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Jurys Inn Inverness

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Jurys Inn Inverness
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951 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Kirkwall
Reviewed 2 days ago NEW

We are jury's inn members and have stayed at other jury's hotels. This one is no where close to there other hotels. We will not be staying at this one again. From being woken up at 3:30 in the morning as if there was a war going off in the hallway to the shower very close to taking the skin...

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1Thank davidfM7950JD
Mallaig, United Kingdom
Reviewed 2 days ago NEW

Hotel was very clean and comfortable. I had an issue with my room- the shower wasn't too good- and I got a room change straight away. The rooms were clean and beds very comfortable. TV is amazing, 42" smart TV with HD. The bar shut at 11pm despite people still there, which I was surprised at. And the food was...

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1Thank 434bradleyc
Aberdeen
Reviewed 3 days ago NEW

Was a pleasant enough hotel and clean. Just a few pointers to improve. Simple thing a like access to tea and coffee in room. Also the bathroom needs a revamp. Offering services such as booking taxi etc would be good customer service with it being not so central to town.

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Thank D9187WRjulier
Orkney Islands, United Kingdom
Reviewed 1 week ago

Bar staff very slow and inexperienced. Large crack in sink water pressure a bit hit or miss. Reasonable value if you don't book with hotel itself. I booked with hotels.com got better deal but had to phone hotel too get exact rooms I wanted.

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Helpful?
Thank Steven S
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear Steven S Thank you for your recent review of your stay. I am pleased that you enjoyed your overall experience with the hotel. I can assure you your comments have been taken on board regarding slow service in the bar and we will take the appropriate action to improve service. With regards to the rate, we are able to...

Thurso, United Kingdom
Reviewed 1 week ago

A serious of misfortunate events. Don't bother and save your money. Stay at the premier Inn instead as at least there is you have a bad night, you get your money back !!!! One adult to one child rule for the pool even if they are teenagers. What a joke.

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Helpful?
Thank S7818ZXjacquelinem
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear S7818ZXjacquelinem Thank you for your recent review of your stay with us at Jurys Inn Inverness. I am sorry to read that you did not enjoy your stay with us and found the pool issue frustrating. Unfortunately these rules are there for both our guests, and the children's safety. With regards to the refund, I did see that you...

Thurso
Reviewed 1 week ago

A really comfy bed with super pillows and quilt, giving a great night's sleep. Rooms a bit tight for space but worth it for the bed. Dinner was good but the dinner service was poor (slow, order was wrong, forgot our drinks). Overall, highly recommended.

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Helpful?
Thank fionamac67
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear fionamac67 Thank you for your recent review of your stay here with us at Jurys Inn Inverness. I am pleased that you found the new "dream bed" we have here to be worthwhile. The feather and down duvets really are fantastic, particularly at this time of year in the highlands. I will be sure to investigate your comments regarding...

Wick, United Kingdom
Reviewed 1 week ago

Newly refurbished hotel, friendly staff, good breakfast and bar food. Good amenities ...with sauna, steam room and pool plus gym and spa. Free wifi. Everything you required for a weekend getaway. Ample of parking spaces too. Sleep quality would have been better if softer pillows were provided as an option and we can hear the people's voices/laugh while passing our...

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Helpful?
Thank cherylcZ6253ZJ
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear cherylcZ6253ZJ Thank you for your recent review of your stay with us at Jurys Inn Inverness. I am pleased that you found the hotel to offer good amenities and we had everything you could need for a weekend getaway. I am sorry to read that you could hear others. We do offer ear plugs at reception should anybody require...

Inverness, California
Reviewed 2 weeks ago

The main problem for me was checking out time. I think you should check out the same time you check in to make it a complete 24 hours. We check out at 12:30 and our flight was at 16:30, so we had to wait at the airport for 4hrs.

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Thank dawdad2016
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear dawdad2016 Thank you for your recent review of your stay with us in Inverness. I am pleased that you enjoyed your stay. We do advise check-in time from 2pm and check out at 12pm. However offer a late check out as part of our Superior rooms for an additional £20.00 that allows guests to check out at 2pm. This...

Doncaster, United Kingdom
Reviewed 2 weeks ago

well worth the stay very good staff although service was a bit slow on occasions. sometimes seemed understaffed. food was good especially the choice of breakfast. cleanliness was first class and would definately stop again.

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Helpful?
Thank davecR8887AC
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear davecR8887AC Thank you for your feedback regarding your recent stay with us here in Inverness. I am pleased that you found the food to be good and will be sure to pass on your feedback to our kitchen team. I will also look into the staffing issues that you raise and make adjustments where necessary. With kind regards Dale...

Dublin, Ireland
Reviewed 2 weeks ago via mobile

A 3 from me is average, happy enough but nothing to write him about. I went for the upgraded room and found a comfortable double bed and nice TV. Room was fairly small for an upgrade, there was chair beside the bed and a small table. Bathroom was clean as was the bath and shower.

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Helpful?
Thank kjmcd66
Dale S, Manager at Jurys Inn Inverness, responded to this review

Dear kjmcd66 Thank you for your recent review of your stay with us in Inverness. I am sorry you found the upgrade to be small. Part of the upgrade package does also include complimentary water, biscuits, early check-in and late check-out as well as complimentary Costa Coffee from the lounge area. With kind regards Dale Shaw Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Having recently undergone a multi-million pound refurbishment, Jurys Inn Inverness boasts 118 newly designed bedrooms furnished with large soft DREAM bed by Jurys Inn, work desk, free BT Wi-Fi internet access, en-suite bathrooms with complimentary toiletries, and flat screen TV with Freeview. Situated just outside the city centre on Millburn Road, 2.2 miles from Inverness railway station, our hotel in Inverness is perfectly placed for visiting the 'Capital of the Highlands'. A stone's throw away from the impressive scenery of the Beauly Firth, Jurys Inn Inverness also offers easy drives to famous Scottish landscapes and Lochs, from the Cairngorms National Park to the mythical Loch Ness. Inverness city centre is a thriving hub of Scottish culture and heritage, whether exploring the Inverness Museum & Gallery or taking in some culture at the Eden Court Theatre, Jurys Inn Inverness is ideally located. The city is also home to a range of fantastic restaurants and bars, some of which have picturesque views of the River Ness. Jurys Inn Inverness offers the Dornoch Bar for those wishing to relax with a beverage or light meal after a long day of city exploring, or business. Our Cromarty Restaurant provides a friendly atmosphere for our guests to enjoy a delicious meal surrounded by contemporary décor. 24 hour room service is also available. The hotel is home to Juvenate Health and Leisure Centre, with indoor heated pool and fully-equipped gym, and also has 4 flexible meeting rooms on site accommodating up to 250 delegates. ... more   less 

Additional Information about Jurys Inn Inverness

Address: Millburn Road, Inverness IV2 3TR, Scotland (Formerly The Inverness Hotel)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: RM271 - RM748 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jurys Inn Inverness 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Thistle Inverness Hotel Inverness
Inverness Thistle Hotel
Jurys Inn Inverness Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Inverness staff and other travellers.
2 questions
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2 months ago

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Questions? Get answers from Jurys Inn Inverness staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“eat out! Check your blood sugars before you order in the restaurant”
 of 5 bubbles GORDONC266, 7 Nov 2016 | Read review
“Rooms small for three”
 of 5 bubbles shentodj, 27 Oct 2016 | Read review
“book from the website”
 of 5 bubbles , 18 Oct 2016 | Read review
“For a good room, go some place else”
 of 5 bubbles chatdad, 17 Oct 2016 | Read review
“There are no good rooms”
 of 5 bubbles PFuller13, 13 Oct 2016 | Read review
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