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Crowne Plaza London-Gatwick Airport

2,179 reviews
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Traveller (361)
Room & Suite (416)
Dining (76)
Overview
  • Excellent30%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“club room”(267 reviews)
“gatwick airport”(198 reviews)
“steam room”(33 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,179)Write a Review
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Traveller rating
646
831
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87
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646
831
418
151
87
Show reviews that mention
All reviewsclub roomgatwick airportsteam roomaph parkingpurple parkingcar parkan upgradestandard roomnext morningstayed here for one nightbooked this hotelholiday extrasthe ground floorparking packagepre flightan overnight stayexcellent value
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1 - 5 of 2,133 reviews
Reviewed yesterday

This is a nice hotel. The staff were very happy, friendly and engage with their guests. The bar area and restaurant was nice but the service in the bar was quite poor and there were long delays when staff were nowhere to be seen. The...More

Thank Lee_Melbourn
Hotel's Favourite
Reviewed 2 November 2017 via mobile

My 2 year old daughter and I experienced the worst bad luck. Our flights were delayed, the buses had stopped running and the car hire had closed before we arrived. It was freezing cold and my little girl was exhausted. In desperation I reached out...More

2  Thank MrsKLewis
Response from Jenni F, Front Office Manager at Crowne Plaza London-Gatwick AirportResponded 4 November 2017

Dear Guest, We really appreciate you taking the time to leave such a wonderful review on your recent stay at the Crowne Plaza London Gatwick. Although not planned I am delighted that the staff went out of your way to assist in such a bad...More

Reviewed 4 days ago

I'm so glad I chose this hotel for Gatwick as a I had a morning flight from the South Terminal and got a very comfortable standard twin room (804) and the airport shuttle bus stops right outside. It isn't located right by the airport, you...More

Thank SophieCalifornia
Reviewed 5 days ago

We were waiting for our car to be ready from Easirent adjacent to the Crowne Plaza and were starving so going into the hotel was our only option. The bar is large and bright. The menu looked OK so we ordered - mushroom soup, chicken...More

Thank Wicklawalker
Reviewed 1 week ago

We had afternoon tea it was for a friend's baby shower it was absolutely lovely the food was great the staff were very attentive and nothing was too much trouble would highly recommend to anybody that was thinking for afternoon tea for a special occasionMore

Thank Trisha F
Response from CPLGWManagement, Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your afternoon tea visit at the Crowne Plaza London Gatwick. I am extremely pleased to learn of your satisfaction especially with the food served and attentions received. We do look forward to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$90 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$90 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (361)
Room & Suite (416)
Dining (76)
Pool & Beach (2)
Amenities (28)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Ratomo
27 January 2018|
AnswerShow all 3 answers
Response from Orange800 | Reviewed this property |
The shuttle was every half hour daytme when we were stayed there in October. It is a local airport bus service £3 pp each way stops at the side of the hotel in a covered area. Drops straight at terminals, takes about 10 - 15... More
0
Votes
Sara A
29 October 2017|
AnswerShow all 4 answers
Response from Kim P | Reviewed this property |
Yes I think they did
1
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12345611
Room Tips
"Ask for quiet room down end of corridor or pay a bit more for executive rooms as they're more spacious"
Read review
"Ask for a bigger room if you have suit cases"
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"Don't pay the premium for Club Lounge Access"
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"Certain 6th floor club rooms are very quiet but need to change between two elevators for access."
Read review
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