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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    01/01/2018 02/01/2018
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    Traveller (349)
    Room & Suite (225)
    Dining (51)
    Overview
    • Excellent45%
    • Very good34%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (343 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,486)
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    271 - 275 of 1,393 reviews

    Reviewed 8 January 2017 via mobile

    Been here time and again. Always excellent. A very good best western. Just wish parking was improved/bigger and more accessible car parking. Pool is good and included. Nice breakfast and restaurant. Right beside the river.More

    2  Thank scottish_guy
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 8 January 2017

    Dear scottish_guy, Thank you! We're so happy that you enjoy staying with us and that you continue to choose us especially for Christmas - a lovely time of year. I'm sorry that the parking is a challenge, it can be at busy periods. There will...More

    Reviewed 6 January 2017 via mobile

    We have stayed before in the hotel so we were aware of the hotels strengths and weaknesses. Neither of us slept very well since the bed was very lumpy - very annoying! Pool fantastic, room was small but comfortable clean with excellent facilities especially the...More

    Thank Milliespringer
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 8 January 2017

    Dear Milliespringer, Thank you for taking the time to post your review on Trip Advisor. What a shame we have got so many aspects wrong for you on your most recent stay. There are more often than not solutions that we can arrange to any...More

    Reviewed 6 January 2017

    Could not fault the service in any way. The room was nice and the bed was very comfortable food first class and staff very helpful the only down side of our festive break was that the dance floor was far to small and not very...More

    2  Thank stembarc
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 8 January 2017

    Dear stembarc, Thank you for five star review! It's brilliant that you have enjoyed a fantastic start to the new year with us, we're delighted you had a great time! We have had other feedback about the size of the dance floor which we will...More

    Reviewed 4 January 2017

    If it had been possible to sleep AT ALL, this hotel would have been a 4 star property. The fitness center was outstanding - great weights, kettle bells and a beautiful pool. The spa wasn't available the day we were there - and boy could...More

    2  Thank Gail C
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 8 January 2017

    Dear Gail C, Thank you for posting your review on Trip Advisor. We're all very sorry to read that you had no sleep, obviously this should not be case and I wish we had been in a position to rectify this for you while you...More

    Reviewed 3 January 2017 via mobile

    I have just returned from my second Christmas and third New Year at The Palace. I travelled with a Coach Party. As on previous occasions it was wonderful. The decorations were many and beautiful, the food excellent and more than plentiful. The Staff were pleasant...More

    3  Thank Mary W
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 8 January 2017

    Dear Mary W, Thank you so much! We're so happy you had a wonderful Christmas and New Year with us and thank you for booking again, that's fantastic to know. There is a real buzz around the hotel over the festive period, we all enjoy...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$84 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hotwire, Booking.com, Orbitz, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
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    Traveller (349)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (23)
    Hotel & Grounds (247)
    Bathroom (15)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 36 hotels in Inverness
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    2.26 km away
     
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    1,849 reviews
    1.26 km away
     
    Heathmount Hotel
    395 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    gkullis
    12 December 2017|
    AnswerShow all 2 answers
    Response from Della E | Property representative |
    Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
    0
    Votes
    Kiwi110610
    12 December 2017|
    AnswerShow all 2 answers
    Response from Della E | Property representative |
    Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
    0
    Votes
    Keshhav T
    21 September 2017|
    AnswerShow all 3 answers
    Response from Johnbhoy83 | Reviewed this property |
    It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
    1
    Vote
    Room Tips
    "Front rooms are best"
    Read review
    "A room with a view of the river and palace- and preferably a bay window too if you are lucky."
    Read review
    "The palace room with king bed- oversized with River view"
    Read review
    "rooms overlooking the river have the best views"
    Read review
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