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Sandman Signature London Gatwick Hotel

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#10 of 28 Hotels in Crawley
Certificate of Excellence
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Sandman Signature London Gatwick Hotel
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1,539 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Horley, United Kingdom
Reviewed yesterday NEW

I went to this hotel for a work Christmas party and was extremely disappointed. We had paid £34 a head and for that we got a terrible three course meal and no drinks. The drinks we bought from the bar were massively over-priced. Decorations were minimal and not particularly festive. All in all very poor.

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Helpful?
Thank twinmummy1967
Herne Bay, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed for 3 nights on business, car park is £5 a night, breakfast is buffet style. Didn't try the bar, but looked ok, room was very nice with sofa and armchair. Shower was nice and powerful, would definitely stay again when in the Crawley area.

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Thank RolandChelsea
A TripAdvisor Member
Level Contributor
33 reviews
6 hotel reviews
7 helpful votes
Reviewed 2 days ago NEWvia mobile

Very nice hotel- stayed night before flying off on hols. Rooms are clean and spacious and well equipped. I recommend this hotel that also offers deal for parking whilst away. About 10-15 min drive from north terminal.

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1Thank A TripAdvisor Member
Cardiff, United Kingdom
Reviewed 2 days ago NEW

Visited the Sandman Signature as part of a park and stay deal from Saga. After a flight from Germany we checked in late evening, and found our room to be well beyond our expectations. It was large, had two double beds, a fridge, microwave, tea/coffee making facilities and a walk in shower. The restaurant was closed so we had an...

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1Thank Peter D
Seattle
Reviewed 3 days ago NEW

This is a ood solid business hotel. Staff was friendly. Conference meeting rooms were adequate. Food above average. They have a recommended car service that is half the taxi fare from Gatwick airport.

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Helpful?
1Thank Brian O
chippenham
Reviewed 3 days ago NEW

Must thank Mohammad for being a star in helping us to get to our hotel when we got off at the wrong junction after a long day of moving house. He went out of his way even though we were not staying here. Well done. The other guy that was with him was also giving excellent customer service. So grateful...

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1Thank benimadChippenham
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear benimadChippenham, Thank you very much for leaving us feedback. Even though you did stay with us, you have left us great feedback, when our staff was just doing their job. We do try and help everyone we can whether they stay with us or not. I will pass your comments on to Mohammad, on your behalf. Please do come...

wales
Reviewed 4 days ago NEWvia mobile

Stayed here last night after flying into Gatwick. Food was lovely and reasonably priced. Beds and rooms were very spacious and comfortable. Check in was very quick and the gent who checked us in was very courteous.

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Helpful?
1Thank littlemissunhappy
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear littlemissunhappy, Thank you for taking the time to leave us feedback on tripadvisor, following your recent stay with us, here at Sandman Signature London Gatwick Hotel. I was pleased to read that were pleased with the service you received from our front office staff and that you also liked the spacious room and comfy bed. We look forward to...

carlisle
Reviewed 5 days ago NEW

TAXI DEAL; at 11pm on cold night, had to wait 30 minutes for them to come (were told "3 minutes wait" twice), and very uncourteous driver (blue VW van) opened no doors etc. Longer journey than expected (3.5 miles). £8.50 each way. Very convoluted booking procedure too, on arrival from abroad; had to phone the hotel (or slow email) from...

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2Thank izziebon
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear izziebon, Thank you for taking the time to leave us feedback on tripadvisor, after your recent stay with us. I am sorry to hear that you had encountered problems with booking the taxi on your arrival at Gatwick Airport, I will pass your comments on to the taxi firm. If you had of informed us about problem you were...

birmingham
Reviewed 1 week ago

Stayed here for one night before an early check in for a long haul flight and can honestly say you wont be disappointed. Excellent clean room, nice comfy spacious bed and the bathroom was excellent too. Tea/coffee facilities along with a fridge and microwave. Sofa at the side of the bed and a flat screen tv. Free wifi too. Also,...

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2Thank lipsticklizzie
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear lipsticklizzie, Thank you very much for taking the time to leave us such great feedback, following your stay with us, here at Sandman Signature London Gatwick Hotel. I am delighted to read that you had a pleasant stay with us prior to your early morning flight from Gatwick Airport and that you found everything to be satisfactory within your...

Stanmore, United Kingdom
Reviewed 1 week ago

I have to thank the front desk staff for re-locating me twice on my first night. It is not their fault that man of the rooms suffer from excessive noise that presumably originates in the plumbing or air conditioning. The third room (on floor 5) was fine, but then I had to struggle to turn off the fridge. The restaurant...

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Helpful?
2Thank Peter W
GSM_Gatwick, Front Office Manager at Sandman Signature London Gatwick Hotel, responded to this review

Dear Peter W, Thank you very much for taking the time to leave us feedback, after your stay with us recently. I am pleased to hear that we were able to re-located you due to the noisy air-con. Regards to the buffet you mentioned, we don't have any kind of buffet..!!! There has been a private buffet for a company...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 

Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: RM291 - RM459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Hotel Style:
#3 Luxury Hotel in Crawley
#11 Romantic Hotel in Crawley
#12 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature London Gatwick Hotel staff and other travellers.
18 questions
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Kent. UK
2 months ago
Milton Keynes, United Kingdom
over a year ago
St. John's, Canada
2 months ago

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Questions? Get answers from Sandman Signature London Gatwick Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the lifts.”
 of 5 bubbles BobM942, 30 Nov 2016 | Read review
“No issues with noise”
 of 5 bubbles karenbE663RG, 11 Nov 2016 | Read review
“I don't think it really matters. They all seem to be great.”
 of 5 bubbles JustLikeSquiddy, 11 Nov 2016 | Read review
“Good for airport”
 of 5 bubbles eigbob, 7 Nov 2016 | Read review
“Make sure you don't have a connecting door to the next room!”
 of 5 bubbles roseduffett, 29 Oct 2016 | Read review
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