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Mercure Ayr Hotel

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1 room 2 adults 0 children
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Mercure Ayr Hotel
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633 Reviews from our TripAdvisor Community

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Showing 618: English reviews
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Reviewed 4 days ago NEWvia mobile

I first stayed here about 12 years ago, and I was sure that it had been a Holiday Inn at the time, but I believe that it has changed hands a few times since. It is a 70s hotel, which seems to have had little renovation since being built. It has a feeling of being tired. Beyond that, there's not...

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Thank Kypros-Dimitri
Glasgow, United Kingdom
Reviewed 4 days ago NEW

Booked two rooms for a overnight stay, in accordance with an itison voucher. We couldn't get original place we wanted, so this was last minute choice. Certainly glad we didn't pay full price .Hotel rooms in good need of refurbishment. One room had very foosty/damp smell. Bathrooms weren't the cleanest, and should be certainly updated. Mould round bath, tiles and...

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1Thank Crazyjane75
Kilmarnock
Reviewed 6 days ago NEW

Will stay here again love this place friendly staff rooms clean, would highly recommend to everyone enjoy going swimming and chilling out will be back very soon .meals are great hoping to book again in next month or so

Review collected in partnership with Accorhotels.com
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Thank shaz0207
Glasgow, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Mercure Hotels
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1Thank larainek2017
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Ayr, Scotland, United Kingdom
Reviewed 4 weeks ago via mobile

Anyone who is thinking about using this hotel for functions think again, bad car parking facilities, not accessible for those using wheelchairs etc due to lift space be limited and sometimes even out of order, poor hygiene and appalling customer care skills!

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2Thank KAWyllie
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments although I am of course disappointed by the negative nature of your feedback. The car park at the hotel can get busy when it is being used not only by our hotel guests but also conference and events users, therefore I take your comment on board. There are other car parks available in...

Hamilton, United Kingdom
Reviewed 16 January 2017

Just returned from this hotel on an itison deal. Great value for what we paid. Staff were friendly and very nice, only downside here was they failed to tell us the hot tub in the leisure center was turned off an hour before closing. As we were just going in then it meant we missed the hot tub which is...

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Thank EdrinaD
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your comments following your stay, I am delighted that you had an enjoyable visit despite the small issues you experienced in the leisure facilities. During the winter months we do run a slightly reduced menu whilst the restaurant is quieter and am glad that you enjoyed the sticky toffee pudding! I will be sure to...

Perth, United Kingdom
Reviewed 10 January 2017

Myself and friends were in Ayr for the weekend and had a great stay. Staff all very friendly , rooms really comfortable and look like they have been refurbished . Great selection for breakfast and really tasty and cheery staff. We also had tasty soup and Sandwich lunches a couple of times. Leisure club really nice as well. Thankyou will...

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Thank busyboy81
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your comments regarding your stay with us over the weekend. I am delighted that we were able to make your stay as comfortable as possible. I will be sure to share your comments with all our team and will look forward to welcoming you back again when you are next visiting the area. Kind Regards...

Reviewed 3 January 2017 via mobile

Came for a day to spend in Ayr, was surprised by how nice the hotel actually was for the price, staff at desk were nice and helpful and room was excellent. Didn't use spa facilities. Wasn't in hotel much for the day but would definitely come back here again next time we are in Ayr as it was in a...

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Thank Fraser G
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent overnight stay at the hotel. I am delighted that you had such an enjoyable stay and will be sure to share your feedback with the team. We will look forward to welcoming you back when you are next in Ayr. Kind Regards Lindsay Steele

Bellshill, United Kingdom
Reviewed 2 January 2017

Room facilities are basic - a second chair would be nice - but is clean and well maintained - bar prices are extortionate - but there is a pleasant pub / restaurant right next door at much more reasonable prices.

Review collected in partnership with Mercure Hotels
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Thank Jim C
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your stay. Unfortunately, as a branded hotel, the drinks prices are decided at head office as a standard across all our hotels and are therefore outwith our direct control, however I do appreciate your concerns. I hope that we may get the opportunity to welcome you back should you be in the...

Manchester, United Kingdom
Reviewed 28 December 2016

We arrived for a weekend stay in mid December. The parking was free which is a plus. The staff were very pleasant, the food was good and the view of the sea from our room was superb. What is not to like? Will we come again? Of course we will.

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1Thank mkeeno17
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your stay with us in December. I am delighted that your experience was such an enjoyable one. I will be sure to share your review with the entire team and we will all look forward to welcoming you back again very soon. Kind Regards Lindsay Steele

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: RM350 - RM716 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Ayrshire
Hotel Style:
#4 On the Beach Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ayr Hotel staff and other travellers.
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Questions? Get answers from Mercure Ayr Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor levels have gorgeous sea views”
 of 5 bubbles EdrinaD, 16 Jan 2017 | Read review
“Partial sight of sea if at front. But new windows would eliminate outside traffic noise.”
 of 5 bubbles WF6615, 5 Dec 2016 | Read review
“Front facing rooms have a view of Kyle of Lochalsh rear facing have a view of the Kyle shopping centre… I would ask for a room at the front”
 of 5 bubbles CoogMeister, 2 Dec 2016 | Read review
“Try and get a room away from the lifts.”
 of 5 bubbles robertn758, 16 Nov 2016 | Read review
“Rooms with a sea view are best on higher floors”
 of 5 bubbles jackiew511, 7 Nov 2016 | Read review
5 of 5