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Crowne Plaza Solihull

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Crowne Plaza Solihull
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591 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Reviewed 11 December 2015 via mobile

Christmas Party, food, dreadful food, mush more suitable for a baby conspiring as vegetables and decomposing sprouts that taste like they have been cooked for months, room is like a 60,s disaster movie and the bread roll broke my partners tooth, first two bottles of wine were rejected as they tasted corked which is amazing considering they were a screw...

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Helpful?
1Thank adam K
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Dear Adam K, thank you for letting us know about your recent visit to the hotel. We have delivered over 1000 Christmas meals so far this year with some very positive feedback, I am sorry on this occasion that your experience wasn't as positive. We will use your feedback to make improvements to the Christmas offering moving forward. I look...

Birmingham, United Kingdom
Reviewed 10 December 2015

My husband has been attending a training seminar today 10/12/15 had his wallet taken at lunchtime from his zipped up pocket in his coat in a locked up room. So either a magician was in the place or a member of staff helped themselves.

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5Thank Smileysteph49
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for posting your review, the police have been informed regarding your allegation and no member of the hotel team is under suspicion. A member of the public has been identified on CCTV as a suspect for your allegations. We do advise all conference's to lock their door as the leave the room unattended, this was not adhered to...

Kingston-upon-Hull, United Kingdom
Reviewed 6 December 2015

We have just returned from a 3 night stay at this hotel and we had a wonderful time - We stay here regularly when we are visiting relatives in the area and we are never disappointed. It is in a fantastic location with the Touchwood Centre right across the road which is great for shopping and eating out. The hotel...

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Helpful?
Thank John S
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear John S, Thank you for taking the time and write your review. I glad to see you have enjoyed your stay. I personally will pass your feedback to the Breakfast team. We looking forward to see you again. Kind Regards, Geza Petrucsik Operations Manager

cornwall
Reviewed 28 November 2015

I gave this hotel a second chance after a terrible weekend where I was kept up with little sleep by weddings going onto the very early hours and there being little sound insolation between the function room and bedrooms. First off Kirsty ( reservations) was fantastic in choosing a good room. Also because it was a standard weekday none of...

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Helpful?
1Thank morganCornwall
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear morganCornwall, Thanks you for taking the time and write your feedback on TripAdvisor. I`m glad to see you enjoyed your stay with us. Also it`s good to see it was worth to give us a second chance. We looking forward to welcoming you in our Hotel soon. Kind Regards, Geza Petrucsik Operations Manager

UK
Reviewed 22 November 2015

A modern functional hotel.The location is excellent for the shopping center opposite. There is free wi-fi and subtitles on the TV. The downside is having to pay for parking even in a disabled bay and the lighting in the room was not well thought out. The easy chair was in a position to see the TV, but the reading light...

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Helpful?
1Thank Janet349
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear Janet349, Thank you for taking the time and write this review regards your stay. We do apologise for any inconvenience you experienced during your stay. I delighted to inform you we planning to do a refurbishment in our rooms which include the lightings as well. We looking forward to see you again. Kind Regards, Geza Petrucsik - Operations Manager

Preston UK
Reviewed 16 November 2015

Stayed here for one night whilst working in Solihull. Situated right across the road from the Cineworld complex and shopping centre, the hotel gives easy access to shops bars and restaurants. I arrived in Solihull just before lunchtime and I chanced my arm to see if a room was ready. The receptionist was very helpful and asked me to wait...

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Helpful?
1Thank Ajb1207
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear Ajb1207, Thank you for taking the time and write a review from our Hotel. I glad to see you have enjoyed your stay with us. I do apologise for the inconvenience with the Wi-Fi, I have reported it for the company who maintain our system. We looking forward to see you again. Kind Regards, Geza Petrucsik Operations Manager

Birchington, United Kingdom
Reviewed 10 November 2015

It was the first time I visited the hotel since its full 'revamp'. The reception is bright and welcoming with a modern feel. I have to say though that I miss the old open fire. We stayed in an Executive room which was excellent. The room led out onto a patio with table and chairs which I thought was a...

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Helpful?
Thank Hilary37
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear Hilary37, Thank you taking the time and write a review in Tripadvisor. I glad to see you enjoyed your stay and you like what we have created in the ground floor.I will pass your comment for the Kitchen team regards the food and also for Isabel. We looking forward to see you soon in our Hotel. Kind Regards, Geza...

Marlow, United Kingdom
Reviewed 10 November 2015

We recently stayed overnight as we were visiting the area for a wedding. The hotel is in a great location, opposite the shopping centre which leads to the town centre. On entering the hotel we were very impressed with the new reception, lounge and bar area but our room was very disappointing. It looked very old and tired and we...

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Helpful?
Thank EnglishLady
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear EnglishLady , Thank you for taking the time for giving us your feedback throw Trip advisor. I glad to read you like what we have created in our Reception and Bar area. And I do apologise that you did not liked our rooms, but I glad to inform you that our refurbishment program will continue with the room in...

Norfolk, United Kingdom
Reviewed 1 November 2015 via mobile

Excellent modern clean hotel opposite a great shopping centre & lots of choice of restaurants. Enter in to see a modern panoramic fire in the wall. Stayed in a suite with terrace balcony, everything about this hotel is excellent. Bed comfy, tv signal good, everything works.

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Helpful?
Thank Helen G
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear Helen G, thanks you for taking the time and write about us on TripAdvisor. I`m glad to see you enjoyed your stay and we looking forward to see you again. Kind Regards, Geza Petrucsik - Operations Manager

Reviewed 26 October 2015 via mobile

Stopped here on sat 24th, found our room to be very comfortable, due to an oversight on our part we hadn't realised we had not booked the same type of room as we had before( daughter wanted to sleep on a sofa bed double rather than a single lol) we spoke to Sarah on front desk and she moved us...

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Helpful?
Thank Lgffyjhfjvgjv
Geza P, Manager at Crowne Plaza Solihull, responded to this review

Dear Lgffyjhfjvgjv, Thanks you for your feedback, we much appreciate that you take the time and give us this brilliant 5 star feedback. I will pass it over for Sarah. We looking forward to see you again in our Hotel soon. Kind Regards, Geza Petrucsik - Operations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: RM343 - RM974 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#5 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
7 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
5 of 5