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Ibis London Gatwick Airport

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Ibis London Gatwick Airport
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1,945 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
Exeter, United Kingdom
Reviewed yesterday NEW

Booked this on the Accor "Happy Mondays" offer as we needed a hotel after a very long flight back into Gatwick rather than driving home the same night. Asked for a room away from the lifts during the check in process. Arrived and found a parking space upstairs. As others have said, car park extremely tight if you have a...

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Helpful?
Thank GaryH_UK
Curepipe
Reviewed 3 days ago NEW

The hotel is near to the airport with shuttle service to and from the hotel. The staff at reception was very helpful and check in was done very quickly. The room was equipped with a nice bathroom which was well kept. The room was equipped with basic amenities and WIFI. Overall a nice hotel.

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Helpful?
Thank BellaFG
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Sam White, General Manager

LONDON
Reviewed 4 days ago NEWvia mobile

The hotel is about 10mins from Terminal South by shuttle bus i8. Easy transfer. As always at Ibis, friendly reception staff, room clean and everything you need for an overnight stay. No complaints at all with accommodation. Decided to eat in the restaurant. Service to attend was slow, there were only two other tables occupied. I ordered Kentucky style chicken...

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Helpful?
Thank DAVID K
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager

Portsmouth, United Kingdom
Reviewed 4 days ago NEW

Check in was quick, as I had pre-registered, however I thought I should have been asked if I had a vehicle so I could register the number with the desk. The room was clean and comfortable, and up to the usual Ibis standard. My only concern was the step up into the bathroom, if you want to use the bathroom...

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Helpful?
Thank Andrew A
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager

Gibraltar
Reviewed 5 days ago NEW

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Helpful?
Thank calpe325
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

glenrothes
Reviewed 5 days ago NEW

I have stayed in Ibus hotels across Europe a few years ago as their beds were very comfortable and supportive and I have a back problem. I was shocked to find they have got new mattresses called 'sweet ' mattresses which are terrible So dissapointed Ibis was my favourite hotel until this as I was guaranteed a good nights sleep....

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Helpful?
Thank zhivagoGlenrothes
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

Sudbury, United Kingdom
Reviewed 1 week ago

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Helpful?
Thank SueM1950
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Exeter, United Kingdom
Reviewed 1 week ago

Stayed 9/11/16 great sleep quiet very clean good bar breakfast had continental due to 4am wake up stay all over Europe in ibises cheep great value stayed here twice staff friendly and happy to help back soon

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Helpful?
Thank loul97
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Sam White, General Manager

uKhahlamba-Drakensberg Park, South Africa
Reviewed 2 weeks ago

I stay at the ibis at Heathrow airport and Gatwick approximately 3 times a month. The staff are always lovely ( as they were on this particular stay) but one night of the 3 that I was there just last week I got no sleep. I can only describe the noise as a riot. Apparently a school trip. I called...

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Helpful?
Thank sarahlE7366PU
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

Jersey, United Kingdom
Reviewed 2 weeks ago

Excellent value for money hotel, 5 minutes from airport, clean, well-presented rooms, friendly staff, good food and selection of drinks, available throughout the day. I use this hotel 3 - 4 times a year and have been using it for over 10 years to date. Highly recommended!

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Helpful?
Thank M7007SWstevenb
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 

Additional Information about Ibis London Gatwick Airport

Address: London Road | County Oak, Crawley RH10 9GY, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: RM175 - RM373 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Reservation Options:
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Gatwick Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from lifts”
 of 5 bubbles GaryH_UK, 7 Dec 2016 | Read review
“Away from lifts”
 of 5 bubbles loul97, 25 Nov 2016 | Read review
“go somewhere else”
 of 5 bubbles roscoj777, 18 Nov 2016 | Read review
“Shuttle bus to and from airport means that catching the train towards London is quick and easy.”
 of 5 bubbles joank203, 26 Oct 2016 | Read review
“A room at the back if you plan to sleep”
 of 5 bubbles 297leannes, 5 Oct 2016 | Read review
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