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Rocpool Reserve hotel & Chez Roux

650 reviews
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Traveller (178)
Room & Suite (53)
Dining (24)
Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“hot tub”(61 reviews)
“decadent room”(29 reviews)
“souffle”(10 reviews)
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
5.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (650)Write a Review
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459
97
40
17
9
Show reviews that mention
All reviewshot tubdecadent roomsouffleturn down serviceboutique hotelcar parkcoffee machinehuge bathroomfantastic hotelroom numbercooked to perfectionfollowing morningtown centrestayed here for one nightthe riverbiscuitsloch ness
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261 - 265 of 622 reviews
Reviewed 30 September 2014

We stayed here recently for a weekend whilst taking part in the Loch Ness marathon. This hotel is very central and a lovely hotel. Our bedroom was very nice and the service was mostly very good. The staff were always very pleasant and accomodating. They...More

3  Thank RAC42
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 11 October 2014

Dear Guest, Thank you for taking the time to write and share your review with Tripadvisor. It is very important that we receive all feedback, good and bad, in order that we may fully be aware of what we are doing correctly and what we...More

Reviewed 29 September 2014

Spent 2 nights here, using it as a base to visit historical area around. Not the most impressive curbside appeal but the place is a modern boutique style which was very nice. Pleasant attentive staff, especially Alistair who is a huge asset to that place...More

1  Thank BarbaraGood
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 10 October 2014

Dear Guest, Thank you first of all for taking the time to post a review of your stay and secondly for choosing to stay at Rocpool Reserve. We pride ourselves with ensuring that guests are comfortable for the duration of their stay and an important...More

Reviewed 27 September 2014

We really enjoyed our stay at the Rocpool. The staff were very friendly and helpful. The room was large and beautiful, and so was the bathroom. Everything was spotless. We had a drink in the bar and had room service a couple of times. All...More

1  Thank Ktravel_13
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 10 October 2014

Dear Guest, Thank you for taking the time to review your experience at Rocpool Reserve. It is with feedback like yours that aids us in knowing what we do well. You are correct, we have rooms located on a lower floor, ground level and slightly...More

Reviewed 26 September 2014

Have just returned from a reunion with 2 other couples staying at Rocpool Reserve and we all had an excellent stay. Service is very friendly and extremely efficient starting with someone coming to take our luggage as soon as we pulled into the car park....More

1  Thank heathra
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 10 October 2014

Dear Guest, Thank you very much for taking the time to share your thoughts with the Tripadvisor community. We do strive to ensure that guests have a full 5 star and Rocpool Reserve experience throughout your time here and I am overjoyed that we managed...More

Reviewed 18 September 2014

Solo woman on a road trip Lands End to John O Groats this hotel was by far the nicest one that I stayed at. Having got caught up in the snarl of traffic in Inverness I was rather fraught on arrival but can recommend their...More

3  Thank Pat C
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 10 October 2014

Dear Guest, Thank you very much for your wonderful review from your time at Rocpool Reserve. It is always a pleasure to receive such kind words. We believe that small things are why make a stay memorable and such as offering an early breakfast is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$127 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Inverness
#6 Luxury Hotel in Inverness
Room types
Non-Smoking Rooms
Details
Price range
US$127 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Inverness
#6 Luxury Hotel in Inverness
Room types
Non-Smoking Rooms
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Traveller (178)
Room & Suite (53)
Dining (24)
Pool & Beach (1)
Hotel & Grounds (104)
Bathroom (28)
Questions & Answers
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clairethegingergirl
13 January 2017|
AnswerShow all 5 answers
Response from CDuff1 | Reviewed this property |
I haven't stayed overnight but members of the family have. I'd be astonished if a five star establishment didn't have ensuite bathrooms.
0
Votes
jstrozier436
5 September 2016|
AnswerShow all 3 answers
Response from FabbyCat | Reviewed this property |
Yes.
0
Votes
Room Tips
"A beautiful hotel"
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"I suspect all the rooms are beautiful"
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"Ask for the room to be ABOVE GROUND and on back side. Price is higher Otherwise you are in basement"
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"Our room was on the street side but was not in the least noisy. Can't imagine there is a bad room in the..."
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