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Western House Hotel

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#2 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Western House Hotel
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741 Reviews from our TripAdvisor Community

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Showing 730: English reviews
Reviewed 4 weeks ago

My partner and I recently stayed in Ayr to meet with some friends who live locally. Never been before to Ayr and upon driving in, I wasn't too sure (based on the surroundings) what the hotel would be like. However when we got there we were very pleasantly surprised. The main building is lovely and very well kept. With fantastic...

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Helpful?
Thank Andrew B
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Andrew B. Thank you for leaving such a fantastic review. I am really pleased to see that we have managed to exceed your expectations and that your enjoyed all aspects of our hotel. We hope to see yopu again when you visit Ayrshire. Kind regards Gary White Hotel General Manager

United Kingdom
Reviewed 4 weeks ago via mobile

Good hotel, clean and tidy. Food good but breakfast could do with less burning Wifi /internet might be free but can't even use it to check in online for a flight needs some improvement. 4g mobile data is quicker Overall not bad for price

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1Thank 2000MB
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon 2000MB Thank you for taking the time to leave a review on your recent experience of our hotel. I am sorry to hear about breakfast and the internet. I have past these issues onto our Chef and IT Support to sort. On a more positive note, i am please to hear that you enjoyed the rest of the...

Stirling, United Kingdom
Reviewed 16 February 2017 via mobile

We had a great time at this hotel, our room was fantastic situated in the annexed courtyard building, it was very spacious, had a very large comfortable bed and with all the little extras included such as dressing gowns, slippers, bottled water, fresh fruit and home-made shortbread, it certainly was value for money. We requested a room with a shower...

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1Thank nipper0000
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon nipper0000 Thank you for leaving such a great review. I am really pleased to read that you enjoyed our hotel and that the staff looked after you. It's great to see that the guys managed to get you a wee glass of bubbles and the dessert plate out. We look forward to welcoming you back to our hotel....

Hampshire, United Kingdom
Reviewed 14 February 2017 via mobile

We had a lovely time at the Western House hotel ,the staff were all very friendly and professional.The rooms were very pleasant and comfortable,the hotel was warm and cozy.I would definitely recommend this hotel.

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Thank loganhousehold7
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning loganhousehold7. Thank you for taking the time to write such a great review on your stay with us. I am pleased to see that the hotel, staff and service all met your expectations and we look forward to welcoming you back again. Thanks for the recommendation. Kind regards Gary White Hotel General Manager

Glasgow, United Kingdom
Reviewed 13 February 2017

My partner and I had a one night stay here very recently. It is a beautiful hotel inside the older part. Although we had a room in the Courtyard area which is newer the room was large with a huge bed (but still loads of room in it!). All the wee touches you would expect from 4star including hot chocolate...

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Thank mojo049
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning mojo049 Thank you for such a fantastic review. I am really pleased to see that you enjoyed your stay with us and that the bedroom, service and food was all up to your expectations. We believe that the staff are our prize asset and it's great to see that they've made you feel right at home. We look...

Glasgow, United Kingdom
Reviewed 12 February 2017

My husband and I had a very enjoyable one night stay here. We had booked a deluxe room in the main hotel which did not disappoint. It was a lovely spacious room with a beautiful big bathroom. It was very clean with everything you could want including robes and slippers. We asked for a dvd player which was brought to...

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Thank MissT2012
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon MissT2012 Thank you for leaving a review regarding your visit to our hotel. I am glad to read that you enjoyed the hotel, but disappointed to learn of your poor standard of service at breakfast. I will inform our Chef and Operations Team and try to get to the bottom of this. We hope to see you again,...

Kuala Lumpur, Malaysia
Reviewed 9 February 2017 via mobile

Everything good as what I expected. My husband & me came here for business and we are staying here for 6 nights. We were welcomed by the staff. Booked room & full Scottish breakfast and the price for it is really reasonable and all worth. I especially love the nice scenery in this hotel area. Do refer some of the...

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Thank nasiewvoon
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon nasiewvoon Thank you for the wonderful review and the great photographs you manged to take of our hotel and grounds. It's great to see that you enjoyed your visit to our hotel and we hope to see you again if you are in the vicinity for business. Kind regards, Gary White Hotel General Manager

Coatbridge, United Kingdom
Reviewed 5 February 2017 via mobile

One night stay and wasn't disappointed. For the money we paid got a fantastic dinner and breakfast and the room didn't let us down. Will be coming back here again. Staff are so helpful and cant do enough for you.

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Thank Bryan M
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Bryan M Thank you for the fantastic review. I am really please that you enjoyed our hotel and that the guys looked after you and made you feel at home. Also great to read about breakfast and dinner being fantastic. We look forward to welcoming you back to Western House Hotel. Kind regards, Gary White Hotel General Manager

Pitlochry, United Kingdom
Reviewed 5 February 2017

we booked the hotel for a weekend away and what a fantastic establishment, staff with a cando attitude - nothing too big nothing too small, the jockey club restaurant was excellent, meal was brilliant served by very knowledgeable staff who wished to make your stay as good as they could. The only glitch was the 50 metre walk from a...

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Helpful?
Thank ch00chter
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning ch00chter I am really pleased to read that you enjoyed your visit to Western House Hotel an that you were well looked after by our team. We try our best to ensure our guests have the best experience and feel at home. We hope to see you again in the near future. Kind regards, Gary White Hotel General...

Reviewed 3 February 2017 via mobile

First time staying over. Well worth the money and the experience. Staff very friendly and helpful with excellent facilities and service.Food excellent would definitely recommend the restaurant food well presented. Overall great stay would definitely recommend to others to try won't be disappointed.

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Thank Sam M
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Sam M Thank you for the absolutely marvellous review. We aim to provide excellent service and value for money and i am glad to see that this is exactly what you have experienced. We hope to see you again soon. Kind regards Gary White Hotel General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, European, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: RM309 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Ayrshire
Hotel Style:
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
5 questions
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Questions? Get answers from Western House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably better to stay in the main building rather than in the courtyard rooms if the price is not much more.”
 of 5 bubbles mrsanne7, 18 Mar 2017 | Read review
“courtyard rooms are basically a block to the side of main hotel”
 of 5 bubbles rab2435, 27 Feb 2017 | Read review
“Don't miss our on a Full Scottish breakfast!!”
 of 5 bubbles A5741WTandrewb, 24 Feb 2017 | Read review
“Room 323 which is in top floor of courtyard rooms for view of racecourse.”
 of 5 bubbles mojo049, 13 Feb 2017 | Read review
“Best to reserve in advance”
 of 5 bubbles Suntravellers65, 2 Feb 2017 | Read review
5 of 5