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Rowhill Grange Hotel & Utopia Spa

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Rowhill Grange Hotel & Utopia Spa
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1,484 Reviews from our TripAdvisor Community

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Showing 1,477: English reviews
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Reviewed 2 days ago NEW

The experience at Rowhill Grange is always a pleasure as it's pure indulgence with lots of pampering and the standard is reflected in the price as being at a high level. The only reason this didn't get an excellent i because the pools on today's visit weren't as warm as they normally and this is not relaxing.

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Helpful?
Thank Alison O
surrey, uk
Reviewed 2 days ago NEWvia mobile

Start to finish was a great experience! Attentive staff, polite, friendly and greeted with a smile. I had booked afternoon tea for x4 of us, we were shown into a lovely light room, service was good and the tea , cakes etc all came out quickly. Beautifully decorated cakes,scones and finger sandwiches. My only criticism was there were not enough...

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Helpful?
Thank northfieldSurrey_Uk
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments following your recent visit at Rowhill Grange and Utopia Spa. I was pleased to read you had a great afternoon tea experience and found the staff to be very caring and attentive. We look forward to welcoming you back again. Kind Regards, Iulian Matei Guest Relation Manager

Broadstairs, United Kingdom
Reviewed 3 days ago NEW

This has to be the most outstanding hotel in Kent. The scenery of woodlands and flowers is breath taking. Our overnight stay was truly wonderful, the occasion was for my friends 60th birthday. Our room was Delilah which was really lovely and cosy, the view from the window over looked nice greenery. We had an amazing experience in the spa,...

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Helpful?
Thank Lisa Anne S
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at Rowhill Grange Hotel & Utopia Spa. I was delighted to read that you had a wonderful time at the hotel celebrating such a special occasion. I am pleased you enjoyed your meals, massage and found the service provided by the staff...

Greater London, United Kingdom
Reviewed 3 days ago NEW

Probably one of the best spa's I have been too! The décor was lovely and breath taking! The atmosphere and the staff were superb! Very accommodating! The Lunch was okay, nothing special. It is small portions and light food which is good. the massages were super! Overall, I would definitely recommend this place, it was worth the journey and money!...

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Thank samira u
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for sharing your experience with us and the TripAdvisor community. I was delighted to read you had enjoyed your spa break and that you were impressed by our roman baths theme. We always strive for the best possible experience for our guests and it is always great to hear that we are achieving this with some...

London, United Kingdom
Reviewed 5 days ago NEW

This was my first time at Rowhill Grange Utopia Spa but I have been twice to Alexander House Spa before. I did not know what to expect given that some negative reviews have been posted on tripadvisor recently so was not expecting as much as I did for Alexander House. Hopefully this review will help to set the record straight....

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1Thank christie79
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for sharing your experience with other travelers following your recent spa day at Rowhill Grange Hotel and Utopia Spa. I was pleased to read you had a very pleasant spa break. I am glad you enjoyed you Spa treatments and your lunch experience in the RG'S Restaurant. We look forward to welcoming you back. Kind Regards,...

Reviewed 1 week ago NEWvia mobile

Today was my second visit to rowhill grange and it did not disappoint! I went with my mum for a spa day with lunch included. We arrived at approx 10 (but you could arrive anytime from 9 onwards/ spa day is 9-3) we were greeted, sat down and shown to the coffee area where they had an array of teas,...

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Helpful?
Thank Thomas V
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, We are very thankful for your feedback regarding your recent experience at Rowhill Grange and delighted to hear you enjoyed your spa day . All feedback is helpful for us to develop our skills to provide the best guest experience possible. I will be sure to pass on your lovely comments to all the staff members as I...

Horsham, United Kingdom
Reviewed 1 week ago

Booked the celebration spa package to celebrate my 5th wedding anniversary. We checked in quickly with friendly staff and were shown around and taken to our room. We stayed in Geranium room and it was a lovely, clean, spacious room. The bed was probably the most comfortable bed we've ever slept on and the bath was a nice size. The...

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Helpful?
Thank Foody2703
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for sharing your feedback with the TripAdvisor community. I am delighted to hear that enjoyed your stay and that you got the chance to experience the full range of services that we provide at Rowhill Grange. It is very important to us that all the guests receive a high level a service, especially when they decide...

London, United Kingdom
Reviewed 1 week ago

Terrible best describes our overnight stay at this hotel. Our hopes of a good night's sleep, let alone romantic evening, were ruined by the two women in the room next door who kept us up all night with their loud voices , singing and raucous behaviour. We had to contact Reception on two occasions and their behaviour was so bad...

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Helpful?
Thank millersinpottersbar
James P, General Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear millersinpottersbar, Thank you for your review. I'm sorry you are unhappy with our efforts to resolve your complaint. Both my colleagues John and Marina took your feedback seriously and spent significant time trying to resolve the issues raised in your feedback. Indeed, both of them offered significant gestures of goodwill. It's untrue to suggest we begrudgingly offered to refund...

Wickford, United Kingdom
Reviewed 1 week ago

We married at Rowhill Grange in 2011 & it was an unforgettable experience & could not fault it, we returned for an overnight spa break as a treat & again the personal service we received was perfect, a note must have been made when we booked this that we had married here & at book in & dinner that night...

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Helpful?
Thank Helen S
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for sharing you feedback with us. I am happy to hear that your wedding day was perfect and you left from Rowhill Grange with such wonderful memories and unforgettable experiences. I am pleased that six years later we are still managing to deliver the same level of service and that we are finding new ways to...

Reviewed 2 weeks ago

With the rooms being named after flowers ours being part of the daffodil family we knew was off to a blooming Spa Experience. The rooms were spacious and modern with full length mirrors, as a selfie queen this added touch made my stay fantabulous as I captured a selfie or two! We wasted no time and explored the Roman themed...

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Helpful?
1Thank What2 L
James P, Guest Relations Manager at Rowhill Grange Hotel & Utopia Spa, responded to this review

Dear Guest, Thank you for sharing your recent experience with us. I am thrilled to read your lovely feedback! It is very important to us that all our guests experience a high level of service and they leave Rowhill Grange felling relaxed and spoiled. I am happy that you enjoyed your stay and that you were able to unwind and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Rowhill Grange Hotel & Utopia Spa

Address: Top Dartford Road, Dartford DA2 7QH, England
Region: United Kingdom > England > Kent > Dartford
Price Range: RM593 - RM1,850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rowhill Grange Hotel & Utopia Spa 4*
Number of rooms: 38
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Also Known As:
Rowhill Grange Hotel And Utopia Spa
Rowhill Grange Hotel & Utopia Dartford
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Questions & Answers

Here's what travellers have asked, with answers from Rowhill Grange Hotel & Utopia Spa staff and other travellers.
11 questions
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8 months ago
Essex, United Kingdom
England, United Kingdom

See all questions (11)

Questions? Get answers from Rowhill Grange Hotel & Utopia Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury king is great!”
 of 5 bubbles 593grants, 17 Feb 2017 | Read review
“Dont stay here”
 of 5 bubbles rosiedsx, 16 Feb 2017 | Read review
“wedding is still to be staged”
 of 5 bubbles pats957, 2 Feb 2017 | Read review
“Bring your swimming costume”
 of 5 bubbles JonathanCopping, 4 Jan 2017 | Read review
“Did not use hotel”
 of 5 bubbles joyandjohndavis, 23 Dec 2016 | Read review
5 of 5