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Hilton Maidstone

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Hilton Maidstone
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1,339 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

On arrival we were met by smartly dressed polite reception staff. The room was large and clean, it needed a facelift but we were still happy. The pool and spa were lovely. We went for a bar snack in the evening, this was shocking. I had the pie which tasted like it was microwaved, my wife had the burger which...

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Helpful?
Thank AKATHEWOLF
Reviewed 2 days ago NEWvia mobile

Ok standard of room. Nothing special but everything you need and clean enough. Very very noisy at night!! Had people out in the corridors in the middle of the night and a toddler crying ALL night and then running up and down the corridors from 6am! Bar ok but not enough staff for time of year. Breakfast was good.

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Helpful?
Thank 46fitzroy
Margate, United Kingdom
Reviewed 4 days ago NEW

This hotels health suite is as it should be, really nice and warm temperature including the pool. Really comfy bed, nice big TV, very nice bathroom, good wifi connection. Definitely the best hotel in Maidstone.

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Helpful?
Thank katielamb83
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Katielamb83, Thank you for your review of the Hilton Maidstone. I was pleased that you had an enjoyable stay with us and were able to make good use of our health club facilities and found our beds comfortable. We look forward to welcoming you back in the future. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager

Shrewsbury, United Kingdom
Reviewed 6 days ago NEW

Whilst there were a couple of minor issues during the stay, overall the hotel was comfortable, dining was to a good standard and the staff were excellent. Road access was very good with plenty of on site secure parking. I would happily use again.

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Helpful?
Thank stephenhT3843GR
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear StephenhT38443GR, Thank you for your review of the Hilton Maidstone. I was pleased to read that you had an enjoyable stay with us and found our hotel comfortable and our staff excellent. I hope we will be welcoming you back in the future. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager

Reviewed 6 days ago NEWvia mobile

Hi, stayed here for 1 night arrived early & was able to get into our room which was great reception staff were lovely very helpful, room was ok, bed was comfy, service was slow in the bar, 3 members of staff said they would be with me in a minute got served 10 minutes later! The bar wasn't that busy...

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Helpful?
Thank Catherine D
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Catherine D, Thank you for taking the time to review the Hilton Maidstone. I was pleased to read that you had an enjoyable stay with us and found our staff lovely and the bed comfortable. Please be assured that this is not the usual standard of service that we give in the bar and I shall be speaking with...

London
Reviewed 1 week ago NEW

A very comfortable room, check in took some time due in number of rooms booked under the same name. But overall a good experience. Bar and breakfast staff very friendly and helpful. Very close to motorway.

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Helpful?
Thank kevinj86
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Kevinj86, Thank you for your review of the Hilton Maidstone. I am pleased you had an enjoyable stay with us and found our bar and breakfast staff friendly and helpful. I shall ensure that this is shared with them. We look forward to welcoming you back in the future. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager

South East England, United Kingdom
Reviewed 1 week ago

Stayed here on a Friday night as part of a birthday trip away. The staff were very friendly. We needed a fridge on arrival for medicines and they were so helpful. We asked when we checked in and recieved a fridge within being in the room for just five minutes and the man even apologised for being too long! The...

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Helpful?
Thank Joanne405
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Joanne405, Thank you for taking the time to review the Hilton Maidstone. I was pleased to read that you had an enjoyable stay with us and found our team friendly and our rooms a good size with everything that you would need. I am also pleased that you made good use of our pool and spa facilities. Thank you...

Broadstairs, United Kingdom
Reviewed 1 week ago

Seemed fairly cheap for a Hilton. Reviews seemed to indicate it was in a poor state and needed upgrading. Hotel public areas are nice, tidy, clean. looked after. Room 155 is a very good size, has all you would expect, maybe a bit more to be honest. Bathroom is adequate, showing signs of being a bit old and tired, but...

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Helpful?
Thank Anthony B
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Anthony B, Thank you for your review of the Hilton Maidstone. I was pleased to read that you had an enjoyable stay with us and found our team helpful and the breakfast good. I would like to assure you that we are in the process of updating our bathrooms. We have completed just over half of the rooms at...

Yorkshire, United Kingdom
Reviewed 1 week ago

The hotel was good and conveniently located, the staff were knowledgable, but the breakfast food - Oh Dear! So much to learn in offering really nice quality food. The food lets the hotel down.This is not the first time I have stayed at the hotel but some years ago, it was THE hotel in Maidstone, but sadly the standard of...

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Helpful?
Thank George S
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear George S, Thank you for your review of the Hilton Maidstone. I was pleased to read that your found our hotel good and our staff knowledgeable. I am sorry for the standard of food that you experienced at breakfast. This is not usual of our hotel and we pride ourselves in being able to give our guests a good...

Desborough, United Kingdom
Reviewed 1 week ago via mobile

We stayed for two nights. Staff were helpful and friendly. Rooms were clean and spacious. Breakfast was excellent. Costa Coffee in hotel. Pool and gym can be used by guests and towels would be supplied. Alcoholic drinks were very expensive.

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Helpful?
Thank Ann S
Jessica P, Personal Assistant to the General Manager at Hilton Maidstone, responded to this review

Dear Ann S, Thank your for your review of the Hilton Maidstone. I was pleased to read that you had an enjoyable stay with us and found our team helpful and friendly and our rooms clean and spacious. Our head office sets our bar prices but I shall ensure that your feedback is shared with them for future menus. Thank...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Maidstone hotel is within easy reach of the town centre and the M20 motorway. The hotel has a health club with indoor pool, treatment room and a sauna. Enjoy Seasons Restaurant and The Court Bar, or do business in the 8 meeting rooms. Nearby Kent attractions include Chatham Historic Dockyard, Historic Rochester, Leeds Castle and Kent Life.We have also been awarded Silver for Green Tourism. ... more   less 

Additional Information about Hilton Maidstone

Address: Bearsted Road | Weavering, Maidstone ME14 5AA, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: RM356 - RM702 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Maidstone 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Hilton Maidstone Hotel Maidstone
Hilton International Maidstone
Maidstone Hilton International
Hilton Maidstone Kent
Hotel Style:
#1 Green Hotel in Maidstone
#3 Luxury Hotel in Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Maidstone staff and other travellers.
11 questions
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Questions? Get answers from Hilton Maidstone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 155 away from main road and disabled facilities”
 of 5 bubbles 786AnthonyB, 28 Nov 2016 | Read review
“Rooms at the front of the hotel can suffer from noise from the main road.”
 of 5 bubbles MikeW3750, 13 Nov 2016 | Read review
“Use the Hilton App to choose your room in advance, Also book an inside room to the courtyard so away from passing traffic”
 of 5 bubbles Nigel_from_Perth, 5 Nov 2016 | Read review
“First floor quieter”
 of 5 bubbles Crisvar, 2 Nov 2016 | Read review
“I think all rooms are pretty equal - added benefits of robe / slippers etc in more 'upgrade' rooms but the one I stayed in was just fine”
 of 5 bubbles 327martinc, 21 Oct 2016 | Read review
5 of 5
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