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Holiday Inn Express London - Dartford

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Holiday Inn Express London - Dartford
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545 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Leicester, United Kingdom
Reviewed 4 days ago NEW

I stayed at this hotel for 2 weeks on business. On my last few days, when asking simple questions, the general manager, Francois Mvelle, was very snappy and unhelpful. Not being concerned by this, i simply ignored it. When I called back to ask for an invoice to be sent across via email, he said yes it would be sent...

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Helpful?
Thank arranatwal
Ndole1, General Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Guest, Thank you for taking time to review the hotel regarding your recent stay. I have read your comments and appreciate your feedback. I will be happy if you can contact me personally. Kind regards Francois Mvelle

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

I stay in hotels every week and try and avoid holiday inn and Hilton as they always have some problem etc. This stay was the usual!!! It started with the post code which takes you through an estate, down a dead end to where u can see the back of the hotel but can't get actually to it. They are...

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Helpful?
Thank Jon K
Ndole1, Manager at Holiday Inn Express London - Dartford, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Dartford, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here on Saturday with the plan to go to a works party and then come back and stay in the room after. Booked the room for £87.99 for 2 people but we also had another friend with us just so they can get ready but they weren't staying. The staff then accused us of trying to have 3 people...

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Helpful?
Thank nath2794
Reviewed 1 week ago NEWvia mobile

I have been here before and wasnt too impressed with the rooms however they have had a refurb and although the rooms arent 5* they are still very nice! Layouts of the rooms are much better and little things like usb/plug points next to the bed is a plus point. The design is well thought out.. before you had to...

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Helpful?
Thank Angel B
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Room good but evening restaurant service terrible. Tills down, large queues, no access to certain drinks, staff member trying to check in guests, serve drinks and take food orders. Advised to pay for drink (sparkling water) at bar then go and get it from vending area.

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Helpful?
Thank B1257
Alexisor05, Manager at Holiday Inn Express London - Dartford, responded to this review

Hi B1257! Thank you for writing this feedback about your stay. I do apologise about the issues you faced during the service. Doesn't sounds like us. Unpredictable situations may occur, like this one with the tills down, and we are doing our best to solve the problems as soon as possible. I will follow up with all the staff and...

London, United Kingdom
Reviewed 1 week ago via mobile

As a motorway stop off hotel by the Dartford crossing I can't say I was expecting much but was very pleasantly surprised! Easy to find (if you can navigate the traffic) relatively easy check in. Not much in the way of public facilities (small bar area) but the rooms were brand new and very modern, very clean and very comfortable...

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Helpful?
Thank Ashley S
Alexisor05, Manager at Holiday Inn Express London - Dartford, responded to this review

Hi Ashley S! What a great feedback! Thank you for that. I am glad that you had a great time with us and that we could help you with your stay. We do have some walking distance places to see, and the rest are very close to the hotel even if you have to drive. Please check with the front...

Eastbourne, United Kingdom
Reviewed 2 weeks ago via mobile

Staff are lovely and friendly, room was fantastic clean and new, slept well on a very comfy bed! Breakfast was good lots of choice. Only negatives are the sign on road is too small and entrance hard to find, and the drinks/snacks are too expensive.

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Helpful?
Thank Dinerfan101
Adelaide F, Front Office Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Dinerfan101, Thank you so much for taking time to leave us your feedback. I am happy to know that you had a fantastic stay, enjoyed the comfort of our new rooms. Your comments to our staff are very much appreciated. We hope to welcome you back next time you're in the area. Regards, Adelaide Fernandes

Hereford, England, United Kingdom
Reviewed 2 weeks ago via mobile

We. He led out today after a three night stay in room 205..........Well not one bad word to say about this hotel!! Room was spotless, good storage ideas for the iron and board and hairdryer. Bed was so comfy we would have taken it home if we could.........view from our room was of the dartford bridge. Staff were so friendly...

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Helpful?
Thank Tracy B
Adelaide F, Front Office Manager at Holiday Inn Express London - Dartford, responded to this review

Dear Tracy B Thank you so much for your five stars review! It is wonderful to know that all you have to say of our hotel is good things. Our aim is to make every guest happy and you surely left happy. Our beds are really comfy although you can't take it home next time you came please do not...

Ipswich
Reviewed 2 weeks ago

Just stayed.one night following christmaa shopping at lakeside and bluewater. I have to say staff were very professional and friendly. Just two small things to be really picky. Shower could have been more powerful and restaurant facilities very poor. Limited choice on menu and expensive however we took the option of ordering takeaway in our room. Although tasty not our...

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Helpful?
Thank IpswichJudyF
Alexisor05, Manager at Holiday Inn Express London - Dartford, responded to this review

Hi IpswichJudyF! I appreciate your time in writing this great review. Thank you for staying with us when in visit in Dartford. I feel sorry if the shower or our restaurant didn't meet your needs, but we are improving. Please do let us welcome you again in the near future. Have a great weekend. Alexandra DGM

Reviewed 3 weeks ago via mobile

Stayed here twice, Highly recommend lovely hotel with friendly staff, would definitely stay here anytime. The hotel has Complimentary breakfast and free wifi which is always a winner for me. Hotel is located just off the Dartford Crossing and is east to access.

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Helpful?
Thank Carl L
Alexisor05, Manager at Holiday Inn Express London - Dartford, responded to this review

Hi Carl L! Wow! Thank you for this great recommendation. Looks like we are doing the right job here. Keep an eye on our new upgrades on breakfast which are going to come soon. Please do come to see us again in the near future. Have a great day Alexandra DGM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express London - Dartford. Our Dartford Bridge hotel M25 Junction 1A combines a great location, modern facilities & value for money. Each room has air conditioning, free WiFi, en-suite shower & tea and coffee facilities, ensuring that you have all the facilities you need. Our family rooms accommodate up to 2 adults & 2 children, we also offer twin & accessible rooms. Some rooms also offer panoramic views of the impressive Queen Elizabeth II Bridge. We also include free continental and hot breakfast in all of our rates. With excellent transport links Holiday Inn Express Dartford Bridge is the convenient choice for accommodation in Kent. You'll find us adjacent to Jct 1A of the London Orbital, just 10 minutes drive from Bluewater Shopping Centre, with easy access to motorway network. We also offer free parking for over 130 cars. We want your stay at the Holiday Inn Express Dartford to be comfortable so we offer facilities including evening meals & drinks at the bar, 24-hour vending facilities for snacks, free WiFi in the lounge & contemporary conference rooms for up to 35 delegates. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express London - Dartford

Address: University Way | Dartford Bridge, Dartford DA1 5PA, England
Region: United Kingdom > England > Kent > Dartford
Price Range: RM257 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London - Dartford 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Dartford
Dartford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London - Dartford staff and other travellers.
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Questions? Get answers from Holiday Inn Express London - Dartford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently away from the bridge is quieter, less traffic noise.”
 of 5 bubbles X1646MZroberts, 16 Nov 2016 | Read review
“Ask for a room at the back of the hotel and away from the reception area as you get noise from the main air conditioning fans outside.”
 of 5 bubbles Tallbear55, 7 Nov 2016 | Read review
“I asked for a quiet room & was allocated next to the lift.”
 of 5 bubbles AlanB74, 7 Nov 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles ivanb430, 7 Nov 2016 | Read review
“don't book simple”
 of 5 bubbles wessley2016, 28 Oct 2016 | Read review
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