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Mercure London Watford Hotel

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Mercure London Watford Hotel
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881 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure London Watford Hotel
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Showing 849: English reviews
Plymouth, United Kingdom
Reviewed 3 weeks ago

Unfortunately, my stay with my husband at your hotel last night wasn't the best, due the service and rudeness of a member of the team. Plus I guess my expectation from an email received did not match. This stay was booked for my husband's birthday. We'd gone to Harry Potter in the day and spent the night with you as...

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Helpful?
Thank Longy269
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Longy269, Thank you for taking the time to review your recent stay. I would like to extend my sincere apologies for the inconveniences you experienced during your stay and the way these matters were handled. If you would like to provide any further feedback or discuss your stay further, please feel free to contact us on 056op@jupiterhotels.co.uk. We hope...

Leeds
Reviewed 3 weeks ago via mobile

We went to stay at the Mecure overnight on a trip to olympia. On entering the room there was a very strong smell of smoke and the light wasn't working , there was a chamber maid down the hall so we went to speak to her about it but unfortunatly she didn't speak english. We went down to reception to...

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Helpful?
1Thank SarahC1810
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear SarahC1810, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 3 weeks ago via mobile

I visited the hotel on the 16th. It was great, me and my partner enjoyed a relaxing break. We had the opportunity to visit the Harry Potter studios for our anniversary. What really made us return to this hotel was the high level of hospitality of the staff and the warm welcome we receive every time. Will return again for...

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Helpful?
Thank Andra R
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Andra R, Thank you for your outstanding review following your recent stay at our Hotel. Positive recognition & recommendation is always greatly appreciated by the entire team here, and I look forward to passing on your kind words to them. We strive to continually improve and provide an exceptional standard throughout to every guest. We hope to have the...

Reviewed 3 weeks ago via mobile

Reception staff extremely helpful and friendly. room excellent standard, breakfast lovely. will definetily return in the future. free wifi works well very helpful for a business traveler. all in all i eould recommend the hotel and i would stay there again myself

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Helpful?
Thank I M
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear I M, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 3 weeks ago via mobile

Visited hotel recently for a business meeting. Great hotel - I had a very good stay, clean room, soft beds, staff very helpful and polite. Would throughly recommend this hotel for a long term stay.!!!

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Helpful?
Thank Patrickkeresztesi
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Patrickkeresztesi, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago via mobile

Booked 2 twin rooms with Superbreak for a pre Christmas visit to Harry Potter Studio tours. On check in the incorrect rooms had been allocated. Reception handled situation really well and fixed the issue excellently. However during our 2 night stay the room keys were deactivated a number of times due to the initial issue with the booking and resulted...

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Helpful?
1Thank Karen M
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Karen M, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, England, United Kingdom
Reviewed 4 weeks ago

Had our Staff Christmas Party at this hotel recently and i would say the meal was the worst meal i have ever had. There were 3 other parties also holding their event their and in total, around 150 people were being served at the same time. The starter consisted of 4 lumps of goats cheese, soggy diced pear and a...

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Helpful?
Thank Thomas P
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Thomas P, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Hatfield, United Kingdom
Reviewed 4 weeks ago

I had my Christmas party for the 2nd year at the mecure and had such a brilliant night. Food was good but the atmosphere was brilliant! Great night and great music. I booked a room with breakfast and it was a comfortable stay. I used the facilities before hand which was great bonus! Steam room, swim and gym! The room...

Review collected in partnership with Mercure Hotels
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Helpful?
1Thank Paul W
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Paul W, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. I am trilled to know that you and your work colleagues enjoyed our hospitality and it was a great night for everyone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure...

Southampton, United Kingdom
Reviewed 4 weeks ago

Following arrival, had to change rooms on account of s toilet not flushing and no fan in bathroom. Having booked a twin room, alternative room was to a double! Fan in the bathroom of the new room didn't work either! Breakfast tea and coffee was only available from a machine! Altogether not a particularly pleasant experience for my Wife and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank scd1944
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear scd1944, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Kettering, United Kingdom
Reviewed 4 weeks ago

I was given a warm welcome by the reception staff. The room was ideal for my purpose any questions I had only to pick up the phone and help was there. The night was very quiet and I slept well . I awoke the next morning and enjoyed a buffet breakfast. Checkout was efficient and professional and very fast. My...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Joy J
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Jacko3469, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within easy reach of Watford, M1, M25 and A1M motorway, Mercure London Watford Hotel is an ideal choose for both business and leisure travel. Central Watford can be reached in less then 10 minutes, where you are able to take the train or tube to central London from Watford Junction Station. The Hotel offer 218 modern style bedrooms, all with flat screen satellite TV with on-demand movies and complimentary standard WiFi. All rooms have a work desk, tea/coffee facilities, direct deal telephone and 24 hour Room Service. The Brasserie restaurant and bar is decorated with classical artwork, and serves a varied European menu. Relax and enjoy beverages and light snacks on the heated garden terrace, or in the vibrant bar. Mercure London Watford has a Feel Good Health Club, with a swimming pool and fully equipped gym. Guests can relax in the sauna, spa bath or steam room, and massage treatments are also available. Looking to explore the local area; Bushey, Borehamwood, Elstree, Wembley and St Albans and all within easy reach of the hotel. ... more   less 

Additional Information about Mercure London Watford Hotel

Address: Tylers Way, Watford WD25 8JH, England
Region: United Kingdom > England > Hertfordshire > Watford
Price Range: RM296 - RM609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Mercure London Watford Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Watford
Watford Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Watford Hotel staff and other travellers.
6 questions
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11 months ago

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Questions? Get answers from Mercure London Watford Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are large and have all the facilities.”
 of 5 bubbles rakulansivauk, 5 Jan 2017 | Read review
“Wait for the shower to heat up! It takes awhile!”
 of 5 bubbles K9040FJpaulw, 20 Dec 2016 | Read review
“rooms are very spacious , nice and quite !!”
 of 5 bubbles sammy7686, 19 Dec 2016 | Read review
“Ground floor wings are quieter.”
 of 5 bubbles costinp967, 13 Dec 2016 | Read review
“The rooms 3000 onwards are quieter but a long way from reception but, very close to the excellent Health Club.”
 of 5 bubbles B5332PVpeterd, 23 Nov 2016 | Read review
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