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Salthill Hotel

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Promenade, Galway H91 DD4V Ireland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (506)
Room & Suite (255)
Dining (140)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Salthill Hotel
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 49 hotels in Galway
Location
Cleanliness
Service
Value
Salthill Hotel is a luxury Galway hotel located on the famous Salthill Promenade overlooking the beautiful Galway Bay and strand. Just minutes from Galway City centre this sea front hotel has newly refurbished and spacious sea view bedrooms, a large and modern Blackrock bar, two restaurants - Amber and Prom, offering unique dining experiences and a brand and state of the art fitness facility - Ocean Fitness which has a 25M Swimming Pool
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Taxi service
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Seating area
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English
3741Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
Felixamber wrote a review 11 Oct
Dublin, Ireland123 contributions95 helpful votes
My family and I booked 4 rooms for a family weekend in June. The stay was a disaster, only for it was our first trip altogether since covid, we had got a deal and we were delighted just to be away we would have made a lot more complaints. When I arrived I got the room key and went to my room with my fiancé and there was a cot set up in our room. At no stage had we ever requested this and I thought that was v bad form and could be upsetting as I have a lot of friends who struggle with fertility issues and it would not be pleasant for them to arrive to that. On the first night I had requested dinner in the bar for 9 people and had emailed several times to confirm booking. When we arrived we were told our table wasn't ready and that there was someone disabled at our table who couldn't be moved. It was a full hour before we got our table only after I went over three times to them and on the final time had to explain I had my oap parents one of who suffers with dementia and a 4 year old waiting to go to bed. Why should we have to beg , bother pre booking and have to tell personal matters to be treated like that. After we got the table, 15 minutes later was so fed up I got up and got the menus from the unit beside us. It was another 30 minutes before our orders were taken, we were so weak with the hunger I don't even know how much longer it took for the dinner to arrive. We attempted to call the manager over but she kept ignoring us. When we got a jug of water we got no glasses, I had to go to bar and get them. Eventually, the manager came and apologised, offered a free round of drinks but again the drinks took an hour to come!! Total and utter disaster, this was a 4 star hotel. The next day we had booked breakfast times but they all went out the window and it was just a big long queue. The breakfast we ordered was put down at an empty table. We were dreading dinner in the restaurant that night but as we were on a package deal we didn't want to loose out. Our waitress was Regina and she was amazing. She literally saved the whole trip for us all. She looked after us really well, took our orders on time, checked in with us regularly and was so lovely and friendly. Unfortunately, at breakfast the next morning, we didn't have Regina so was back to usual crack. My brother in law is coeliac and asked did they have gluten free toast and requested gluten free toast and poached eggs. He was handed gluten free toast and poached eggs on regular toast. He is not following some fad diet and can get seriously sick if he eats gluten. Another bug bearer of mine is the staff bring out fries etc to our table and never clear away the breakfast bowls or used cutlery, makes it very squashy then for a table of four. Would be reluctant to stay here again, it's not a 4 star experience.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Response from Guest Relations Team , Other at Salthill Hotel
Responded today
Dear Felixamber, We are really sorry to hear that your experience was not a more positive one on your recent stay with us. Please accept our sincere apologies for the shortcomings you experienced and let me assure you this is far from our normal high standards. We will address the issues you have mentioned to ensure our standards are more consistent in the future and thank you for your feedback. Many thanks for highlighting Regina's hard work and commitment. She has been recently promoted and will train other members of the team to reach the same level of customer service. Regards, Guests Relations Team
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Bridget M wrote a review 10 Oct
Kilkenny, Ireland23 contributions27 helpful votes
Pleasant hotel nice bar good breakfast ample parking great location would stay again bus stop right outside hotel to eyre square side view of sea was a bonus would definetly stay again great base to explore Connemara drinks bit overpriced in bar otherwise good stay
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Guest Relations Team , Other at Salthill Hotel
Responded 4 days ago
Dear 291bridgetm, Many thanks for your feedback. We are delighted to hear that you have enjoyed your stay. Hope to see you again soon. Regards, Guest Relations Team
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Holistic Qi Centre Galway wrote a review 7 Oct
Galway, Ireland7 contributions
I highly recommend this place, I love this hotel every time I visit Galway, the swimming pool, the bar, and the staff, it is infant of the sea so you have amazing views to the Galway bay and at night you can walk by the beach.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from Guest Relations Team , Other at Salthill Hotel
Responded 4 days ago
Dear WellbeingcentreGalwa, Many thanks for your feedback. We are delighted to hear that you have enjoyed your stay. Hope to see you again soon. Regards, Guest Relations Team
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Helen wrote a review 1 Oct
Cork, Ireland3 contributions
,Was up the there in the Hotel for 5 days with my 8 friends we had a great time the food was first class and my the servers was the best staff were very helpful and friendly we go back again next year had a great time and the staff helped us go on a trip while we were there Thanks to PEGGY and ELEEN
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Guest Relations Team , Other at Salthill Hotel
Responded 1 week ago
Dear Adamdara1234, Many thanks for your feedback. We are delighted to hear that you have enjoyed your stay. Your kind comments will be passed to Peggy & Eileen - great to see that hard work gets noticed! Hope to see you again soon. Regards, Guest Relations Team
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Ronan O wrote a review Sep 2021
Galway, Ireland3 contributions
I was in the Salthill hotel for 3 weddings in September. The staff were excellent, from the managers, receptionists to the bar staff, all were top notch. Ollie who caters to all the weddings is great craic and brilliant at his job. Tommy the barman is the sharpest man behind the counter, he is so on the ball and incredibly friendly. He's the best bar man in the country!
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Guest Relations Team , Other at Salthill Hotel
Responded 2 weeks ago
Dear Ronan0Connell, Many thanks for your feedback. We are delighted to hear that you have enjoyed your stay. Hope to see you again soon. Regards, Guest Relations Team
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PRICE RANGE
US$110 - US$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
salthill hotel
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
161
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Frequently Asked Questions about Salthill Hotel
Which popular attractions are close to Salthill Hotel?
Nearby attractions include Wild Atlantic Way (0.6 km), Trad on the Prom (0.4 km), and O'Connors Pub (0.9 km).
What are some of the property amenities at Salthill Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Salthill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Salthill Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Salthill Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Salthill Hotel?
Conveniently located restaurants include La Collina Restaurant, Da Roberta's Ristorante & Pizzeria, and Black Cat.
Are there opportunities to exercise at Salthill Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Salthill Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Salthill Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Salthill Hotel?
Many travellers enjoy visiting The Medieval City Walls (3.1 km), The Lynch Memorial (2.8 km), and Kilconnell Franciscan Friary (4.8 km).
Does Salthill Hotel have any great views?
Yes, guests often enjoy the harbour view available here.