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Hilton Garden Inn Dublin Custom House

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Traveller (270)
Room & Suite (239)
Dining (58)
Overview
  • Excellent45%
  • Very good36%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“river view”(21 reviews)
“air conditioning”(39 reviews)
“building work”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Dublin Custom House
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Garden Inn Dublin Custom House
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,073)
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942 results
Traveller rating
426
325
103
53
35
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LanguageEnglish
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426
325
103
53
35
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All reviewsriver viewair conditioningbuilding workminute walktemple barnorth sidefront desk staffconnolly stationwould stay here againfamily roomtrinity collegeairport buslovely hotelcity centreo'connell streethop on hophotel restaurant
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1 - 5 of 942 reviews
Reviewed 4 days ago

We stayed here for three nights. The staff are very friendly and nothing is any trouble. Our room was lovely it overlooked the Liffey. There is a good sized bathroom with bath and shower. A fridge and safe is also provided in the room. Car...More

2  Thank babsbush69
Hotel's Favourite
Reviewed 5 July 2018

My vivacious young bride and I enjoyed a two-night weekend here. The location is very convenient to the Luas Line (tram), Connolly Railway Station and Busaras (the main Bus Depot). It is on the Airport Shuttle bus route as well as the Hop-on Hop-off tourist...More

2  Thank Kildress
Response from Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom HouseResponded 7 July 2018

Dear Kildress, Thanks for your generous review and for choosing out Hotel for your well deserved weekend break. We hope to see you again very soon, Mary

A TripAdvisor Member
4112
Reviewed 4 days ago via mobile

Nice hotel, staff were nice too but very overpriced! We ordered room service too but it wasn’t great, the pizza I ordered wasn’t cooked thoroughly. It’s an ok place to stay as it’s central to all close places

Thank A TripAdvisor Member
Reviewed 5 days ago via mobile

My family and I stayed for 3 nights in this hotel, and from the receptionist at the desk, to the ladies who clean the rooms, we have nothing but good things to say. They are all very friendly and accommodating staff. We got upgraded to...More

Thank Jenenifer
Response from Mary M, Manager at Hilton Garden Inn Dublin Custom HouseResponded 5 days ago

Dear Jenenifer, We are thrilled you had an enjoyable stay with us, it was certainly our pleasure to look after you and your family. Thanks for choosing our Hotel for your Dublin visit and hopefully we will get a chance to welcome you back again...More

Reviewed 6 days ago via mobile

The hotel was very nice and on the river. No easy access to parking deck due to construction. Lobby and rooms were nice. Staff very kind. The beds, however, were hard as rock. Like laying on bricks. I’ve never experienced a bed so hard in...More

1  Thank DNix1
Response from Mary M, Manager at Hilton Garden Inn Dublin Custom HouseResponded 5 days ago

Dear DNix1, Thanks for taking the time to let us know about your stay though I have to admit that I am surprised and disappointed to read that you did not find our beds to your liking. In general we receive nothing but positive feedback...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$160 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (270)
Room & Suite (239)
Dining (58)
Pool & Beach (2)
Amenities (56)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lynda S
19 August 2018|
Answer
Response from BSalbright | Reviewed this property |
Unfortunately I can’t answer either questions. We had a car so we didn’t use the luas but there is a stop about 2 blocks over and 2 blocks back. Don’t know what stop that is. Sorry I couldn’t be more help
0
Votes
broaderstory
2 August 2018|
AnswerShow all 9 answers
Response from Paul M | Reviewed this property |
The renovations should be completed by now. The outside work scaffolding was being removed when I left. Check the hotel website for more information. Yes, a single woman would have no problem there. It is well lighted... More
1
Vote
Tanna311
29 July 2018|
AnswerShow all 4 answers
Response from Bob O | Reviewed this property |
had a double, but there was also sofa bed in the room which could be used
1
Vote
Room Tips
"Room 106 is small room 516 is bigger and has a lovely view over the river lifffey"
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"Rooms facing away from the quays may be quieter"
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"River view rooms are large, light, and have wonderful views."
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"High Floor"
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