Imperial Hotel Galway
35 Eyre Square, Galway H91 X529 Ireland
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About
#29 of 48 hotels in Galway
Location
Cleanliness
Service
Value
A warm welcome awaits all visitors to the Imperial Hotel, with it's impressive location on Eyre Square in the Heart of Galway City. Within walking distance of the Train/Bus Station and Galway University(NUIG).The Imperial Hotel Galway City is the height of modern comfort. Every care has been taken to ensure guests feel right at home. We are the gate way to all that the West of Ireland has to offer with day trips arranged from the reception of the hotel. We offer a great selection of Accommodation types to suit all of your needs from rooms to accommodate 2 to 4 people. Excellent food is served in our Bar/Restaurant from 10am till 9pm. A short walk from the Imperial Hotel will bring you down the winding streets of Galway City onto the water front of Spanish Arch and the Claddagh region with plenty of shops/pubs & Restaurants on the way.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Meeting rooms
Baggage storage
Newspaper
24-hour check-in
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
182Restaurantswithin 0.5 km
126Attractionswithin 0.5 km
35 Eyre Square, Galway H91 X529 Ireland
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950Reviews21Q+A100Room tips
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Fabulous location and staff are top notch! Smooth check in and check out. Parking garage is close! You are literally steps away from shopping and restaurants. The staff were extremely helful and accommodating. I highly recommend!!!
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
"UTTERLY SHOCKING " This is what reviews are for.... On our second night the chef, when I explained that my eating preferences were vegan he offered me chicken twice! When I stood up and walked away he was joking and laughing as I walked. One other member of staff ran over to me and apologised profusely. Our first night chef was outstanding and provided one of the best meals I have had. Thank you. Our room was clean and spacious but so cold. I asked if the heating could be turned up (we came from a hot climate) and they told me to check our room again as they deemed it to be warm enough, which I did but it was still cold. Eventually they turned it up once for two hours on our 3 night stay.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very helpful staff, good sized bedroom, nice breakfast. The hotel is in the city centre, close to everything. The room was spacious, bathroom clean nice amenities, the coffee making machine was a nice touch. I would recommend to everyone who wants a good stay for a good price.
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were on a tour with a band and Galway was our second stop. After our hotel in Killarney being 5 star we were very hopeful. Upon check in there was a homeless man begging at the front door of the hotel. The lobby was very small, dark and dated. We were assigned our room and there is one very small elevator. When we finally got to the room it was very spacious and that’s the only good thing I can say about it. It was very dirty, sheets with holes. The included breakfast was awful. You were told by the waitress to get your own silverware and coffee cups. The hot food closed whenever they wanted. Galway is such a wonderful city but DONT stay here.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very date hotel. Needs a refurb. Restaurant & bar is nice. Special mention to Olga who looked after us on Thursday evening. The food was great. Rooms are dull and dated, floors are all uneven and you can hear absolutely every move everyone else in the hotel makes. Reception area is drab, more like a hostel. My biggest gripe though is that they don’t validate parking tickets from the Q park anymore even though it still says on the booking site that they do. Very disappointing. Cost us €24 for their false information. Have emailed them about it but I’m not holding my breath. Location is excellent but that’s it really.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Don’t use Q-Park!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear TessIreland79 Thank you for taking the time to leave feedback on TA, we are delighted you enjoyed the food and I have passed on your kind comments to Olga, I can confirm that we have plans finalized to refurbish our ground floor and hope to commence this later this year, we are very excited for this project. I am sorry that Q park did not offer you a discount and I have addressed this with them, in the meantime we would recommend HYNES YARD car park as our prefer parking partner, thank you for bringing this to my attention, as we need to find a resolution to this. Thank you again for your feedback, and we do hope to have the opportunity to welcome you back to Galway. Warm regards Des
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a comfortable 3 night stay here. The location could not be better just across the square from the station and very central for pubs and restaurants. The first impression and facade are underwhelming but the interior is attractive and charming. I had an issue on arrival and was mistakingly overcharged but the staff apologised and it was sorted out promptly. Our room was at the back of the hotel It was quiet comfortable and spacious. Didn't go for breakfast but popped next door at superman's which is cheap and not so cheerful.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear John G Thank you so much for your lovely review following your stay with us at the Imperial Hotel Galway, we are thrilled with your feedback, and your kind comments have received smiles all round from the team, Thank you for making our day :) We look forward to welcoming you back in the future to the Imperial Hotel Galway Warmest regards Des and the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Everything was great apart from the noise, you can hear people talking outside your room, floorboards creaking as they walk, my room was also right above the bottle bins but the worse part was from the music. I was on the first floor and at first I thought the music was coming from the room above but I discovered it actually came from the hotel bar downstairs, the music would go on all night past midnight. I did report this but no one got back to me. The hotel is in a great location, right next to Eyre park, breakfast was excellent, buffet breakfast with lots of choices and hot breakfast you can order, I ordered a different one each day Irish breakfast, French toasts, and eggs benedict all very nice and well presented. The room and bathroom was clean, there is a safe but it was left locked, the bathroom was nice and bright. I would stay here again if it wasnt for the music from the bar. …
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Date of stay: March 2023Trip type: Travelled solo
Location
Room Tip: Get a room above the first floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear 93yatc Thank you for your review following your stay at the Imperial Hotel Galway We are delighted with your positive feedback on our rooms and breakfast offering, however it is disappointing to read that you had some noise issue's, on investigation we can confirm that the music was coming from a near by bar, we know its not from the Hotel as we do not have music except on the premise, we have addressed this with them, my apologies for the bottle bin as this was also from our neighboring business, we have requested they not empty bottle bins pass 10pm and they have agreed to this. We do hope to have the opportunity to welcome you back again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Currently staying here for 4 nights. Past 3 days we have tried to turn heat down and also asked at desk 3 times and each time they said they turned it down but has remained very hot the entire stay. Tried opening the windows but then the noise of people in Eyre Square kept us awake all night. They said they would send manager to the room to fix it but obviously the heating is not working correctly as temp remains at 23 C no matter what is done. I would not recommend this hotel.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear DayTrip34864770503 Thank you for your feedback, I am very sorry to read that you found the heating not working on this occasion, we did have some issues with the heating and air conditioning and have since replaced a substantial amount of units to ensure our guests comfort. We do hope this will not deter you form staying with us again, and should you wish to visit Galway and the Imperial Hotel in the future please contact me direct des.hynes@imperialhotelgalway.ie and I will personally take care of your reservation. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed numerous times over last 2 decades, always my 1st choice when I stay in Galway City. So convenient to everything in the city centre. Room, as always, so clean and comfortable. Food fantastic.
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Date of stay: June 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear 07707VAclairec Thank you for your kind review, we are delighted that you left with such a positive impression and we are most grateful for your positive feedback. We do hope to have the opportunity to welcome you back in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a fabulous stay at The Imperial Hotel. The hotel is in an excellent location right on Eyre Square. The staff were friendly and efficient and I stayed in a very comfortable room which was spotlessly clean. Breakfast was also excellent. I would highly recommend this hotel. I will be back!
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 4 weeks ago
Dear Fitzpatricka2018 Thank you for your kind review, we are delighted that you left with such a positive impression and we are most grateful for your positive feedback. We do hope to have the opportunity to welcome you back in the future. Warm regards Des
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$172 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galway imperial hotel, imperial hotel galway
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
80
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Claim Your ListingIMPERIAL HOTEL GALWAY: UPDATED 2023 Reviews, Price Comparison and 470 Photos (Ireland) - Tripadvisor
Frequently Asked Questions about Imperial Hotel Galway
Which popular attractions are close to Imperial Hotel Galway?
Nearby attractions include Tribes Tours of Galway (0.09 km), Ireland's Smallest Comedy Club (0.4 km), and Open The Door Escape Room (0.2 km).
What are some of the property amenities at Imperial Hotel Galway?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Imperial Hotel Galway?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel Galway?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Imperial Hotel Galway?
Conveniently located restaurants include Esquires Coffee (Galway), Neo, and The Charcoal Grill Eyre Square.
Is Imperial Hotel Galway located near the city centre?
Yes, it is 0.4 km away from the centre of Galway.
Are there any historical sites close to Imperial Hotel Galway?
Many travellers enjoy visiting The Medieval City Walls (0.2 km), The Lynch Memorial (0.2 km), and Nora Barnacle House Museum (0.3 km).