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So yes we stayed here during the heatwave this summer and it was VERY warm. The staff were great and very apologetic about the lack of installed Aircon (and tiny window gap) in the rooms. They had provided two desk fans in the room which...More
was met in reception by Scott who was extremely helpful, changed our booking from a twin room to a double and checked us in, gave us a voucher for the Snow Goose, we have a £20 meal allowance, room was clean, tidy, and well appointed....More
Thank Gary K
Response from gminverness, General Manager at Holiday Inn Express InvernessResponded 31 May 2018
Dear Gary K
Thank you for taking the time to review our hotel. Delighted that you had a great check in with Scott and he was able to help change your booking for you.
I hope that you enjoyed your breakfast and that you will...More
Hotel staff very friendly on arrival, room clean if a little restrictive for 2 adults and 2 children. Bed a bit too soft and a little small for a hotel but plenty of pillows. Bathroom set out well and there was plenty of towels. We...More
Stayed here for 3 days, when I checked in my credit card was debited by £550.97, which equates to £184 per night. The receptionist addressed me by my christian name, which as an OAP I find irritating. The room was very nice, compact, with little...More
Arriving later than expected we received a very warm welcome that made us feel at ease straight away. The room was comfortable, clean and well equipped. We took the family over to the Snow Goose pub which was conveniently positioned adjacent to the hotel for...More
Response from gminverness, General Manager at Holiday Inn Express InvernessResponded 3 days ago
Thank you for your lovely review of our hotel. I am delighted that our team made you all feel at ease as soon as you arrived and that you have given them all a 10/10