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Arora Hotel Gatwick / Crawley

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Traveller (482)
Room & Suite (301)
Dining (100)
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Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“palm bar”(73 reviews)
“west wing”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (2,887)
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2,755 results
Traveller rating
1,422
910
278
85
60
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LanguageEnglish
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1,422
910
278
85
60
Show reviews that mention
All reviewspalm barthe underground car parkwest wingtrain stationno lifttrouser presstown centrespecial thanksdirect accessshuttle servicereception staffbooked this hoteldays parkingpre flightstayed here for one nightan overnight staygood nights sleep
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1 - 5 of 2,755 reviews
Reviewed 2 days ago

The best things about this hotel include the mini-bus shuttle to Gatwick airport. The car remained in the underground carpark for the duration of our holiday, and we were able to retain the car key (no chance of it being moved off-site). Check in was...More

Thank AngLovesHolidays
Reviewed 2 days ago

We had to pick my son up from Gatwick airport so used this hotel to stay the night, it was in a great location for us to be able to walk to Crawley town centre where we went for something to eat and visited a...More

Thank ZoeLincoln_UK
Reviewed 3 days ago via mobile

Frustratedly me, my mother and daughter ended up here due to a cancelled flight at Gatwick airport, as you can imagine we were extremely annoyed but the staff helped reduce the stress, They’re lovely particularly Emma! She’s so genuine, she provided a Great service at...More

1  Thank Sazhiel H
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded yesterday

Dear Guest, Thank you for your remarkable review. I so much agree that it is always the people that make the difference, and I am honoured and proud to have such a passionate and professional team here at Arora Gatwick/Crawley Hotel. They are not here...More

Reviewed 4 days ago

Only two stops by train from Gatwick this hotel is right next to Crawley station and has its own entrance from the station platform. A shopping mall, cafes etc are within 10 minutes walk. The hotel rooms are well equiped and the staff very helpful.More

Thank Dingo828
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded yesterday

Dear Guest, Thank you very much for your fantastic review following your recent stay with us at the Arora Hotel Gatwick Crawley. I am thrilled to read that your stay met with your expectations and that you found our rooms well equipped and the staff...More

Reviewed 4 days ago via mobile

We stayed for one night before flying to Canada for our Honeymoon and it was a excellent start. We had a lovely meal in the restaurant with an outside service from Artur. The room was very well equipped and the staff very competent and polite...More

Thank Steven H
Response from Baly S, General Manager at Arora Hotel Gatwick / CrawleyResponded yesterday

Dear Guest, Thank you for your fabulous review after your stay with us. I am pleased to read that you enjoyed your stay throughout your visit to the Arora Gatwick, we pride ourselves on providing excellent customer service. We have passed on your kind compliments...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$78 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#7 Family Hotel in Crawley
#11 Business Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (482)
Room & Suite (301)
Dining (100)
Pool & Beach (1)
Amenities (82)
Business Centre & Event Rooms (11)
Questions & Answers
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Cathy L
20 February 2018|
AnswerShow all 2 answers
Response from ThePlodder | Reviewed this property |
Taken from the Hotel website: The hotel airport shuttle service will run daily from 0545-2145. Journey from the hotel takes approximately 20 minutes. Please allow sufficient time for your journey in case of any... More
1
Vote
Russ E
10 February 2018|
AnswerShow all 4 answers
Response from GlynisHowgego | Reviewed this property |
Yes - it's £10 a night in the hotel. There is free parking outside the hotel but spaces are limited and it seemed to be first come first served
0
Votes
Pandaman2008
28 January 2018|
Answer
Response from sjcsystems | Reviewed this property |
It takes around 47 minutes one way from Crawley to Chichester. Best for you to check on the National Rail website for exact times. The service is very frequent.
1
Vote
Room Tips
"Ask for a room that's on the opposite side to the railway line."
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"For longer stays, ask for a room overlooking the fountain."
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"rooms are all the same. However avoid the Atrium view rooms if you like looking at trees and nature vs the..."
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"Avoid 414 for station noise if light sleeper"
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