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Travelodge Waterford

424 reviews
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Room & Suite (45)
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Overview
  • Excellent19%
  • Very good26%
  • Average18%
  • Poor16%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (424)Write a Review
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91 - 95 of 398 reviews
Reviewed 12 August 2016

Basic hotel with few facilities except the bed! First room smelled of cigarette smoke so we moved, second room smelled of something unpleasant but unidentifiable - maybe detergent. It's outside the city centre in an industrial area - there are fast food outlets around and...More

Thank Brian_Galway
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 13 August 2016

Dear Brian_Galway, Thank you for your review of our hotel. Please accept my most sincere apologies for the issues that you mentioned. This is unforgivable, is something that should not have happened and is certainly not the usual standard that aim to provide here in...More

Reviewed 12 August 2016 via mobile

Absolutely awfull dirty rooms towel rail hanging off.hair all in Bath tub cracked broken tiles in bathroom.as we were loading the car at 11.30 am we took the suitcases out left everything else in there and closed the door came back to our room door...More

1  Thank Adam K
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 23 August 2016

Dear Adam K, Thank you for your feedback. Once again i do apologise for the mix up with our housekeeping dept on the day of your departure. This should not have happened and i have spoken to the member of staff in question regarding this...More

Reviewed 9 August 2016

Had a very enjoyable stay at the Travelodge in Waterford recently, very clean, comfortable and welcoming. Would recommend, it's a good location and Rocking Joe's Diner was delicious and great value. Will return.More

Review collected in partnership with Travelodge
Thank margaretbV4180KS
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 10 August 2016

Dear margaretbV4180KS, Thank you for your kind words. We are all delighted to see that you enjoyed your stay with us here in Waterford. It was an absolute pleasure having you stay with us and hopefully we will see you again very soon :) Regards,...More

Reviewed 8 August 2016 via mobile

We stayed at this hotel for two nights during our trip in Ireland. Though we had nothing to complin about in our room, during the night there was a lot of running about in the corridors by small children, which made it a bit difficult...More

Thank wmlc1004
Response from Conor M, General Manager at Travelodge WaterfordResponded 9 August 2016

Dear wmlc1004, Thank you for your feedback. We are in the midst of the busy summer season so i do apologise if your stay was disrupted by children also staying in the hotel. We are glad to see that you did enjoy your stay with...More

Reviewed 4 August 2016

Hotel overall very clean n tidy, but as for facilities it were non existent, and no hotel bar was a defo turn off for me, then had a 20 min walk to Waterford centre. I have used Travelodge in galway and it's much better.More

Review collected in partnership with Travelodge
1  Thank andrewcN4261CS
Response from Conor M, General Manager at Travelodge WaterfordResponded 5 August 2016

Dear andrewcN4261CS, Thank you for taking the time to review our hotel. I was pleased to see that your enjoyed your stay. I do apologise if you felt that the lack of bar facilities impacted on your stay with us here in Waterford. We do...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Breakfast Available
Details
Price range
US$65 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (84)
Room & Suite (45)
Dining (2)
Questions & Answers
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totty01
I too would like the opportunity to respond to " general manager Connor " I would further ask how the disgusting smell in the upstairs corridor would be attributed to another property having sewerage problems when other parts of the travel lodge and external areas had no smell at all ? I cannot understand how just a certain area on the first floor would be affected as pipework would run throughout the building and any build up would come upwards from the ground floor? Further to this ,reading through all the reviews ,the responses are inconsistent , they tell us that a refurbishment has been taking place anytime over the last 12-18 months , that beds have " all been renewed " .. are " in the process of bring renewed" or " will all be renewed shortly" . Some reviews posted in August 2015 have only had responses updated by " The manager" in mid 2016 .. so problems have been ongoing for some time then ? I would reiterate despite the claims that I am wrong , that people are actually being housed there . I have looked at the reviews in detail , on several occasions where very good reviews have been written the reviewers are all " first time reviewers" ? ....mmm? Perhaps there should be a way of contacting these " reviewers" to check the validity of the entries . Why , after constant complaints , about groups congregating outside the front door being loud etc etc would you encourage them with a smoking area ? Move it further away ! Shame on Travelodge head office for not looking after their brand / property / reputation . The word Hostel has been used in many of the reviews I have read .. I think that could even be a bit derogatory of some hostels. Thorough cleaning , ongoing maintenance , staffing , new bedding .. the list is endless ...no , for me this last visit was enough .. never ever will I recommend a visit here and hell would freeze over before I would stay or let my family stay there .
14 October 2016|
AnswerShow all 2 answers
Response from GM_Waterford | Property representative |
Dear Totty01, Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself... More
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Room Tips
"Stay elsewhere"
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"Rooms opposite the local McDonalds can be a bit noisy."
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"avoid ground floor as we noticed a lot of young people's groups were staying in this part of the hotel."
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"Wifi only lasts 24 hours"
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