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Mercure Ayr Hotel

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Traveller (157)
Room & Suite (49)
Dining (12)
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Overview
  • Excellent21%
  • Very good33%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“spa facilities”(12 reviews)
“sea view”(35 reviews)
“central location”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (769)
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751 results
Traveller rating
162
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93
58
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LanguageEnglish
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162
236
202
93
58
Show reviews that mention
All reviewsspa facilitiessea viewcentral locationgood sizebuffet styletown centrebit datedgreat weekendcomfortable roomnight breaka lovely staymy mumcooked breakfastjacuzzireceptionistcoursesscotland
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1 - 5 of 751 reviews
Reviewed 2 days ago via mobile

Stayed here for 2 nights, room very good, food excellent - great choice for breakfast and dinner, staff are very helpful and friendly and location of the hotel is Brilliant, would definitely recommend 😊

Thank Hendo53
Reviewed 1 week ago

The seagulls generate nuisance over the night, no good sleep at all, the room we face the car park, pigeons and seagulls waste outside the window. The dinner was terrible, water boiled cod fish with rice and several pieces of green beans.More

1  Thank Sunny K
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 5 days ago

Dear Guest Many Thanks for your feedback regarding your stay with us recently, although I am disappointed that your stay was not an enjoyable one. Please accept my sincere apologies. The hotel is located in the centre of Ayr in close proximity to the sea...More

Reviewed 1 week ago

We had a sea view room for 2 nights. Good location and very good car parking. Bathroom maintenance was not good and it had a bad smell. Staff service at breakfast was not welcoming but reception staff very good. We ate out fir our second...More

Review collected in partnership with Accorhotels.com
Thank acrsr
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 5 days ago

Dear Guest Thanks for your comments regarding your stay at the Mercure Ayr Hotel, I am pleased that your stay was an enjoyable one on the whole. The issues you have raised have been passed on the both the restaurant and maintenance teams so that...More

Reviewed 2 weeks ago via mobile

My hubby and I have just returned from a two night stay to celebrate our wedding anniversary. We have stayed at this hotel a few times and as always no problems. Our room wasn't very big but bed was comfy and that means a lot,...More

Thank rangersgirl69
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 5 days ago

Dear Guest Many Thanks for your feedback following your most recent stay, I am delighted that it was again an enjoyable one, especially for your anniversary. Congratulations! I will be sure to pass on your comments to all the team. I know that they will...More

Reviewed 3 weeks ago via mobile

This is the second time I’ve stayed here with work. I thought the first time was just unlucky but, to my surprise and shock - this is normal. Where do I start? The rooms were ridiculously small. They weren’t cleaned on a daily basis (reception...More

Thank tugster868
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 5 days ago

Dear Guest Many Thanks for your feedback following your latest stay with us. I am, of course, disappointed that your stay was not an enjoyable one due to the issues raised. Please rest assured that we are investigating your comments and will be taking action...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$83 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
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Traveller (157)
Room & Suite (49)
Dining (12)
Pool & Beach (4)
Questions & Answers
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Caroline M
17 February 2018|
AnswerShow all 9 answers
Response from LAIRDY38 | Reviewed this property |
Hi there, no they don’t have robes/slippers. Have shampoo/conditioner, body wash and soap though 😂 also have a hairdryer/iron and ironing board in room.
1
Vote
themouthyone
23 January 2018|
AnswerShow all 7 answers
Response from Teresaaallen1960 | Reviewed this property |
We’ve stayed a couple of times and we’ve had the family room with small twin off main room with a sofa too. And we’ve had double room with sofa I always phone the hotel and ask for a high floor with sea view room and they’ve... More
1
Vote
leanne a
2 August 2017|
AnswerShow all 5 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
Votes
Room Tips
"Ask for a seaside view"
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"Higher better view front rooms"
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"Try a different hotel."
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"Best view facing west on upper floors"
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