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Hilton London Gatwick south terminal

8,041 reviews
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Traveller (1371)
Room & Suite (702)
Dining (89)
Overview
  • Excellent21%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible7%
Travellers talk about
“garden restaurant”(357 reviews)
“new wing”(226 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton London Gatwick south terminal
Special Offer: Advance Purchase
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,041)Write a Review
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7,757 results
Traveller rating
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1,922
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1,679
2,677
1,922
907
572
Show reviews that mention
All reviewsgarden restaurantthe executive loungenew wingdeluxe rooman early flightan airport hotelsports barcar parknext morningcovered walkwayunder coverfamily roomcosta coffeean overnight staystayed for one nightclose to the airportgood nights sleep
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1 - 5 of 7,757 reviews
Reviewed yesterday via mobile

I don’t expect too much from an airport hotel. Good points: location and staff. Bad points: no free wi-fi (unless you sign up to the loyalty scheme) and more importantly all of the public areas, bars and restaurants are absolutely freezing cold. We’ve finished our...More

Thank landypilots
Hotel's Favourite
Reviewed 19 January 2018 via mobile

Regularly travel from Gatwick and tried the Hilton Wow....what have I been missing! 5mins walk from south terminal which was great for me as transitted from Glasgow, though a walkway and you are there! Typical Hilton standards,so no complaints there, room extremely quiet with comfortable...More

3  Thank wmcdowall
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 4 weeks ago

Thank you for your post and for the terrific scores which are much appreciated. I am delighted to confirm that we are looking forward to significant investment in this hotel and 2018 will see the beginning of refurbishment here. Best regards.... Kara Monteiro, General Manager

Reviewed yesterday

It was my first visit and I was upgraded from their most basic room to one of the newer rooms. As I'm just a lowly Blue level in HiltonHonors, this was unexpected and nice to have. The room was modern and comfortable. Extremely quiet and...More

Thank annietravelz
Reviewed 2 days ago via mobile

We stay here at least twice a year when flying out of Gatwick - have done for over 15 years Never particularly enjoyed it but it’s a perfect location and we know what to expect - except this time! Friendly and efficient check in! Fabulous...More

1  Thank Drumaqueen_MW
Reviewed 3 days ago via mobile

Closer to check in desks than some say, though the walk is unpromising Tried the Executive Lounge which was alright for a pre-sleep hot chocolate Certainly been in better hotels by airports but this is quite goodMore

1  Thank David G
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded yesterday

Thank you for choosing this hotel for your accommodation: we were absolutely delighted to see the great scores that you have given us, thank you so very much. We are well aware that our customers have several choices here at Gatwick and again so grateful...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#6 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#6 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1371)
Room & Suite (702)
Dining (89)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amysterymember
22 February 2018|
AnswerShow all 3 answers
Response from Philip H | Reviewed this property |
I found the rooms to be perfectly dark - we had no problem sleeping. Checkout was ultra quick, and your walk from the hotel to departures is about 4 to 5 minute maximum.
0
Votes
orlandouk
15 February 2018|
AnswerShow all 5 answers
Response from mike a | Reviewed this property |
Well it’s ok but you have to take the train into Brighton each time. Probably about 30 minutes. Why not stay in Brighton. It is an airport hotel, so not much to do locally. Also the hotel needs refurbishing in certain areas... More
0
Votes
ward-alicia
11 February 2018|
AnswerShow all 3 answers
Response from Diarmuid M | Reviewed this property |
Hi there There are three options in the hotel, bar food, restaurant down stairs or a costa coffee unit. Then just a brief walk to the south terminal gives you the usual airport options.
0
Votes
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12345636
Room Tips
"Go for the new wing"
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"Ask for one that doesn't overlook the atrium and is far away from the lift!"
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"If you room's important choose another hotel"
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"Executive Room"
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