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Premier Inn Derby West

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Premier Inn Derby West
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479 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Portsmouth
Reviewed 22 May 2016

Enjoyed a 1 night stay During a touring holiday. Location convenient.. Professional helpful staff. Adjacent restaurant was well run with friendly staffOn such a short stay it is impossible to give a more detailed account.

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1Thank ctaylor108
Horncastle, Lincolnshire
Reviewed 20 May 2016

I had an appointment at Royal Derby Hospital. My husband doesn't like long periods of driving so we went the day before my appointment and booked into the premier inn which just happens to be opposite the hospital. Another advantage was that because we stayed overnight at the Inn we didn't have to pay for parking and we didn't have...

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1Thank Maggieannh
Kent
Reviewed 16 May 2016

Faultless for the price. Staff ( especially Jacqui ) could not be bettered at a 5* hotel. If I stayed in the summer, some of the rooms may be very hot but at this time in the season, everything fine. Like the added security touch - you now need your key card to get into the hotel's corridors

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1Thank Princess_Susannah
Basingstoke
Reviewed 16 May 2016

Friendly Reception Staff - even though I lost the key card within 2 minutes of arrival. It was stolen by aliens, we never found it. They issued a new one without question. Clean room, well maintained. comfortable beds with nice bed linen. Very quiet room. Breakfast choice was good with a beautifully cooked breakfast and did not have a long...

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Thank AnnieAptos
Skelmersdale, United Kingdom
Reviewed 9 May 2016

The hotel is located on a main bus route into Derby town centre, last bus returns at 23:30 hrs it makes it ideal for social or shopping trips. It's also attached to a great Beefeater pub restaurant, we had a lunch and a breakfast there the food was excellent, although we were adult travellers it was very child friendly venue...

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1Thank robert-e-taylor
Southend-on-Sea, United Kingdom
Reviewed 9 May 2016

We stayed here the night before our trip to Alton Towers (35 mins away). Check in was quick and efficient. Room was spacious, clean and very comfortable. Couldnt fault this hotel at all. Even wished I was staying a second night. We ate next door in the beefeater for dinner. They also do breakfast there. plenty of free parking too....

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1Thank Katie C
Reviewed 3 May 2016

Good value room, with good facilities. Food was good on breakfast and dinner deal at the beefeater, which had a relaxed modern airy atmosphere. Lovely friendly service from beginning to end of stay. Good location for the derby area.

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1Thank Naomi H
Dover
Reviewed 25 April 2016

After visiting and staying at the Premier Inn Derby West, we are now considering (and to save any hassle), in not using the 'Premier Inns' at all, but using local B&B's. We have noticed over the years, that the Premier Inns, are not as clean, as they used to be, and staff not helpful! The bedding, pillows, towels, carpets and...

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Helpful?
Thank SRB1973
WhitbreadHotels, Online Customer Service at Premier Inn Derby West, responded to this review

Hi SRB1973 Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards. Please be assured that your...

Birmingham, United Kingdom
Reviewed 11 April 2016 via mobile

For a new hotel it was filthy. I will not be staying here again, i could not sleep due to arguing in the hallway. And i thought there was going to be a murder in the room next door. I am sure its a place for refugees to stay. Awful experience.........................

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Thank jackp1875
WhitbreadHotels, Online Customer Services at Premier Inn Derby West, responded to this review

Hi jackp1875 Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by the Management Team at this hotel. I would also...

Istanbul, Turkey
Reviewed 10 April 2016

We chose this hotel for its location on our driving route and in this respect, it was very convenient, with easy parking on location. Premier Inn hotels are standard fare, but they deliver on what they promise. When we checked in to our room, we noticed a smell of smoke and asked for the room to be changed. The front-desk...

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1Thank Bufoid

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Get your history hat on at nearby Kedleston Hall or get your kicks with a day trip to Alton Towers ... more   less 

Additional Information about Premier Inn Derby West

Address: Manor Road | Uttoxeter New Road, Derby DE22 3HZ, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: RM249 - RM404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Derby West 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Premier Inn Derby West Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Derby West staff and other travellers.
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Questions? Get answers from Premier Inn Derby West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no lift or 'porterage' so if you are travelling with heavy luggage, prams or are less mobile. Book a room on ground floor”
 of 5 bubbles ant0ny90, 26 Feb 2017 | Read review
“If you do not get a good nights sleep, you get your money back, what more can I say”
 of 5 bubbles dmcar88233, 2 Nov 2016 | Read review
“Ask for a room facing the back, away from the main road.”
 of 5 bubbles JulesC164, 7 Sep 2016 | Read review
“Recommend asking for top floor”
 of 5 bubbles 754hbb, 24 Aug 2016 | Read review
“All rooms possibly noisy because of busy road, noisy cooling fans”
 of 5 bubbles grahama563, 6 Jul 2016 | Read review
5 of 5