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Best Western Inverness Palace Hotel & Spa

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Traveller (385)
Room & Suite (257)
Dining (52)
Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(371 reviews)
“valet service”(19 reviews)
“starbucks coffee”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,638)
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1,530 results
Traveller rating
680
516
211
87
36
Traveller type
Time of year
LanguageEnglish
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680
516
211
87
36
Show reviews that mention
All reviewsthe rivervalet servicestarbucks coffeesteam roomswimming poolleisure facilitiesopposite the castlecoach partiescar parkleisure clublovely hotela river view roombay windowrestaurant staffcity centrean upgradehuge bed
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1 - 5 of 1,530 reviews
Reviewed yesterday via mobile

Good central location, easy access on foot to town centre. Good facilities in room and common areas. Pool good size - just lacks a spinner for your costume. Good range of food for breakfast and friendly helpful staff.

Thank Dawn O
Reviewed 4 days ago

This Hotel is in an excellent location and great views of Castle with river below. Great location for center of town without the noise. Reasonable rates. would have been five star if they provided decent pillows, not the hard flat pancakes and option to the...More

Thank bpricetb1
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for your fantastic review, bpricetb1! I'm so happy to hear that you enjoyed your stay, we're very lucky to be in such a wonderful location. I'm sorry that you were disappointed with the bedding, but am glad that you were pleased...More

Reviewed 5 days ago

First, the service was excellent. Everyone was very helpful and kind. We had an early morning the day after we arrived and they had our take-away breakfasts ready early and they were excellent (breakfast sandwiches and such.) Our room was lovely and comfortable with very...More

Thank Chandra G
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for your fantastic review, Chandra! I'm so pleased to hear that you had such a great time during your stay. It's great that you were able to take advantage of the takeaway breakfasts to help with your early start. I'm so...More

Reviewed 1 week ago

This hotel has a very nice view of the Ness River and the Inverness Castle. We stayed for two nights in a large but a little outdated room. The room did however have an ironing board and steam iron so we could look our best....More

Thank Alexander N
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you so much for taking the time to write your review, Alexander! I'm pleased that you enjoyed the view from your room, we're very lucky to have such a wonderful location. Though I'm sorry that you felt the room was a little outdated. We...More

Reviewed 1 week ago

We had a room overlooking the castle and river and a large room at that. A table and two chairs at the window, two desks as well as side tables. Large bed. Bathroom was large with two basins and all amenities. The shower was over...More

2  Thank fionaaustralia
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Aw, thank you so much for your amazing review, Fiona! I'm so pleased to read that you enjoyed your stay so much and that the team were able to make your stay extra special. I'm glad that we were able to help by providing non-slip...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$123 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (385)
Room & Suite (257)
Dining (52)
Pool & Beach (24)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jim R
28 June 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
0
Votes
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"Water view and Castle view"
bpricetb1
2 million years ago
Read review
"River-view recommended"
469chandrag
2 million years ago
Read review
"Ask for a front room with views of river."
ROSALYNB_12
2 million years ago
Read review
"Insist on rooms in the main block"
dee_swam
2 million years ago
Read review
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