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Alexandra Hotel

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Traveller (278)
Room & Suite (101)
Dining (21)
Overview
  • Excellent22%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“food stop”(19 reviews)
“small lift”(11 reviews)
“buffet style”(32 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,172)
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1,040 results
Traveller rating
254
425
224
89
48
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Time of year
LanguageEnglish
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254
425
224
89
48
Show reviews that mention
All reviewsfood stopsmall liftbuffet stylerailway stationcentral locationbit datedhaggishigh streetsuperior roomreception stafflovely hotelcoach tourreception areapublic areasthe jacobite steam trainblack puddingtown centre
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1 - 5 of 1,040 reviews
Reviewed 2 days ago

We stayed here for 1 night . The building looks great from the outside but everything inside is a bit dated and tired. The hotel is 3 stars and I would think it is just about hanging onto that third star. The lift was not...More

Thank food512016
Reviewed 4 days ago

Fortunately, we only spent one night at the Alexandra Hotel. While the evening dinner was excellent, the staff generally was indifferent bordering on surly. The lift (elevator) was out of service. Climbing several flights of stairs afforded the opportunity to see the worn carpets and...More

Thank Springtraveler06
Response from alexandramanager2017, Manager at Alexandra HotelResponded 2 days ago

Good Evening Thank you for your review, all feedback is welcome be it positive or negative as it gives us room for improvement. I am sorry to hear that you didn't enjoy your stay with us hear at the Alexandra Hotel. With regards to the...More

Reviewed 1 week ago

Stayed here for 2 nights as part of our 10 day tour and was unfortunately disappointed. From the outside The Alexandra Hotel looks lovely but unfortunately inside it is rather tired and dated. Our room could've done with a bit of an uplift too but...More

Thank Susanvc24
Response from alexandramanager2017, Manager at Alexandra HotelResponded 2 days ago

Good Evening Thank you for your review, all feedback is welcome be it positive or negative as it gives us room for improvement. With regards to the decor of the hotel we do have a refurbishment program that is ongoing in our bedrooms, with further...More

Reviewed 1 week ago

My husband said to me 'This hotel better be close to the station, after lugging our suitcases to and from trains and accommodation.' It was in a perfect spot, so close to everything. The lift wasn't working and reading other reviews I suspect it never...More

1  Thank Jacqueline K
Response from alexandramanager2017, Manager at Alexandra HotelResponded 2 days ago

Good Evening Thank you for your review, all feedback is welcome be it positive or negative as it gives us room for improvement. May I firstly apologise that your stay with us had it problems. Unfortunately we do have a problem with the lift but...More

Reviewed 1 week ago

The hotel was inexpensive and fine for one night. Room was clean and bathroom seemed recently renovated. Staff was friendly. But the elevator was broken (it's been out of service for the past month) and we had to walk up four flights to our room...More

Thank Mets41
Response from alexandramanager2017, Manager at Alexandra HotelResponded 2 days ago

Good Evening Thank you for your review, all feedback is welcome be it positive or negative as it gives us room for improvement. With regards to the decor of the hotel we do have a refurbishment program that is ongoing in our bedrooms, with further...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$118 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$118 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (278)
Room & Suite (101)
Dining (21)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jane N
5 February 2018|
AnswerShow all 2 answers
Response from CDB051965 | Reviewed this property |
About 7:30 for the non-bus folks. There are tables for 2, 4, and more so if it’s just the two of you, you shouldn’t have an issue being seated. The bus tours’ tables are reserved.
0
Votes
r m
17 January 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
14 May 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
Room Tips
"Ask for updated rooms."
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"Room with a view"
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"One not near extractor fan"
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"First floor room at present until lift problem is rectified"
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