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BEST WESTERN Inverness Palace Hotel & Spa

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1,169 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inverness Palace Hotel & Spa
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Showing 1,101: English reviews
Sussex
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This hotel is within easy reach of Inverness town centre. The hotel is clean and the rooms are spacious. If you forget your swimwear you can hire out costumes etc for free! Good breakfast options. A good, centrally located choice.

Helpful?
3 Thank Cat1Sussex
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Cat1Sussex, Thank you for your review, we're so happy you had a lovely time. The location is brilliant for exploring Inverness and the Highlands, just a short walk across the River Ness Bridge. Yes, we can't deny anyone the pool so cozzy's are always available! I do hope we have the opportunity to look after you again in the... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Just back from great couple of nights at Palace Hotel, staff were very helpful and pleasant throughout our stay. We had lovely room overlooking River Ness. We ate in restaurant on second night and food was much better than menu looked and again staff were very helpful. Wouldn't hesitate in using hotel again.

Helpful?
3 Thank Neil M
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Neil M, Thank you so much for posting your review. We're delighted you had a great break away with us and that you will return - we couldn't ask for more! Thank you for the very kind praise of the team, we're very lucky. It's great you enjoyed your meal too and the view is fabulous right on our... More 

Norwich, United Kingdom
Level Contributor
306 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 2 weeks ago

Grand old hotel right in the middle of town, ideal for sightseeing or shopping. Has a great little leisure club at the back of the hotel which has pool, sauna, steam and gym. A real bonus for the business traveller. Room was a real surprise - I was expecting old fashioned with creaky floors but it was very modern, nicely... More 

Helpful?
3 Thank Ronny48
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Ronny48, Thank you for taking the time to review your stay, we are delighted that you had a great time. The building is a beautiful example of Victorian splendour and we have tried to keep most of the features as well as update the interior to modern day comforts. The leisure club is a fantastic addition, it's great you... More 

Aberdeen, Scotland, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

It means what it says. The BEST western. Huge rooms and big telly. You won't feel crammed in these room as there is plenty of space. Very clean,good food and warm rooms. there is a gym and swimming pool. It is very central with only five minutes walk across the bridge and plenty of restaurants to pick from. ENJOY your... More 

Helpful?
3 Thank Duncan M
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Duncan M, Thank you for your fantastic review! It's brilliant to read that you had a great time with us and you enjoyed all the hotel has to offer. I hope we can look after you again very soon. Kind regards, Della. More 

Denmark
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

Had a great time here - the hotel is right across from the castle and the Inverness city center. Everything was within walking distance from here. Our room was really nice, facing the river and with a great view of the castle, day and night. Will definitely stay here another time!

Helpful?
3 Thank Enemark
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Enemark, Thanks ever so much for posting your lovely review, we're all thrilled you enjoyed your stay and that you will return to us. We do have a beautiful and the most convenient location with the city within easy walking distance just over the bridge. I hope we see you again very soon! Kind regards, Della. More 

Aberdeen, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Visited the hotel on the above package deal with 7 friends. Before arriving, the communication with Laura was excellent. Arrived early and although rooms were not ready, reception staff were happy to keep our luggage and deliver it to our rooms when ready . Prosecco and canapés, lovely 3 course meal, midnight hot chocolate and munchies and a good choice... More 

Helpful?
3 Thank Aileen060
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Aileen060, Wow - thank you so much! We're just delighted you had a great stay with us and that you all had a fab time together. The package is excellent value especially for a group of girls getting together for a catch up. It's lovely you found everyone efficient and friendly and thank you for Laura's special mention! We... More 

Aberdeen, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago via mobile

Just stayed here for a two day break with my partner, we where welcomes by a very bubble lady on the reception desk, ( didn't get her name) we think she was either a team leader or a manager? once checked in the lady asked if we would like a hand to our room with our cases, Our room was... More 

Helpful?
4 Thank Linda G
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Linda G Thank you for taking the time to post your review, we are so happy that you enjoyed your stay with us. It's great to read that you had time to relax in our lounge and that you enjoyed using the leisure facilities. Also, that you had a fantastic welcome from the reception team. We entirely agree, it's... More 

Thurso, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

This hotel could not be better located. It is on the banks of the River Ness and a matter of yards from the main bridge crossing over to the city centre. It looks across the river to Inverness' Victorian castle which is high on a wooded hill. Very picturesque. The city's theatre is less than 5 minutes walk away. The... More 

Helpful?
5 Thank Ian M
Della E, Guest Relations Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Ian Thank you very much indeed for the kind review of the hotel and city. Thankfully we have some fantastic people working within various groups who are looking at ways in which we can make the city centre far more attractive as it does need some help as it stands currently and there is plenty of potential to make... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

My husband and I took our two young children away for a weekend break to Inverness. We booked this hotel as I thoroughly enjoyed my stay in previous visits and this time, I'm pleased to say, was not an exception. We stayed in a beautiful adjoining room which was tastefully decorated and very comfortable indeed (the memory foam mattresses provided... More 

Helpful?
3 Thank RWright1
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear RWright1, Thank you so much! Wow, what a fantastic review and we are all absolutely thrilled you enjoyed your return stay as much as the first! We are delighted you had such a great time and that you have left with fond memories of the hotel and time spent with your family. Thank you for the special mentions for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: RM376 - RM1,252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Hotel Style:
#16 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inverness Palace Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from BEST WESTERN Inverness Palace Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to reception to get information about the car parking options.”
 of 5 bubbles UelT, 28 Nov 2016 | Read review
“Ask for room 20”
 of 5 bubbles jimfY4153UU, 21 Nov 2016 | Read review
“always ask for river view room even if need to pay bit more, worth it.”
 of 5 bubbles neilmN1354VM, 16 Nov 2016 | Read review
“good views at the front but not so good at the back”
 of 5 bubbles 623duncanm, 15 Nov 2016 | Read review
“we really enjoyed the river view from our room!”
 of 5 bubbles Enemark, 15 Nov 2016 | Read review
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