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Rocpool Reserve hotel & Chez Roux

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Rocpool Reserve hotel & Chez Roux
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593 Reviews from our TripAdvisor Community

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Showing 569: English reviews
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scotland
Reviewed 1 week ago via mobile

Decor and space in room fine, Nespresso machine and fridge , good TV etc. No kettle though - a mistake!! Food a bit disappointing given its pedigree. A bit too fanciful and therefore not quite right. Staff fantastic as helpful and friendly.

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Helpful?
Thank theepilgrim
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to review your visit to Rocpool Reserve and Chez Roux. We greatly appreciate all feedback received and ensure that all comments, positive and negative, are evaluated and utilised when necessary. Both myself and the Head Chef are disappointed that the cuisine was not to your standard. We are rated very highly on...

Glasgow, United Kingdom
Reviewed 1 week ago

Beautifully crafted hotel , with a lovely ambiance and excellent staff. Our room was excellent and had all essentials you would expect. We had both lunch and dinner in the Roux restaurant. the menu and food were exemplary. If you want a exclusive , luxurious hotel with a fine dining restaurant close to the city center with parking , this...

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Helpful?
Thank Colinconnie
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to review and share your wonderful comments regarding your Rocpool Reserve & Chez Roux experience. They are greatly appreciated and I hope to welcome you back in the near future. Kind Regards, David Robertson, General Manager.

Reviewed 1 week ago via mobile

Friendly staff. Nice rooms. Enjoyable breakfast. About 1k walk from train station. Small and cozy overall. Wifi worked. Good taxi referrals if you need a ride. Clean and tidy. Every room is on a different level so the layout takes some familiarization.

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Helpful?
Thank NikonGlass
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience at Rocpool Reserve and Chez Roux. It is of course very pleasing to read that a stay has been enjoyed as this is obviously our number 1 aim. I hope you'll be able to visit in the near future. Kind Regards, David Robertson, General Manager.

Highlands, Scotland
Reviewed 1 week ago

This was our second stay at this boutique hotel and it did not disappoint again. We were allocated an extra decadent room complete with a very private outdoor space with a roomy hot tub and sauna. We were late eating so ordered room service after 10pm and although the 24 hr menu was limited it did not disappoint (noted a...

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Helpful?
Thank Hydro45
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for revisiting The Rocpool Reserve & Chez Roux, and thank you for taking the time to post a review of your stay. Your kind words are very much appreciated and I'll take great delight in informing the staff. I hope that you are able to return again soon. Kind Regards, Rob Baird General Manager

Glasgow
Reviewed 3 weeks ago via mobile

Great hotel in Inverness. Did go on a deal, so was great value! Very expensive otherwise! Room was amazing, large with beautiful bathroom! Staff couldn't do more for you! Breakfast good, made to order. Got a nice wee complimentary treats as was my birthday also! Ate in the restaurant at night! Limited choice, naturally. If you have simple tastes, it...

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Helpful?
1Thank Carinna M
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to share your experience with the Tripadvisor community. It is very pleasing that you enjoyed your room and breakfast as much as we'd wish for and I hope that you are able to make a return visit in the near future. Kind Regards, Rob Baird General Manager.

Alford, England, United Kingdom
Reviewed 3 weeks ago via mobile

We have stayed here many times in the last few years always look forward to your breakfast which never has disappointed us. The hotel is very clean and lovely rooms. It's a great place for a quite special night away.

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Helpful?
Thank Ruth L
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Many thanks for taking the time to write a review for TripAdvisor. I really appreciate your appraisal of the Rocpool Reserve & Chez Roux. I was very pleased to read that you were impressed with our rooms and breakfast. I hope to welcome you once again in the near future. Kind Regards, Rob Baird General Manager

South Molton, England, United Kingdom
Reviewed 4 weeks ago via mobile

What a lovely weekend break! Well situated boutique hotel. Staff so friendly and helpful. Marvellous food in restaurant. Good breakfast. Peaceful comfy bedroom. Big big bed. Good room service. Lovely bathroom.

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Helpful?
Thank Dejunkdiva
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to share your experience with the Tripadvisor community. It is very pleasing that you enjoyed your stay as much as we'd wish for and I hope that you are able to make a return visit in the near future. Kind Regards, Rob Baird General Manager

Edinburgh, United Kingdom
Reviewed 4 weeks ago

Stayed this month. Lovely small 11 bedroom hotel. Great staff, wonderful room , even better food. Amazing but pricey

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Helpful?
Thank drmmacleod
Banff, United Kingdom
Reviewed 4 weeks ago via mobile

My husband and I spent a night here recently for our anniversary. When we arrived in carpark we were greeted with a nice friendly face, the young man came out to carry our suitcase in. He explained the essentials and showed us to our room (no4) The room was very nice and like the whole hotel it was immaculate. We...

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Helpful?
Thank Ann B
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Many thanks for taking the time to write a review for TripAdvisor. I really appreciate your appraisal of the Rocpool Reserve & Chez Roux. I was very pleased to read that you were impressed with our restaurant and bedroom. Thank you for your comment about the music, we will do what we can to take that on board....

Buckie, United Kingdom
Reviewed 13 March 2017 via mobile

This was our 2nd visit here, last time we stayed for one night therefore we had to stay for two this time. Where do I start because we just love this place, all staff were truly lovely. Breakfast choice was very good, slight pricey when your there for 2 nights, lovely fresh food which looked too good to eat. We...

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Helpful?
Thank Elaine B
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for revisiting The Rocpool Reserve & Chez Roux, and thank you for taking the time to post a review of your stay. Your kind words are very much appreciated and I'll take great delight in informing the staff. I hope that you are able to return one day soon. Kind Regards, Rob Baird General...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 

Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: RM788 - RM2,381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland
Hotel Style:
#2 Luxury Hotel in Inverness
#2 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Rocpool Reserve hotel & Chez Roux staff and other travellers.
6 questions
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Edinburgh
3 months ago
Albuquerque, New Mexico
7 months ago
Athens, Texas

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Questions? Get answers from Rocpool Reserve hotel & Chez Roux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 10 has an outdoor terrace undercover with a hot tub, sauna and seating area. It is very private. (extra decandent room)”
Hydro45, 10 Apr 2017 | Read review
“Room 9 is very comfortable but has no view.”
SandyC352, 5 Oct 2016 | Read review
“Decadent rooms are best!”
831JohnM831, 21 Sep 2016 | Read review
“A room with a terrace and jacuzzi is a bit of fun.”
955paulinet, 7 Sep 2016 | Read review
“Small boutique hotel, all rooms equal”
stevenn478, 25 Aug 2016 | Read review
5 of 5