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4.5
#5 of 20 hotels in Limerick
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
This 4-star hotel is located along the River Shannon, and a 12-minute walk from Limerick Colbert train station. Modern rooms have free Wi-Fi, flat-screen TVs, and tea and coffee-making facilities. Upgraded rooms add sitting areas and river views. The penthouse suite has a balcony and a living & dining area. Amenities include the Grill restaurant with river views a fitness centre with an indoor pool, a hot tub and a steam room.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbour View
Mid-range
Languages Spoken
English, Polish
Location
Steamboat Quay, Limerick V94H6HN Ireland
Clayton Hotel Limerick
523 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Clayton Hotel Limerick is celebrated for delivering good value, with guests often complimenting the food and parking rates. The hotel's atmosphere is described as welcoming and lovely, with a clean lobby and cozy rooms that contribute to its charm. Nestled near the city center, it boasts a prime location with scenic views, drawing praise from many visitors.
The accommodations are generally admired for their cleanliness and comfort, though a few guests note room for improvement in maintenance. Amenities like the well-equipped gym and the professional, friendly service receive high marks, enhancing the stay for guests.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
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We have stayed in the Clayton Galway so decided to stay in the Limerick hotel. As always the staff were very welcoming and helpful throughout our visit, nothing is too much trouble. The hotel has good levels of Covid precautions in place, masks in public areas, hand sanitizers and breakfast and dinner by booking only. The rooms are cleaned and sealed prior to each visit and can be serviced daily if you make a request and if you have all personal belongings cleared away. The breakfast is table service with a good range of both cooked and continental options. I chose granola and the waiter very thoughtfully bought a yoghurt in case I preferred yoghurt to milk. We paid extra for a room with a river view and it was definitely worth it, the window curved around the entire room with great river views and the walk to King John’s Castle. The hotel is well situated for the city , the castle and museums. Our only small niggles with the room were the safe us so small we couldn’t get our IPads to fit in and there is very little hanging or shelf storage.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 14 Sept 2020
Dear Marypp, Thank you for the lovely review of our hotel. We are delighted you chose to stay with us at Clayton Hotel Limerick and are very glad that you enjoyed your stay. We do hope to see you again very soon. Sincerely, Darren Harding General Manager Clayton Hotel Limerick
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My second night away in the first week when hotels reopened after lockdown. Things are a bit quieter than they would normally be which on hand makes getting served etc means no queues but on the other hand lacks that buzz it would usually have. There’s a few differences with staff using shields and masks but otherwise fairly normal. The rooms have a cleaned seal across the door which adds a level of confidence. Room was grand and the stay was fine. Breakfast was a table service affair which I always prefer to the “ kept warm” buffet that used to be the norm. My only comments on the minus side would be that I would have expected that when the hotel was locked up for several months I would perhaps expected that during that time would have been a good opportunity to do some basic housekeeping and maintenance. Doors, corners of walls and skirting boards all suffer from guests having wayward suitcases and end up marked, scored and chipped. On the floor I was on there was some marks and scuffs- not a big deal a I know but the attention to these small details raises the standards that little bit. The Waterfront restaurant has a large panoramic view of the river, though a bit gray this morning,the outside of the windows hadn’t been cleaned for sometime judging by the cobwebs on the frames. Nitpicking perhaps and didn’t distract from what felt like a clean and healthy place to stay. The hotels location makes a walk into town easy though the buildings in the immediate surroundings of the hotel are a little untidy.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kate Mullaney, Other at Clayton Hotel Limerick
Responded 8 Jul 2020
Dear 251jamest, Thank you for taking the time to review your recent stay with us. We rely very heavily on our guest feedback to help us to target the areas that we might need to improve in, as well as the areas that we are performing well in, so your feedback is very much appreciated. I do hope we have the opportunity to welcome you back once again in the near future. Kind regards, Kate Mullaney Front Office Manager
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Recently stayed here with a couple of friends. The hotel was so easy to find, it’s in a great location and the car park is directly across from the hotel entrance. The hotel has a warm, welcoming feeling when you walk through the doors. We were greeted by a friendly receptionist (didn’t catch her name) who promptly checked us in and was happy to provide recommendations in the area. Our room was on the 14th floor which had fabulous views over the river Shannon and the city. The room itself was spotless and was spacious enough for 3 people with 3 single beds and a good sized bathroom. We had a quick bite to eat in the bar before heading into town for the evening. The wings were amazing!! Service was quick and staff were very pleasant. We had breakfast the next morning and despite a little bit of wait to order, everything was spot on once our food arrived, we had plenty to eat and a great selection to choose from. Thanks Darren and staff for a lovely stay. I would definitely return and would highly recommend.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 23 Sept 2020
Dear sdem02, Thank you for the lovely review of our hotel. I'm delighted to hear you enjoyed your stay. We are delighted you chose to stay with us at Clayton Hotel Limerick and are very glad that you enjoyed your stay. We do hope to see you again very soon. Sincerely, Darren Harding General Manager Clayton Hotel Limerick
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Room was available at 1pm on the August Bank Holiday weekend, which was great given check in wasn’t until 3pm. Receptionist was very pleasant and welcoming.
King Room was relatively clean and modern. Had to order extra towels as only 1 large towel was in the room for my partner and I and a new set of pillows as mine were slightly dirty. King bed has to be one of the comfiest beds we have ever slept on and very spacious.
Parking was available at a preferential rate (€8.50 p/n) for residents, it would be better if the hotel covered this.
Click and collect service worked relatively well although the hotel didn’t enforce mask waring and good few residents were walking without masks to do shots at the bar and walking throughout the hotel. This was families (adults 18+) who I’m sure don’t all have conditions that stop them from wearing masks.
Breakfast seemed understaffed and not controlled in terms of reservations as we had to wait 15minutes for a table that was empty in front of us the whole time. Kind of defeats the purpose of making a booking.
Pool - was slightly disappointing as it very small and should be limited to 2 groups as there were different families while we attended and there was very little room to do any swimming.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 31 Aug 2021
Dear James Thank you for staying with us recently and also for taking the time to share your feedback. Please be assured that we take all our guests feedback onboard as without it we wouldn't be in a position to learn and excel in everything we try to do. We hope you will give us a second chance and come back to our hotel very soon! Sincerely, Darren Harding General Manager Clayton Hotel Limerick
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Decent chain hotel in a great location but you do pay extra for parking in the multi storey next door
Popular hotel on the Shannon River at the far end of the centre of town. A tall hotel & I guess you would be unlucky to get no view
Large comfortable rooms, bed & bathroom. Ate well enough in the restaurant one evening though a lot of the tables have sofa chairs- probs not great to bring an elderly aunt with dippy knees.
Opted to eat out for breakfast but if you do that you may have a bit of a walk to find something nice but on the other hand was very close to Donals bar where I bought tickets & saw a great evening jazz band
Nice swimming pool (head caps a must) but an odd shape so not brilliant if you want to do laps.
I was happy with the value for money over 2 nights even though I was staying a Saturday with a big rugby match in town which meant a big price premium offset by a cheaper Sunday night
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 6 Oct 2021
Dear Tastydogs We are delighted you chose to stay with us at Clayton Hotel Limerick and I'm glad that you enjoyed your stay. Thank you for your sharing your wonderful feedback regarding your recent stay with us. We do hope to see you again very soon. Kind Regards Darren Harding General Manager
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Have stayed twice previously at this hotel, good location and nice comfy bed. The room is a decent size with lovely views of the Shannon and lots of natural light.
Lovely breakfast the following morning, however after being only offered 2 choices of times 7.50 and 8.10 for breakfast on the website , we contacted chat support on the website and they were able to move us to 9.45.
TV did not work during our stay, and when mentioned at check out, the receptionist informed us this was due to the storm a few days previously and they were working on fixing it. Our phone did not work either which we also mentioned on check out. We also tried to order extra pillows for the room on the website but had to ring reception from our mobile phone as they did not arrive.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 10 Sept 2020
Dear Mrs Pud, Thank you for staying with us recently and also for taking the time to share your feedback. Please be assured that we take all our guests feedback onboard as without it we wouldn't be in a position to learn and excel in everything we try to do. Apologies about the loss of service with the phone & TV's you encountered during your stay. We hope you will give us a second chance and come back to our hotel very soon! Sincerely, Darren Harding General Manager Clayton Hotel Limerick
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This hotel has so much to offer. An excellent location on the banks of the magnificent River Shannon, super views, close to the city centre and staff genuinely interested in your comfort. But simple attention to detail can let all this positivity down. Please, please, please remove left over food from public areas. Arrival and checkout images of the same trash, not acceptable for any hotel irrespective of its star rating.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ClaytonLimk, Front Office Manager at Clayton Hotel Limerick
Responded 4 Apr 2020
Dear M7629, Thank you for staying with us recently and also for taking the time to share your feedback. Please be assured that we take all our guests feedback on board as without it we wouldn't be in a position to learn and excel in everything we try to do. We hope we have the opportunity to welcome you back to the Clayton Hotel Limerick very soon! Kind regards, Kate Mullaney Front Office Manager
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Stayed here in a mini break this week. Ireland’s tallest hotel was lovely as were the views from our 14th floor room. Sarah in reception kindly offered to walk the stairs with a young kid who’s not great in elevators but with her encouragement he got In the elevator Repeatedly (Thank goodness) . Our rate was room only and we had breakfast there on first morning. Didn’t get off to a good start when we asked about gluten free options and were advised that all bran was available!! There seemed to be Inconsistencies in how things were done .. so possibly needs training but the food and beverage staff were working very hard. In our opinion breakfast was not worth the price and the next few mornings we ate out for breakfast. Our room Was sealed on arrival confirming it was cleaned but it was not serviced during our stay. We were okay with that but perhaps put out a card if the occupants need towels / tea or coffee or shampoos
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kate Mullaney, Guest Services / Front Office at Clayton Hotel Limerick
Responded 15 Aug 2020
Dear Mmcgrail2020, Thank you for taking the time to review your recent stay with us. I was disappointed to read your feedback regarding breakfast however, it is feedback like this that we learn from and use to improve. I will be discussing this further with our Food & Beverage team. Thank you for your kind feedback regarding our Front Desk team member Sarah, she will be thrilled to receive it. Sarah is certainly a very kind & friendly young lady, so it is always lovely to see that our guests feel the same! I do hope we have to opportunity to welcome you back to the Clayton Hotel Limerick once again in the near future. Kind regards, Kate Mullaney Front Office Manager
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On arrival the Receptionist was very pleasant , welcoming and helpful. We stayed in the King Room on the 12th floor over looking the river which was very clean, modern, the beds were very specious and comfortable. Parking was just a short walk away from the hotel and was included in the price of our stay which is excellent.There was good choice of menu for breakfast- the food was excellent, it was staffed sufficiently and very well organised. We also dinned in their restaurant, we had a riverside view and the staff were very attentive. Again I could not fault the food. Covid guidelines were adhered to by the hotel and staff at all times throughout our stay. In summary we had a nice relaxing stay and will definitely return for another stay as it is also well located in Limerick City.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 31 Aug 2021
Dear Leah We are delighted you chose to stay with us at Clayton Hotel Limerick and I'm glad that you enjoyed your stay. Thank you for your sharing your wonderful feedback regarding your recent stay with us, especially your kind words regarding our team. It's lovely to read such positive feedback. We do hope to see you again very soon. Kind Regards Darren Harding General Manager
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I just returned from a stay in Limerick with my parents, we stayed in room 1409 and 1407. views from the room of the river Shannon are beautiful. Location of the hotel is situated just on the river ( added bonus with the outdoor seating area ) beautiful views of the river and the outdoor heaters are great for when it gets nippy, our check in experience was seamless, we selected advance check in online and the same for check out, it really speeds up the check in process. On arrival we were greeted by Declan from the front office team, He is a credit to the hotel and was so helpful friendly and chatty, we felt right at ease from the moment we arrived, we dined in restaurant and I had the buffalo wings nice hot and spicy just the way i like them, there was a lovely atmosphere in the restaurant and the restaurant team was very attentive and asked regularly if we wanted top drinks etc. Swimming pool is small but perfect, it overlooks the river. Breakfast was tasty and was served to the table. Overall great experience and I will definitely be back, well done to the team, I thought it would be a crazy hectic weekend with hotels just reopening but the hotel team were 100% ready to go and we had a great stay.
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Date of stay: June 2021
Value
Location
Service
Room Tip:request room on high floor, if you would like nice views of the city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren Harding, General Manager at Clayton Hotel Limerick
Responded 8 Jun 2021
Dear Danielle, Thank you for your fantastic review of our hotel & our dedicated team. It's lovely to read such positive feed after a very busy weekend. We are delighted you chose to stay with us at Clayton Hotel Limerick and are very glad that you enjoyed your stay. We do hope to see you again very soon. Sincerely, Darren Harding General Manager Clayton Hotel Limerick
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There are more places to choose from in the Limerick area.
PRICE RANGE
RM 649 - RM 956 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion limerick, limerick clarion
FORMERLY KNOWN AS
Clarion Hotel Limerick
LOCATION
IrelandProvince of MunsterCounty LimerickLimerick
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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