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Horizon Hotel

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#7 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Horizon Hotel
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446 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Glasgow, United Kingdom
Reviewed 1 week ago

Everyhing about the hotel was excellent. Location, Food, Staff etc were all of the Best Quality. The only major problem was the bed. It must have been one of ,if not THE most uncomfortable bed that we have ever had in a hotel

Review collected in partnership with this hotel
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Helpful?
Thank Ian M
Tracey C, Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review, I am happy you found the location, food and staff excellent. I am sorry you were unhappy with the bed, did you report this to reception we could have possibly moved you to another room. We hope to see you again at the hotel soon Nicola Duty Manager

Glasgow, United Kingdom
Reviewed 1 week ago

Stayed here with my other half on a itson voucher . The hotel is very clean and quiet as well the food is excellent the staff are very helpful and friendly .They do a scottish breakfast that is second to none

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Helpful?
Thank DannyG55
Tracey C, General Manager at Horizon Hotel, responded to this review

Thank you for your kind review. We pride ourselves on customer service and I am pleased you found our breakfast enjoyable. We look forward to welcoming you again in the future Nicola Duty Manager

Jedburgh, Scotland, United Kingdom
Reviewed 1 week ago

Great stay, lovely hotel, room was top floor but we didn't mind it was clean , food excellent , it was a perfect hotel for us for a one night stop over with dinner, would recommend and would stay again Thanks

Review collected in partnership with this hotel
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Thank C2pax
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for your review. We hope to see you again in the future. Kind Regards Nicola Duty Manager

Edinburgh, United Kingdom
Reviewed 1 week ago

Got a good deal on this hotel and wasn't sure how good it would be but very pleasantly surprised. All the staff we encountered were very friendly and couldn't do enough for us. We stayed a couple of nights and our room was large enough for our needs and had ample storage for our clothes. Bathroom was on the small...

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Helpful?
Thank Iain27wbt
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for your kind review. I am pleased we exceeded your expectations and you enjoyed your stay with us. We do have a good chef team and the food is indeed cooked fresh to order. Unfortunately we cannot accommodate more than 9 cars in our car park but as you stated there are 2 public car parks...

Scotland
Reviewed 2 weeks ago

Excellent hotel in a great location. Beach right in front of you and The Citadel Centre, swimming etc., less than 5 minute walk. Dining room and reception area cosy and warm. Staff very friendly and helpful. Room excellent . Would have liked sea view but unfortunately too late booking. Food was excellent and liked the fact that main breakfast was...

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Helpful?
Thank m0gie
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for your review. I am pleased you enjoyed your stay with us and found the staff friendly and helpful. The sea view rooms are very popular and book up very quickly. We hope to see you return in the near future. Kind Regards Nicola Duty Manager

Balloch, Loch Lomond
Reviewed 2 weeks ago

I liked the easy-going approach of this hotel. Nothing was too much trouble but the staff were not "in your face" - there when needed. I liked the shampoo dispenser in the shower - so much easier than fiddling with bottles. The shower was excellent - so easy to use.

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Thank jmac55
Falkirk, United Kingdom
Reviewed 2 weeks ago

Weekend visit to Ayr staying in horizon hotel on seafront. It's literally 2 mins to beach! Lots for families to do and shops and restaurants 10min walk. Was quiet as it was ear,y March. I suggest you book in advance or a stay. Friendly staff, nice hotel and tasty food. We will go back

Review collected in partnership with this hotel
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Helpful?
Thank jackie c
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I am pleased you found the staff friendly and the food tasty. We look forward to seeing you again in the near future. Kind Regards Nicola Duty Manager

Lanark, United Kingdom
Reviewed 2 weeks ago

This was a very relaxing hotel and the room was very clean and warm. The food was of a very high class with service to compliment the hotel. The manager in the reception Tracy was most helpful and had a good knowledge of the area. The waitress in the bar dining area was Nicola who made our stay special. We...

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Helpful?
Thank bill m
Tracey C, General Manager at Horizon Hotel, responded to this review

Thank you for your lovely review. The team work hard to ensure good customer service and I shall pass on your lovely comments. We look forward to seeing you again soon. Kind Regards Nicola Duty Manager

Wishaw, Scotland, United Kingdom
Reviewed 3 weeks ago

This is our 3rd time staying here and we had a great time as usual. The staff are so friendly and the food is amazing. It's right across from the beach front so lovely views. This is our second time staying in the attic rooms, wouldn't suit everyone but we actually like them. We stayed on a groupon deal. Can't...

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Helpful?
Thank Diane Q
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Evening Guests Thank you for your kind words. I am glad that every time you come here you find we are still as friendly and you still enjoy your time. As you say some the attics rooms some people would not find them suitable but others do. We look forward to welcoming you back again. Kind Regards Tracey

Denny, United Kingdom
Reviewed 3 weeks ago via mobile

This was the first time we had stayed at a hotel with our dog. Made to feel welcome from arrival and throughout our stay. Room was spotless, reception and waiting staff a credit to the hotel and the food was great (£14.95 for 3 course Sunday roast) We were given the option of eating dinner/breakfast with the pooch in the...

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Helpful?
Thank JasonHen86
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your lovely comments. I am happy to see you found all the team very welcoming to you while you stayed. We welcome the dogs in the lounge area and you can have your breakfast with the dogs in the lounge area same with your meals. We have the privilege of having the beach right on...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Horizon Hotel is the ideal location and a popular venue for holidays, short breaks, and activities, weddings and business functions.Offering quality and affordability, the Horizon Hotel is an award winning three star Scottish Hotel providing Scottish hospitality, and friendly efficient service. ... more   less 

Additional Information about Horizon Hotel

Address: Esplanade, Ayr KA7 1DT, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: RM425 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizon Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Horizon Hotel Ayr, Ayrshire
Hotel Style:
#3 On the Beach Hotel in Ayr
#8 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Horizon Hotel staff and other travellers.
6 questions
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over a year ago
West Dunbartonshire, United Kingdom
Ayrshire, United Kingdom

See all questions (6)

Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent room though very warm at times.”
 of 5 bubbles lizb506, 21 Mar 2017 | Read review
“Insist on a comfortable bed !!!”
 of 5 bubbles N5681FIianm, 17 Mar 2017 | Read review
“Ask for sea view”
 of 5 bubbles 915jackiec, 10 Mar 2017 | Read review
“Showers need to be checked from housekeeping.”
 of 5 bubbles , 5 Mar 2017 | Read review
“Sea view is the best”
 of 5 bubbles 797juneh, 5 Mar 2017 | Read review
5 of 5