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Holiday Inn Express Hamilton

541 reviews
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Traveller (46)
Room & Suite (31)
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Overview
  • Excellent34%
  • Very good44%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“retail park”(70 reviews)
“car park”(61 reviews)
“sausage”(66 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (541)Write a Review
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141 - 145 of 524 reviews
Reviewed 4 January 2016

This is a really nice hotel with a cinema underneath and lots of restaurants and an Asda on site. Had a lovely large room, walls are very thin, could hear everything next door (yes - everything!), and the people in the corridor and in the...More

Thank AdrianH1967
Response from ExpressHamilton, Front Office Manager at Holiday Inn Express HamiltonResponded 6 October 2017

Dear Guest, Thank you for taking the time to review your stay with us. I'm sorry to hear you could hear other guests in the rooms close to yours. I'm glad that you were still able to sleep despite this. The staff will be delighted...More

Reviewed 4 January 2016

The rooms were as expected, clean, modern, comfortable. Lifts often had a strong smell of cigarette smoke, possibly down to guests smoking near the entrance and then entering the lifts which were about 10 paces away? (The hotel DID appear to be using air fresheners...More

Thank Bigal4444
Reviewed 31 December 2015 via mobile

Room very typical - heating not good enough to warm room. Only serve pizzas - have to leave the hotel to get anything else. - but staff helpful. Parking in retail car park and quite a few stairs to carry luggage to get to the...More

1  Thank Lexi A
Reviewed 24 December 2015 via mobile

My friend and I chose to stay at this hotel whilst visiting friends. We had never stayed at this hotel and chose it because it was relatively cheap and quite central which worked well as a base when traveling between places. May I add we...More

1  Thank lilm10
Response from MAH2O, Front Office Manager at Holiday Inn Express HamiltonResponded 26 December 2015

Littlemeg10, Thank you for your candid review. We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our Maintenance, Housekeeping and Front of House teams so that we can continue to improve our services. We do...More

Reviewed 23 December 2015 via mobile

Still very good Express type hotel with OK parking in the nearby shopping centre. Staff very pleasant and knowledgeable. Good selection of take out menus. Food in hotel is ok. Breakfast good. Rooms clean and tidy and quiet no noise from local areas.

Thank Dkkeeling
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$72 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (31)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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helenq54
1 January 2018|
AnswerShow all 2 answers
Response from Paul E | Reviewed this property |
I apologise for overlooking this request. I did not have a dog with me and did not make enquiries in that regard. I believe that assistance dogs are accepted but unsure otherwise.
0
Votes
Alex B
29 July 2017|
AnswerShow all 2 answers
Response from thebooler | Reviewed this property |
Hi Alex, reception is covered 24/7 and staff are very amenable.
1
Vote
lynnie30
3 February 2016|
AnswerShow all 6 answers
Response from James M | Reviewed this property |
Staff are very understanding and will assist in every way possible If you are aware that you are running late Telephone in advance and intimate an ETA .
0
Votes
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12
Room Tips
"not to take the facing the road"
Read review
"We had 3rd floor room overlooking Bins/Air Conditioning Units. So not a room at the back"
Read review
"Double bed is huge :)"
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"Has a large disabled room."
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