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Hallmark Hotel Gloucester

Robinswood Lodge, Gloucester GL4 6EA, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Robinswood Hill Country Park
    1.3 km
  • 4 star hotel
  • Free Wifi
Reviewed 2 days ago
Fab !
We had a lovely stay at this hotel staff was so friendly and... more
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1,423 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
Reviewed 2 days ago NEWvia mobile

We had a lovely stay at this hotel staff was so friendly and welcoming, the hotel didn't realise we had a pram with us so they put us on the upper floor but as soon as they realised they quickly moved us to the lower floor with no fuss, unfortunately the pool was shut so that was a disappointment but...

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Helpful?
Thank Jessica K
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for your positive review and your lovely feedback on the hotel we hope to see you back soon. Kind Regards Raphael General Manager

Bangor, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked the Hallmark as it had a pool and was convenient for a business trip. First impressions good: friendly staff, clean and large room. No lift in the part of the hotel I was staying, but not a huge issue as I only had an overnight bag - however this could have been a problem if I had restricted mobility....

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Helpful?
Thank lauraredfern2016
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online. I'm glad that you had an overall enjoyable stay with us. I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service that we provide to...

Gloucester, United Kingdom
Reviewed 3 days ago NEW

we had booked a table for 10 people, or so we thought, this was not the case, however they did manage to fit us in eventually, felt slightly embarrassed as it was me that had booked it. I felt the menu choice is basic but the food presented is ok and fair value for money. The bar service was good...

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Helpful?
Thank Ron G
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online. I'm glad that you had an overall enjoyable experience with us. It is good to read the positive feedback on Jake and the food. I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it...

Reviewed 4 days ago NEW

Recently had a spa day including some lunch in the restaurant. The swimming pool is lovely and warm and we had a relaxing time. Our day was tipped off by having an excellent lunch at the bar area. We have brilliant service and the waitress who looked after us was Teresa, very friendly and welcoming. I would defiantly be returning...

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Helpful?
Thank Vickymitch86
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and loved the food, the service and the leisure facilities. This kind of feedback is a great morale boost for everyone and especially for Teresa who will get rewarded. Again my thanks for your feedback and I look forward to seeing you back soon Kind Regards Raphael Herzog...

Chester, United Kingdom
Reviewed 5 days ago NEW

Booked a two night stay, breakfast, dinner with wine, use of leisure facilities. The hotel was situated in the middle of a housing estate. The staff on reception appeared bored and disinterested, not very welcoming. The hotel appeared "tired" and was very much in need of painting, new curtains and carpet. The rooms were clean, and had everything you needed...

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Helpful?
Thank Angela O
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online. I was glad to read that the hotel did meet some of your expectations however I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service...

Reviewed 5 days ago NEW

Stayed for a pre new years spa break. First thing you notice is the tired reception. worn carpets, marks on the walls etc. not what you would expect form a 4 star hotel! We went straight to the lounge for lunch, menu was a bit odd and the food took an age to come. what did come was not great...

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Helpful?
Thank Hallmarked
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review our hotel online. I was disappointed with the comments and I was sorry to read that the hotel did not meet your expectations. We usually get a good feedback on how well the hotel is maintained and how modern it looks even though this is not a new build hotel. In regards...

London, United Kingdom
Reviewed 1 week ago NEW

We sent 2 nights here with a fantastic dinner dance on New Year's Eve. The hotel room was large and comfortable. We enjoyed the food and the staff were very friendly and the staff on check in very efficient . The leisure facilities were lovely. It was excellent value for money and we would definitely visit again

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Helpful?
Thank Lazydays981
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us while on our NYE package and that you loved the room, the food and that the staff looked after you so well. This kind of feedback is a great morale boost for everyone! Again my thanks for your feedback and I look forward to seeing you back soon...

Bristol, United Kingdom
Reviewed 1 week ago NEWvia mobile

My friend and I had a lovely swim, 🏊‍♀️sauna and steam followed by a superb afternoon tea. The sandwiches were freshly made and plentiful. 🍞The cakes various and delicious!! I definitely had my full of 'naughty but nice'!!😂🍮🍰☕️ The reason I haven't given this a 5* is because the hotel, in general needed a good clean. On everything the hotel...

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Helpful?
2Thank Ninajane2013
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable stay with us and loved the leisure facilities, the food and that the staff looked after you so well. This kind of feedback is a great morale boost for everyone however I will review the feedback on the cgeneral cleanliness with my Housekeeping manager and please accept my apology. Again my...

West Midlands UK
Reviewed 1 week ago

We stayed here for a weekend in January, we were a large party celebrating my mothers 70th birthday with adults and children. From the moment we arrived at the hotel it felt welcoming, we were greeted by a helpful receptionist. The rooms were all spotless clean. We had a family room for 2 Adults and 2 Children, it was spacious...

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Helpful?
Thank LouiseandPhil
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Whoah, thank you for such lovely review, I am delighted that you had a most enjoyable and memorable stay with us. I'm so pleased to read the positive comments made on the facilities and more importantly the staff! This is a great boost fro everyone. Many thanks for your feedback and I look forward to seeing you back soon Kind...

Bristol, United Kingdom
Reviewed 1 week ago

15 of us stayed this weekend for a relaxing spa weekend/ hen party. To start with the price was amazing! £109 PP for the spa package which included a treatment, lunch, 3 course dinner, overnight stay and breakfast. So to start with Emma at the hotel was amazing helping me organizing rooms, treatments, payments, lunch times, evening meal options, and...

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Helpful?
Thank Macey1986
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable and relaxing stay with us wile doing a hen/spa weekend! This kind of feedback is a great morale boost for everyone and especially to Claire and Emma who I have rewarded for such great customer service! Again my thanks for your feedback and I look forward to seeing you back soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Robinswood Lodge, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: RM314 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
14 questions
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London, United Kingdom
4 months ago
5 months ago
Dublin
7 months ago
Hereford, United Kingdom
19 days ago

See all questions (14)

Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check when booking in, as some rooms on the ground floor have a restricted view, and some rooms over look the housing estate”
 of 5 bubbles angelao281, 19 Jan 2017 | Read review
“We were on ground floor and our room was great!”
 of 5 bubbles LouiseandPhil, 17 Jan 2017 | Read review
“Ask for a room on the 1st floor, as they have recently been refurbished.”
 of 5 bubbles 480MandyC, 7 Jan 2017 | Read review
“We were in 35 on the ground floor and it was quiet”
 of 5 bubbles Tugwilson40, 2 Jan 2017 | Read review
“use the leisure club, it's really good.”
 of 5 bubbles A8345XBjohnc, 15 Dec 2016 | Read review
5 of 5