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Horizon Hotel

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Traveller (58)
Room & Suite (10)
Dining (3)
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Overview
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“attic room”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
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Traveller rating
272
186
64
26
14
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272
186
64
26
14
Show reviews that mention
All reviewsvista restaurantattic roomdog friendly hotelsea frontsea viewlovely hotelshort breakbooked this hotellounge areaenjoyable staynight breakfamily roomisle of arrancomfy bedtown centrefirst classovernight stay
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151 - 155 of 562 reviews
Reviewed 19 February 2017

Hotel had lovely reception are & bar Staff not friendly & not customer friendly Rooms badly needing refurbished Breakfast was lovely. Girl serving breakfast was nice but staff on reception were not customer focusedMore

Review collected in partnership with this hotel
1  Thank 675unhappycustomer
Response from Tracey C, General Manager at Horizon HotelResponded 21 February 2017

Good Evening Guests I am sorry to read the comments on your review. It is a pity you did not raise these matters with our management team who could have dealt with your comments. Perhaps you could let me know when you stayed by emailing...More

Reviewed 19 February 2017

A nice welcome by receptionist set the scene for a very enjoyable overnight stay in The Horizon. The Hotel itself is clean, modern and well presented. The bedroom we were given was sea facing, level with the car park, and was a good sized room....More

Review collected in partnership with this hotel
Thank Martin M
Response from Tracey C, General Manager at Horizon HotelResponded 21 February 2017

Good Evening Thank you for such lovely words about the staff and your stay with us. I am glad to see that you enjoyed all aspects of the hotel and were welcomed by our reception team. We are a very close knit team and like...More

Reviewed 13 February 2017 via mobile

Visited the hotel to celebrate a family birthday. There was nine of us. We each had food from the Sunday roast set menu. It was two courses for 11.95 or three for 14.95. There was a wide variety of starters. In our group we had...More

Thank Cat M
Response from Tracey C, General Manager at Horizon HotelResponded 15 February 2017

Dear Guest Thank you for your kind review. I will pass this review onto Kevin and his team in the kitchen. it is always nice to receive such a lovely review from people who enjoy the food and see the wide variety we have to...More

Reviewed 12 February 2017 via mobile

Great location in front of the beach. Cosy seats by the fire if you manage to get one! Friendly staff, breakfast was tasty, plentiful and well cooked. Sea view rooms are also larger, unfortunately these were not available during our stay. We stayed during a...More

Thank GBCat
Response from Tracey C, General Manager at Horizon HotelResponded 15 February 2017

Good Evening Guests Thank you for taking the time to review the Hotel. I am sorry you had a few issues and I hope the portable heater helped to heat the room up warmer for you, the heating had been on for the night. Sometimes...More

Reviewed 8 February 2017

Good food great room the staff where brilliant couldn't ask for anything more it was a warm friendly hotel excellent position for the beach and town the rooms where warm and cosy been before and would recommend to friends and family going back in the...More

Thank stuartcoubrough
Response from Tracey C, General Manager at Horizon HotelResponded 15 February 2017

Dear Guests Thank you for a lovely review. I am glad to see you would recommend us to your friends and family. We work hard in the hotel to make sure all departments look after all our customers visiting us. Hope to welcome you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Ayr
#7 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Ayr
#7 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (58)
Room & Suite (10)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
windywendyDurham
2 March 2018|
AnswerShow all 6 answers
Response from KillieBigd | Reviewed this property |
Yes full wheelchair access
0
Votes
April H
23 December 2017|
AnswerShow all 2 answers
Response from StephenMcletchie | Reviewed this property |
Not sure if every room has one, ours did. Think you can request one from reception if not in the smaller rooms. Hope this helps
1
Vote
Wilma V
1 March 2016|
AnswerShow all 9 answers
Response from Patricia P | Reviewed this property |
I actually requested a sea view but was given the smallest room with a pylon in front of the window. No explanation given. It was just for one night so I did not bother making a fuss as I was told the hotel was full... More
0
Votes
Room Tips
"room 6 is the disabled room with direct access to the car park"
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"Rooms at the front overlooking the sea."
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"Rooms with a sea view"
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"We have stayed in room 10 and room 12. Both on ground floor in a very quite area facing the sea front"
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