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Mercure Ayr Hotel

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Traveller (157)
Room & Suite (49)
Dining (12)
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Overview
  • Excellent21%
  • Very good33%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“sea view”(35 reviews)
“spa facilities”(12 reviews)
“central location”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (758)
There are newer reviews for Mercure Ayr Hotel
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739 results
Traveller rating
161
234
197
90
57
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Time of year
LanguageEnglish
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161
234
197
90
57
Show reviews that mention
All reviewssea viewspa facilitiescentral locationcoffee machinegood sizebuffet stylebus stationgreat weekendtown centresea frontbit datedcomfortable roomnight breakmy muma lovely staycooked breakfastjacuzzi
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111 - 115 of 739 reviews
Reviewed 16 April 2017

Having seen the price of this hotel when not using a voucher, there is no way it is worth the full price. The rooms and the toilets to the restaurant are really outdated (esp the bathrooms in the rooms) and the pool area is from...More

Thank Julianne C
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 3 May 2017

Dear Guest Thanks for taking the time to tell us about your recent stay with us, I am pleased that your stay was enjoyable. Whilst we are aware of areas of the hotel that would benefit from modernisation, I am pleased that the team went...More

Reviewed 14 April 2017

2nd visit to this hotel, was not disappointed. Staff really pleasant and helpful. Enjoyed our stay, comfy beds . Central to all the shops. Loads of things to do and go, as bus station just 5 mins walk from hotel so your not short of...More

1  Thank Donna J
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 3 May 2017

Dear Guest Thank you for your comments, I am delighted your second stay with us was also an enjoyable one. I will be sure to share your feedback with the team and we will hope to see you again very soon. Kind Regards Lindsay Steele

Reviewed 9 April 2017 via mobile

Stayed for 1 night and loved every minute☺staff were very helpful, we arrived a little early and despite our room not being ready they stored our bags while we had lunch. Despite not paying for certain luxuries such as bath robes etc we were given...More

Thank jaymi2601
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 3 May 2017

Dear Guest Thank you for taking the time to tell us about your stay with us, I am delighted it was an enjoyable break. I am pleased to read your comments about the team and will be sure to pass these on to them. The...More

Reviewed 9 April 2017 via mobile

Very good service, after asking the staff for robes I got robes and slippers! The staff are very friendly and informative. Overall I think this hotel is very comfortable and easy. A great thanks to the staff and I will soon be visiting again.

1  Thank jakenimmo15
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 3 May 2017

Dear Guest Many Thanks for your feedback, I am delighted your stay was an enjoyable one. I will be sure to share your comments with the team and we will hope to welcome you back again very soon. Regards Lindsay Steele

Reviewed 23 March 2017

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Review collected in partnership with Accorhotels.com
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 3 May 2017

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$87 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$87 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (157)
Room & Suite (49)
Dining (12)
Pool & Beach (4)
Questions & Answers
Ask a question
Caroline M
17 February 2018|
AnswerShow all 9 answers
Response from LAIRDY38 | Reviewed this property |
Hi there, no they don’t have robes/slippers. Have shampoo/conditioner, body wash and soap though 😂 also have a hairdryer/iron and ironing board in room.
1
Vote
themouthyone
23 January 2018|
AnswerShow all 7 answers
Response from Teresaaallen1960 | Reviewed this property |
We’ve stayed a couple of times and we’ve had the family room with small twin off main room with a sofa too. And we’ve had double room with sofa I always phone the hotel and ask for a high floor with sea view room and they’ve... More
1
Vote
leanne a
2 August 2017|
AnswerShow all 5 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
Votes
Room Tips
"Ask for a privilege room with a sea view - there may be an extra charge"
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"Higher Floors have better views"
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"Rooms on the car park side are probably quieter."
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"Floors are all good .Note parking is low cost paid at reception ,take note you do not pat on entering car park"
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