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Mansion House

Expedia.comUS$192*
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#3 of 7 Hotels in Elgin
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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402 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Reviewed 11 August 2016 via mobile

Mansion House has exceeded all my expectations. I have some experience with the hotels in the UK, so when booking a hotel in the old (very old :) ) building I was ready to compromise on certain things for the sake of experience. But we ended up in the perfectly remodeled room where everything was very well thought through (which...

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Helpful?
7Thank jaf_Princess
mstyson, Manager at Mansion House, responded to this review

Thank you so much for taking the time to post a review. We are absolutely delighted that we exceeded all your expectations on your recent stay and managed to re-unite you with your jewellery before your train trip. We hope that we can welcome you back in the near future.

kristiansund
Reviewed 10 August 2016

Impressive building but the interior needs some love. Peeling wall paper, chipped paint work and tired carpets. Maybe we were un-lucky but the bistro food we ordered was no better than average bar food. Our superior room was big and clean but outside the window stood a pile of rusting paint cans and painting equipment...not the best of views. The...

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1Thank sjm66
Reviewed 8 August 2016 via mobile

Very nice hotel staff were first class... pool and gym excellent.... food 9 out of 10.. love the wee bar... best bar in Scotland. We have a storm Saturday evening never seen anything like it... amazing. Over all enjoy it and people were so so nice. Thanks.

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8Thank Michael M
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to post a review. We are delighted that you thoroughly enjoyed your stay with us and hope to welcome you back in the future.

Banbridge, United Kingdom
Reviewed 1 August 2016 via mobile

Stayed in July 2016 . Nice old fashioned charm about the building and the setting is peaceful. Good , if small pool and gym. Very helpful staff . Kindly allowed me to print off boarding cards for my flight using the reception printer. Great base for exploring this beautiful part of Scotland. Dinner was also really good . Breakfast was...

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7Thank Taipanmamba
mstyson, Manager at Mansion House, responded to this review

Many thanks for your review. It's great to read that you enjoyed your recent stay and would like to thank you for your recommendation. We look forward to welcoming you back in the future.

Elgin, United Kingdom
Reviewed 31 July 2016

We had our wedding reception at the hotel and cannot thank the staff enough for everything they did. The hotel itself is stunning and our room was fantastic! Everything ran so smoothly from the planning through to the actual event, thank you to the whole team for putting up with my millions of questions in the run up to the...

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9Thank toric17
mstyson, Manager at Mansion House, responded to this review

Thank you so much for taking the time to review your experience. We are absolutely delighted that you enjoyed every minute of your special day, it was a pleasure catering for you, your family and friends. We wish you all the best for a long and happy life together.

Hunibach, Switzerland
Reviewed 25 July 2016 via mobile

I find this hotel in the romantic setting of its park, the castle like building and the closeness to many golf courses and especially the whiskey trail an outstanding adress to stay overnight. The room was very clean, absolutely good in size and met all our wishes. The only small negative point: Upon reception the general information was poor, not...

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5Thank Dan Z
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to post a review. We are happy to read that you enjoyed your stay whilst on your trip to Scotland. We do hope to welcome you back in the future.

Dallas, Texas
Reviewed 20 July 2016

Had planned to stay here 4 nights, but after checking in and seeing the room and amenities we only stayed one night. Some of the staff were rude and clueless. They had a wedding party there all night and it did not matter what room you were in because you could hear everything. Room was small and engulfed by a...

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5Thank dallastraveler2016
mstyson, Manager at Mansion House, responded to this review

Thank you for your review. We are extremely disappointed that you did not enjoy your recent stay, but puzzled as to why you had to climb over furniture to get to the bathroom as there is adequate space in the rooms in question, there is also plenty drawer space inside the wardrobes. We apologise for the fact that you received...

Stourbridge, United Kingdom
Reviewed 17 July 2016

My wife and I booked three nights at this hotel but stayed only two nights. Our room was supposedly a "Superior Double" and it did contain a large "sleigh" bed - so huge it dominated the room resulting in inadequate wardrobe/drawer space and only one comfortable armchair. On arrival and our return to the room next day there was only...

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6Thank casper1409
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to post a review. We are saddened to read that you were disappointed with your recent stay. We apologise for the oversight of only 1 set of towels in the room, this is not a regular occurrence. We are sorry to read that our Bistro was not up to your standards but in our...

Dundee, United Kingdom
Reviewed 13 July 2016 via mobile

My mum and I attended for a spa day for our birthday. When we arrived we were expected and taken to the well decorated and comfortable lounge. We ordered a coffee before our swim however this took 20 minutes to come and the poor girl spilled it when she finally brought it over. We then went for a swim. The...

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5Thank wilsoj8
mstyson, Manager at Mansion House, responded to this review

Thank you for your recent review. We are very disappointed and surprised to read that you did not enjoy your Spa Day, as you will see from previous Trip Advisor reviews, we have fabulous feedback from satisfied customers. I have spoken with our Head Chef regarding your comments and he is at a loss at to why there would be...

Reviewed 10 July 2016 via mobile

This could be a lovely hotel but service is faulty towers at best!! Which is really sad as we had a lovely room, great power shower, and they have a fab little swimming pool. When taking a dip at the pool I asked for complimentary towel however they they ran out?? The pool attendant went away for a while and...

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5Thank Jill M
mstyson, Manager at Mansion House, responded to this review

Thank you for your recent review. We are pleased to read that you had a lovely room and enjoyed the power shower along with the leisure facilities. We are sorry that there was a small issue regarding the towel. Recent in-house training will ensure that there is no further confusion with canapés and farewells. We are saddened that you only...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mansion House Hotel Restaurant
Mansion House Hotel Restaurant
Cuisines: British, Scottish, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mansion House Hotel is nestled on the banks of the River Lossie within beautiful grounds,yet only a few minutes’ walk to the historical centre of Elgin.We are the perfect destination for business, pleasure or special celebration. Our 23 bedrooms and public rooms are decorated in elegant country house style.Enjoy fine dining and traditional Scottish cuisine in the surroundings of our elegant restaurant or a lighter snack in the hotel’s bistro. We only use the finest of fresh local produce.We can cater for weddings and functions up to 180 people, with menus to suit every taste and budget.Our professional team will look after your every need to make sure that your day is truly memorable.Whether it be a relaxing break or exploring trip we are ideally situated in the heart of the “Whisky and Castle Trails”. Elgin also boasts an abundance of excellent golf courses nearby ... more   less 

Additional Information about Mansion House

Address: The Haugh, Elgin IV30 1AW, Scotland
Region: United Kingdom > Scotland > Moray > Elgin
Price Range: RM693 - RM989 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion House 4*
Number of rooms: 23
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Also Known As:
Mansion House Hotel Elgin
Mansion Hotel Elgin
Hotel Style:
#1 Business Hotel in Elgin
#3 Romantic Hotel in Elgin
#4 Family Hotel in Elgin
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Questions & Answers

Here's what travellers have asked, with answers from Mansion House staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“n/a never stayed in hotel bedrooms”
burns_john5491, 27 May 2017 | Read review
“The hotel is in secluded grounds so there should be no noise problems at night.”
Neil9877, 2 Apr 2017 | Read review
“Room 9 was fabulous as was the overall hotel”
tompenman, 28 Mar 2017 | Read review
“The Spa Packages are a joke!”
Alimurf, 9 Mar 2017 | Read review
“Upgrade to a sleigh bed room. It`s worth it.”
Daljem, 7 Mar 2017 | Read review
5 of 5
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US$192* /night
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Prices are for 1 room, 2 adults
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