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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
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1,508 Reviews from our TripAdvisor Community

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Showing 1,505: English reviews
Chesterfield, United Kingdom
Reviewed 18 July 2016

stayed for 2 nights. upon arrival i had to ask where the restaurant and bar was, i also then had to make another trip back to reception to get the wifi code. simple things but i usually get this information at arrival. food good, room comfortanle and clean. bed was made and towels tidied as well as tea and coffee...

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Thank moriannabarriman
Cardiff, United Kingdom
Reviewed 18 July 2016 via mobile

Me, my partner and my 7 month old baby decided on a 2 night stay at the hotel as a bit of a treat. We chose this hotel as we love the Cotswolds and could easily drive to our favourite places from here. Our stay took us from a Monday to a Wednesday, I avoided the weekends as I thought...

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Thank Lozza-Marie101
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Lozza-Marie101 Thank you for sending your comments via Trip Adsvisor. We do have a reasonably well equipped gym with a good selection of free weights. I was pleased you enjoyed your stay with us and found it relaxing, which was probably well due, having a young baby. Thank you for the kind comments on breakfast and staff. I do...

Kirkcaldy, United Kingdom
Reviewed 18 July 2016

room not clean, poor restaurant service - main brought before starter, long waits, bread somewhat stale, 'twice cooked' chips just meant fat soaked not crisp and fresh. in a previous stay I was checked into a room in use... after this time I will cross it off the company's list

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1Thank Gwenhardy
Bristol
Reviewed 18 July 2016

Stayed at this hotel with a friend for a relaxing girly weekend away. We bought a Living Social Deal for 2 nights DBB with wine and chocolates and after reading some of the reviews we were a little worried about what we were going to find on our arrival but were pleasantly surprised. Reception staff were very friendly and dealt...

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Thank Kerry M
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Kerry M Thank you for your kind comments after your recent stay with us. I was pleased to read that you enjoyed the food and will pass your comments on to the chef.Thank you for your kind comments on the staff as they are the ones who make the hotel and for acknowledging how hard they work is really...

Stoke-on-Trent, United Kingdom
Reviewed 15 July 2016

Visited this hotel on a Wowcher deal. The Hotel is out of the way through a housing estate opposite a ski slope. First impressions a bit lack lustre but attended to quickly at reception. Room at back of hotel and first thing we noticed on the way there was the smell of damp. Room was a good size and clean,...

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Thank p0rtlandsue
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear p0rtlandsue Thank you for sending your comments via Trip Advisor. Thank you for mentioning the speedy response for your maintenance issue and for the kind comments on the reception staff. Th e restaurant issues you faced on the first night were due to new staff training and not getting it quite right. Thank you for mentioning the improvement you...

Bristol, England, United Kingdom
Reviewed 13 July 2016

The stay really was a short stay and didn't have to really use all the facilities. The hotel is tucked away and could be a bit of a challenge to find without satnav or local knowledge but it is set in a nice location and good sized rooms. The décor is a bit tired in places and overall I felt...

Review collected in partnership with Amoma.com
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Thank Stuart W
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Stuart W Thank you for sending your comments via Trip Advisor. I was pleased to read you found the stay enjoyable and thank you for the kind comments on the bed and staff. I hope we are able to be of service to you in the future. Ian Pollock general manager

Reviewed 12 July 2016 via mobile

We purchased a Wowcher deal for a 2 night break which included 3 course meals and breakfasts. The food was delicious and the staff were friendly. The only downside for me was the fact it isn't really on the edge of the cotswolds, it's at least 30 mins drive and driving to the hotel is was wondering where we were...

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Thank Sarah P
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Sarah P Thank you for sending your comments via Trip Advisor. It was good to read that you enjoyed the break with us and thank you for the kind comments on the food and staff. I hope to be able to welcome you back in the not too distant future. Ian Pollock general manager

Cwmbran, United Kingdom
Reviewed 11 July 2016

Read the mixed reviews beforehand and was a little worried as booked for 6 of us but I needn't have worried as enjoyed every minute in the hotel. We stayed here for two nights from 1st to 3rd July and all agree it was a lovely hotel. Plenty of parking, booking in was very easy and, staff offered to help...

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Thank Christine H
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Chtistine H I was very pleased to read you enjoyed your stay with us. Thank you for the kind comments on the staff as they really make the hotel. I am glad you enjoyed the football and the atmosphere was really very good.The people in the robes come to the bar for their afternoon tea which is part of...

Reviewed 9 July 2016 via mobile

We booked a dbb deal through a discount website a few days before we arrived. I had read some reviews and did wonder what we'd find but I always look at things with an open mind. We experienced a warm welcome and easy check in and pleasantly surprised by the room. Everything worked and was clean. The spa area was...

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Thank montagneman
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear montagneman Thank you for sending your comments via Trip Advisor. I am pleased you found the hotel to be welcoming and the staff to be friendly and helpful. Thank you for your kind comments on these aspects and on the quality of food. I hope you will find the time to return and make use of the facilities and...

Wolverhampton, United Kingdom
Reviewed 9 July 2016

it was very difficult to find, the directions were not good. The bedroom was lovely with all the usual facilities. The bath was "dangerous", talk about health & safety !!There were "NO GRAB HANDLES" on either side & l could not get out with out help !! On the plus side the staff were the kindest, most helpful people l...

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Thank 667viviennej
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear 667viviennej Thank you for sending your comments via TripAdvisor. I was very pleased to read that the staff were so helpful and accommodating. Thank you for your comments on the food quality which I am pleased you enjoyed. I will address your comments on the breakfast tea and ensure that this is brought in as soon as possible. Ian...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hallmark Hotel Gloucester is perfectly located for explorers or business meetings, just 5 minutes drive away from the M5 and a short taxi journey from Gloucester train station. Within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre. The hotel has 95 bedrooms including 6 family rooms. Why not enjoy a delicious meal in the brasserie or relax within the bar and lounge. Unwind in the health club with a swimming pool, children’s pool, squash court and beauty treatment area. If you are here for business, we have meeting rooms for up to 200 delegates. The hotel also has a Civil Ceremony licence and a versatile wedding suite for up to 200 guests. Plenty of onsite parking and free Wi-Fi awaits. Plus, BT Sport is now available in the bar/lounge area. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Marlstone Close | Robinswood Hill, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: RM332 - RM874 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
16 questions
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Worcester, United Kingdom
2 months ago
Hereford, United Kingdom
3 months ago
London, United Kingdom
7 months ago
8 months ago

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Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No traffic noise Also while we had a disabled friendly room, All corridors have split level floors with stairs but no lifts!”
A6833SJjohns, 20 Apr 2017 | Read review
“Other rooms not viewed.”
michaelpP8403MP, 11 Apr 2017 | Read review
“All rooms nice for people with mobility problems a few stairs on one side so ask for ground floor”
lyndragon, 7 Apr 2017 | Read review
“Rooms in 30s have no real view, but are quiet.”
Viatori-lasso, 9 Mar 2017 | Read review
“wait until it gets updated”
sambP7513CP, 5 Mar 2017 | Read review
5 of 5