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BEST WESTERN The Stuart Hotel

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BEST WESTERN The Stuart Hotel
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1,020 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

I think the title of my review says it all. I had a single room, it was very basic but fine for the price. Didn't eat there but did have a drink in the bar. The bar was very plain with very little atmosphere, I had 1 drink and called it a night. The location is good, with bars and...

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Thank Jeff L
Cumbria
Reviewed 1 week ago

Checked in to the hotel around 5 pm on a freezing cold day, only to find that the heating in the room was turned off and the bathroom radiator could not be turned on due to a missing valve. The room its self was ok, and was clean and tidy, but very cold on arrival. The shower was pitiful and...

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Thank CumbriaHobbit
Warrington, United Kingdom
Reviewed 1 week ago

Slow check in and everyone had different over night rates, never heard of so many. Room clean but a very old tatty chair at the desk/dressing table which needed replacing. Bed comfortable. Very very small bathroom and the shower head needs replacing, was looking a little rusty. The furniture in the restaurant is very tired and needs replacing. The breakfast...

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Thank BessAlice
Kelso, United Kingdom
Reviewed 1 week ago

I have held back from creating this feedback for one week. I have tried to give the management a chance to come back to me, as promised from our complaint about the leaking roof dripping on the bed during the night. But they have not responded as promised, so I will write this negative review on their hotel. At check...

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Thank Apollokeith
BRIDLINGTON
Reviewed 1 week ago via mobile

Friendly staff, really handy for shopping as the town centre is only a 5-10 minute walk. It was quite noisy at night with other guests banging about. No lift so you get a free workout carrying your luggage to the second floor! Be aware if you book through Groupon you get a limited choice from the menu. Lots of free,...

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Thank EVO65
Birmingham, England, United Kingdom
Reviewed 2 weeks ago

I cannot understand how guests have given this hotel negative reviews. My wife and our friends had a great time. Staff went the extra yard for us. Breakfast and dinner on both days was excellent and competitively priced. Rooms clean as were the public areas. The nearby restaurants were seriously over priced. Drinks prices in hotel only 20 pence note...

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Thank Ian H
Kettering, United Kingdom
Reviewed 2 weeks ago

Just had a 2 night stay here, staff friendly and helpful, room clean and warm, just one thing if you need hot water, let the tap run for at least a couple of minutes, and eventually hot water will arrive. We may well use this hotel again if in Derby.

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Thank malc1005
Truro, United Kingdom
Reviewed 2 weeks ago via mobile

Used the hotel for a night after being in Derby for the day. Car park was very busy and spaces quite tight. Walked into reception to a horrible smell which seemed to have disappeared when we went back down for dinner. Room was ok, the 2 single beds and pillows weren't the comfiest but they provided you with tea and...

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Thank 7,394,748,293
Macclesfield, United Kingdom
Reviewed 2 weeks ago via mobile

Ok hotel, but my room was like a sauna. I couldn't cool it down at all, despite turning off radiators and opening the tiny window. I lost a lot of sleep that night. Won't stay here again. No lift either, so had to carry bags up a tiny stair case.

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Thank Jan M
Reviewed 3 weeks ago

My wife and I stayed at the Stuart using a Groupon which comprised of: 3 nights' stay, 3 course meal for 2 on first night, wine voucher for 2 glasses of wine, breakfast included. £129 - Dinner. I wasn't expecting much from a budget hotel restaurant but the dinner was excellent, garlic and honey chicken wings / creamed mushrooms on...

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Thank andyt9

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN The Stuart Hotel is in the heart of Derby city centre close to many restaurants and bars with easy access from the motorways and the peak district. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. We have excellent food and beverage options for you from our cocktails and nibblets menus to our a la carte menus and 24 hour room service menus. We look forward to welcoming you. ... more   less 

Additional Information about BEST WESTERN The Stuart Hotel

Address: 119 London Road, Derby DE1 2QR, England (Formerly The Stuart Hotel)
Region: United Kingdom > England > Derbyshire > Derby
Price Range: RM231 - RM485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN The Stuart Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Stuart Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Stuart Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
 of 5 bubbles Apollokeith, 24 Nov 2016 | Read review
“Close to large indoor shopping centre”
 of 5 bubbles 550IanH550, 21 Nov 2016 | Read review
“Front rooms face a moderately busy road.”
 of 5 bubbles andyt9, 15 Nov 2016 | Read review
“Ground floor rear seem good.”
 of 5 bubbles ajse17, 15 Nov 2016 | Read review
“If you struggle with stairs ask for ground floor”
 of 5 bubbles JackieT412, 4 Oct 2016 | Read review
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