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Empty cake stands on the table when we arrived. 5 rather sad looking scones dumped on the table followed by long gap before we eventually had to ask where the sandwiches and cakes had got to. Sandwiches tasted damp and had clearly been kept in...More
The Puckrup Hall hotel is less than half a mile off the M5 and the M50 and about Two miles from Tewksbury.We have stayed here on a number of occasions and all for around £100 a night dinner ,bed and breakfast.The hotel as its own...More
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded 9 January 2018
Thanks for giving us a great 5* review of your recent stay here.
Your comments are very much appreciated and I will certainly pass on your feedback to Head Chef as I know he will be over the moon to read that you...More
Stayed at hotel on Wed 18th April. I was attending a 2 day corporate conference. Woke up to no power and no water. Is it even legal for a hotel to operate with no back-up power supply or pump (when the power was eventually reconnected...More
Room temperature for Check in = 18 C (16.04) after 2 days 20 C
First Day - Dry Sauna disabled
Second day - jacuzzi disabled for 2 days
all days stinky steam sauna
last day (19.04) no power no water in the rooms- for sure...More
Thank Grzegorz G
Response from Tim B, General Manager at Hilton Puckrup Hall, TewkesburyResponded today
Dear Grzegorz G
Thank you for your review of your recent stay here at Hilton Puckrup Hall on this website.
I am sorry to hear of your disappointing experience with regards the room temperature and leisure facilities. The issue with regards the water and electricity,...More
Just returned from our 10 year wedding anniversary, 1 night and 2 games of golf.
Weather was great, hotel was great and Golf great
Staff were lovely, upgraded us as a treat and treated us to 2 free drinks as an anniversary gift