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Premier Inn Maidstone (Leybourne) Hotel

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Premier Inn Maidstone (Leybourne) Hotel
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206 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 1 week ago via mobile

Worst hotel me and my family have stopped in. Wasn't told when we phoned to book that they didn't accept cash without id .told we needed two utility bills when we tryed to check in seriously who carries gas and electricity bills around with them . Guy on the desk wasn't helpful at all. Treeted us like we would do...

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Helpful?
Thank Shaun W
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hi Shaun Many thanks for taking the time to review our hotel. It's such a shame you and your family didn't enjoy your stay with us and were disappointed in the service you received. For security reasons, we do require photo ID when guests pay with cash so I'm really sorry if this information wasn't passed on to you at...

Yateley, United Kingdom
Reviewed 1 week ago

This hotel is just off the M20. We have stayed in it a couple of times. It is very clean and tidy. It was quite quiet. The wifi worked well and we enjoyed staying there as base to visit friends and relatives.

Review collected in partnership with premierinn.com
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Thank JackyD3
Dunchurch, United Kingdom
Reviewed 3 weeks ago via mobile

Good position for West Malling business area just off M20. Very much a Premier Inn standard offering with good facilities at a great price. Seamless check in and check out. Good parking on site. Some building works going on at the rear of building to extend it but that didn't bother me. Restaurant pub next door. Very convenient,

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Thank Roadstechno
Norwich, United Kingdom
Reviewed 16 January 2017

Really low cost for a start of week business trip. Being upgraded, hence the price, but usual brilliant bed and first class Premier Inn staff. Dinner service was perhaps confused but the food was fine nonetheless.

Review collected in partnership with premierinn.com
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Thank MikeJSaundersIFA
London, United Kingdom
Reviewed 28 December 2016

Excellent place to bed down for the night, clean and the beds are one of the best I've ever slept on. would recommend Premier Inn hotels every time. Breakfast was good but could do with more tea bagsI the roo .

Review collected in partnership with premierinn.com
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Thank Martin B
Maidstone, United Kingdom
Reviewed 28 December 2016

Rooms are quite adequate for overnight staying like business people. Could do with 2 armchairs when more than person staying. Could not control the heating, we had to turn it off completely and sleep with open window.

Review collected in partnership with premierinn.com
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Thank tiger30121950
Nottingham, United Kingdom
Reviewed 28 December 2016

Overall we had a good stay at the Leybourne Premier inn. It was a bit difficult to get to as there were road works on the island near to the hotel and if you didn't know which lane to get into it was a bit tricky. I'm sure it will be better when we come again.

Review collected in partnership with premierinn.com
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Thank GrandmaOE70
San Francisco
Reviewed 21 December 2016

Not really pleased at the reception area as receptionist did not even bother to smile when we arrived. Not very helplful as well. Asides from the staff beddings and towels looks very old and not appealingvto use

Review collected in partnership with premierinn.com
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Thank Doris R
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hello Doris Thanks for taking the time to share your review. I'm really sorry to hear that you felt the staff weren't friendly during your stay and that the bedding and towels weren't up to par. I have passed this on to the Management Team to look into and they'll implement any necessary actions and retraining to ensure our guests...

London, United Kingdom
Reviewed 20 December 2016

Had to book this Premier Inn last minute as our first Grandchild didn't fancy popping out to say hello yet. Same old Same old with a Premier Inn,great bed and enough space to be comfy but this one has a smashing Pub next door called the Wateringbury. Great food and good staff. A little drive out from Maidstone Town Centre...

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Thank Ray S
Munster, Germany
Reviewed 16 December 2016

Great location for access to the M20. The hotel layout is typical for a Premier Inn, but if you want a good nights sleep ask for an upstairs room - you can hear every noise through the ceiling above. The parking is good and the food from the nearby restaurant is 'spot on.'

Review collected in partnership with premierinn.com
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Thank alans40

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
A quiet spot in rural Leybourne, just one mile from the historic market town of West Malling ... more   less 

Additional Information about Premier Inn Maidstone (Leybourne) Hotel

Address: Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: RM305 - RM515 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Maidstone (Leybourne) Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Maidstone (Leybourne) Hotel Kent
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Questions & Answers

Questions? Get answers from Premier Inn Maidstone (Leybourne) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back would be quieter”
 of 5 bubbles rays928, 20 Dec 2016 | Read review
“Room 38 was good on the 1st floor away from the noise of the eatery next door.”
 of 5 bubbles GeraldS605, 27 Aug 2016 | Read review
“Avoid the restaurant.”
 of 5 bubbles 209tinau, 17 May 2016 | Read review
“Difficult to say, even number rooms are at the back so guess are quieter?”
 of 5 bubbles lesharkey, 25 Apr 2016 | Read review
“Ask for a room at the back as the restaurant next door uses the car park at the front.”
 of 5 bubbles RoseC555, 2 Sep 2015 | Read review
5 of 5