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Imperial Hotel

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#12 of 23 Hotels in Cork
Certificate of Excellence
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1 room 2 adults 0 children
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Imperial Hotel
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1,914 Reviews from our TripAdvisor Community

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Showing 1,847: English reviews
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Baltimore, Maryland
Reviewed 3 days ago NEW

The Imperial Hotel is classy, clean, friendly, and a beautiful hotel with quite an interesting history. It is in a great location and the staff are the great. At reception, Charlie was great and made sure we were satisfied with our room since there had been an internet mix up. She was kind, friendly and caring. The staff in the...

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Helpful?
1Thank Salle53
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for choosing The Imperial and for taking the time to post such an amazing review about your experience with us! I am delighted you had such an enjoyable stay and especially pleased that several members of my wonderful team made a real difference throughout your time with us. We want to hang our hats on delivering...

Varna, Bulgaria
Reviewed 1 week ago

Very good hotel.Perfect location for people who want to see Cork and do not have much time.A beautifully furnished rooms and very comfortable beds.Fast wi-fi.Very good class cosmetics in the bathroom.Еxcellent breakfast

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Helpful?
Thank Liza K
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest “Great” review, thank you for taking the time to write about your stay! I am delighted you enjoyed every aspect of your stay, thank you for choosing The Imperial. We want to build long term relationships with all our customers and I hope we can be a “home away from home” for you in Cork for many years...

Wicklow, Ireland
Reviewed 1 week ago

We stayed 2 nights in The Impreial Hotel, arrived on Sunday and left on Tuesday, the experience was excellent from start to finish. The Hotel was very easy to locate and central to all the shops and bars. The staff were so friendly and helpful and we thoroughly enjoyed our stay, room was lovely and bed comfy. All round a...

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Helpful?
Thank AnneMarie H
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest It was a pleasure to have you with us, thank you for choosing The Imperial! I am delighted you enjoyed your stay, hearing that you will definitely return is simply music to my ears and quite simply the very best feedback we could ever ask for. Thank you for taking the time to share your experience with us...

Reviewed 1 week ago via mobile

This hotel has always been a very well known place in my family, and I got my first chance to stay there this weekend. I am now of the same opinion as my Grandfather and that is it is the best hotel in Cork! The staff were all fantastic, friendly and truly professional. The little touches like approaching me having...

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Helpful?
Thank Tim M
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest I am absolutely thrilled to read your amazing review, thank you so much for taking the time to share your Imperial experience with us and others. It is always so pleasing to read of The Imperial’s place in so many family’s lives stretching several generations in Cork, it is amazing that your Grandfather recommended us and I am...

Ireland
Reviewed 1 week ago

I booked the Imperial Hotel in December following a fantastic stay last year. However, this year was quite disappointing. There was an air of indifference in the hotel compared to last year where staff could not have been any friendlier or more helpful. We were treated in a most unfriendly manner in the restaurant. I had made a booking and...

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Helpful?
Thank AisHarris
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for your feedback, we are on a journey to continually improve our service standards and the quality of our Hotel Product and very much recognise that we can only do so if we truly listen to what are guests are saying about us. I so sorry to read that you were disappointed with your restaurant and...

Dundalk, Ireland
Reviewed 1 week ago

Booked a stay in Cork and availed of the special offer that allowed us stay for 3 nights in total and what a fantastic stay. We had a little issue initially but the staff stepped up and rectified the situation with ease. Breakfast was very tasty with plenty of choice and very fresh from the buffet cooked breakfast. The friendly...

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Helpful?
Thank Anthony S
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest Wow, thank you for posting a truly “brilliant” review, I am thrilled you enjoyed your stay with us! I am sorry to hear that there was an initial issue but very pleased that we managed to turn the situation around, it is so important to me that we react positively and decisively to any requests or issues our...

Castleblayney, Ireland
Reviewed 1 week ago

I stayed in the elegant Imperial Hotel in Cork with 8 friends. The quality of the rooms was excellent. The hotel manager was second to none. He met us at the door with a big welcome and arranged for our suitcases to be taken to our rooms. One member of our party was unwell and the manager and all the...

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Thank nbts
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest I am delighted to read that you enjoyed your recent stay with us, thank you for choosing The Imperial! The very best compliment we could ever receive is when our customers voice their desire to return again, your amazing feedback is incredibly motivating for me and my team and we are very grateful that you took the time...

Houston, Texas
Reviewed 1 week ago

Hotel is very tradicional, well located and staff cooperative. But rooms are outdated, noisy, gym is pretty limited and room service needs a lot of improvement on their options. Breakfast was very good and full of options.

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Helpful?
Thank Rosca789
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest Thank you for taking the time to share your experience, your feedback is very important to me and my team. Whilst I am pleased that you enjoyed our location and our breakfasts offering, I am sorry to learn that you felt your room was dated and that our room service needs more options. I would welcome the opportunity...

Ballincollig, Ireland
Reviewed 2 weeks ago

This is a fab hotel right in the city centre. Myself and 3 friends went for a night away here and got an excellent package of EUR 89 pp which included: overnight stay, evening dinner, breakfast and afternoon tea. The rooms are well decorated, clean and have loads of the old world style charm still. Ground floor offers a stunning...

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Helpful?
Thank MrsKCork
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest Wow, thank you for writing a real “gem” of a review, it was a pleasure to have you and your friends with us! I am thrilled you enjoyed our Escape package, we want to offer great value and deliver on our service promise and your brilliant feedback is therefore music to my ears. You simply have to return...

Reviewed 2 weeks ago via mobile

Beautiful, Elegant hotel. Historical building with all of the charms of a past era. Large room with tasteful decor. Excellent food, either in the restaurant or one of the cafe's at the entrance- both are excellent. High quality breakfast. Amazing staff. Nothing was too much trouble. Perfectly situated. You can't go wrong here.

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Helpful?
Thank Tarynlisamolle
Frits P, General Manager at Imperial Hotel, responded to this review

Dear Guest I am thrilled you enjoyed your recent stay with us, thank you for taking the time to share your experience. It was a pleasure to read that every aspect of your stay impressed, we want to hang our hats on delivering exceptional service experiences, brimming with old world hospitality and character and your kind words are so encouraging...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more   less 

Additional Information about Imperial Hotel

Address: 76 South Mall, Cork, Ireland
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Price Range: RM546 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Imperial Hotel With Escape Salon
Imperial Hotel Cork
Hotel Style:
#6 Spa Hotel in Cork
#7 Family Hotel in Cork
#9 Romantic Hotel in Cork
#10 Luxury Hotel in Cork
#13 Business Hotel in Cork
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
11 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors recommended, we were on 2nd floor and right beside the lift, the noise was minimal but I would choose higher floor next visit.”
 of 5 bubbles 183annemarieh, 22 Mar 2017 | Read review
“Rooms at the side/back of the hotel are quieter than at the front.”
 of 5 bubbles tomg311, 11 Mar 2017 | Read review
“All Rooms were Fantastic, I couldn't choose one”
 of 5 bubbles fionad282, 7 Mar 2017 | Read review
“Penthouse Suite comes with a view.”
 of 5 bubbles 20darraghh, 21 Feb 2017 | Read review
“You may need to request a quiet room or at the very least remember to bring earplugs.”
 of 5 bubbles , 18 Feb 2017 | Read review
5 of 5