United Kingdom
Level Contributor
273 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 29 July 2013

Dreamhouse (whoever they are) don't own this block of flats - they just own a few which they rent out - and the owner/occupiers don't like it. Hence there is no 'Reception' - the staff have an office nearby and meet you on the street outside the block. The staff are very pleasant however. We were upgraded to a 2... More 

Helpful?
Thank Mike99Marg
Preston, Lancashire
Level Contributor
408 reviews
212 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
Reviewed 17 June 2013

Stayed for a week in the apartment. On the positive side, the location is superb being right in the heart of the city. Ample underground parking underneath the building is a great bonus and with a Tesco shop on the ground floor and other supermarkets close by, it is easy to collect essentials. The apartment fittings are good quality and... More 

Helpful?
Thank T-SGlobetrotters
St Mary Bourne
Level Contributor
263 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 30 April 2013

The good, excellent apartment with underground parking, well fitted, freeview TV and good broadband. Plenty of room and everything worked. Some one came in each day and tidied up, very impressive; great location and the perfectly positioned Tesco. The bad, they did not mail me and tell me that I needed to be met in order to gain access. Therefore... More 

Helpful?
Thank Mike C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Dreamhouse Apartments Glasgow Merchant City

Address: 120-140 Ingram St, Glasgow G1 1EJ, Scotland
Region: United Kingdom > Scotland > Glasgow > Merchant City
Price Range: RM511 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreamhouse Apartments Glasgow Merchant City 4*
Number of rooms: 20
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Also Known As:
Dreamhouse Apartments Glasgow Merchant City Hotel Glasgow
Dreamhouse Apartments Glasgow Merchant City UK
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Questions & Answers

Questions? Get answers from Dreamhouse Apartments Glasgow Merchant City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful as they overbook and can put you in basement storage room with staff coming in and out all day. The worse part is that you can't do anything to change that. Either you accept or you loose your money.”
 of 5 bubbles 928ap, 3 Dec 2014 | Read review
“aks for a quiet room”
 of 5 bubbles DavidW875, 12 Sep 2013 | Read review
“Get a flat high up and at the rear because of the street noise.”
 of 5 bubbles Mike99Marg, 29 Jul 2013 | Read review
“Make sure you call Dreamhouse in advance”
 of 5 bubbles jvw1965, 19 Nov 2012 | Read review
“Go for the top floor. Street facing is not a problem, you get some good views and dont have any road noise”
 of 5 bubbles BlueStreak019, 9 Jul 2012 | Read review
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