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Holiday Inn Express London Gatwick-Crawley

The Squareabout Crawley Haslett Avenue East, Crawley RH10 1UA, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • The Hawth
    0.6 km
  • 3 star hotel
  • Free Parking
Reviewed 1 week ago
Good value and service as you'd expect
Does everything you'd expect from the brand. Friendly, clean... more
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800 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Crawley, United Kingdom
Reviewed yesterday NEW

My husband & I stayed overnight 22.1.2017. We stayed here before so we knew the rooms would be lovely & clean & the beds had firm mattresses which is brilliant for my back & we knew we would be getting a good night's sleep They have obviously made alot of changes not for the better. Parking is charged @ £7...

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Helpful?
Thank frosoulla2017
Ipswich, United Kingdom
Reviewed 1 week ago via mobile

Does everything you'd expect from the brand. Friendly, clean and efficient. Parking plentiful though at a cost. Pub next door is good for a drink. Breakfast doesn't start until 6:30 so before if an early start for a flight. Only negative was our room was very cold and the air con didn't heat effectively - was a snowy and cold...

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Thank Kev-B-Lin
Swansea County, United Kingdom
Reviewed 1 week ago

As an IHG Club member I have stayed at Holiday Inn Express Hotels before. So far I found them good value for money. We booked a room for three adults for 1 night before Christmas to catch an early plane next morning. Staff at check in appeared somewhat bored but we only wanted to stay for the night so wasn't...

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Thank anitram01
Amsterdam, The Netherlands
Reviewed 1 week ago

I've stayed at the hotel 2 or 3 times a year over the past few years, and usually found it to be satisfactory. However, now that I have to pay an extra £7 per night to park my car, I'm afraid my stays are over. More business for Premier Inn!

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Helpful?
Thank Steve862
IHGService, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear Steve862, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your generous individual ratings, particularly highlighting the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, I regret that the parking charges may have affected your overall stay, please...

Stafford, United Kingdom
Reviewed 2 weeks ago via mobile

This was a nice clean hotel, with the rooms very comfortable. You have to pay for parking but other than that it's good value for money. There is a Harvester pub next door (which was handy as we arrived late first night). The breakfast was ok which is in the hotel and there is a small bar to have a...

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Helpful?
Thank T8666YXscottp
Alicante, Spain
Reviewed 2 weeks ago

Since our last visit there have supposedly been some changes, mainly the introduction of a car parking charge. This time around we felt things weren't as good as our first visit. it was Ok maybe just about average. Room was clean, breakfast wasn't as good as before and we were pleased we only had 1 night here this time.

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Helpful?
Thank donaldbovill
IHGService, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear donaldbovill, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your fair individual ratings particularly highlighting the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, It is regrettable to learn that you only found our hotel to be at its...

Rushden, United Kingdom
Reviewed 3 weeks ago

Have stayed here a number of times and it seems as though they have updated all the rooms, or so the person on reception said. Breakfast is ok and more than adequate. Room was fine. Down side was the introduction of parking charge of £7 per day and when you are paying a higher then average price per room it...

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1Thank Robert W
Reviewed 15 December 2016 via mobile

3 star is an amalgam of my first stay (5-star) and second stay (0/1-star). It's an HIX and I'm realistic in my expectations. However, between my first and second stays a parking charge has been introduced. Unfortunately, the website I booked on still claims free parking - presumably not been updated. Second stay didn't post to ihg rewards club (for...

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1Thank Andrew T
Isle of Man
Reviewed 13 December 2016 via mobile

Since last visit they have introduced car park charges- why? More hassle and less value for money. TV's are poor in rooms- limited channels and remote always seems unresponsive. Very light duvets for winter time. Staff remain friendly and breakfast remains as ever (boring) but ok. This used to be a "hidden gem" but it has lost some of its...

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1Thank philosIsleofMan
Hampshire
Reviewed 12 December 2016

Stayed for one night, arrived at 1pm to find plenty of parking spaces, Easy to check in, reception staff helpful, don't forget to log your car details in on the touch screen as you arrive. Asked to pay for parking as we left on Sunday but reception staff said we didn't need to pay :) stayed in a family room...

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Helpful?
Thank wiggywoo1

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express London Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer onsite parking for residents at a rate of £7 per day. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 25 people, rates starting from just £85. Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 9.30pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 

Additional Information about Holiday Inn Express London Gatwick-Crawley

Address: The Squareabout Crawley Haslett Avenue East, Crawley RH10 1UA, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: RM258 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Gatwick-Crawley 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Hotel Style:
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Gatwick-Crawley staff and other travellers.
14 questions
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Plymouth, United Kingdom
3 months ago
Eriksdale, Canada
3 months ago

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Questions? Get answers from Holiday Inn Express London Gatwick-Crawley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles frosoulla2017, 23 Jan 2017 | Read review
“Make sure to ask what room you are going to have if there are more than 2 people in your party.”
 of 5 bubbles anitram01, 14 Jan 2017 | Read review
“Don't bother eating at the Harvester food was awful & cheap.”
 of 5 bubbles wiggywoo1, 12 Dec 2016 | Read review
“Book early for best price”
 of 5 bubbles AlanF1463, 27 Oct 2016 | Read review
“Everything Ok.”
 of 5 bubbles J192QOmichaelg, 21 Oct 2016 | Read review
5 of 5