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Holiday Inn Lancaster

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Holiday Inn Lancaster
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983 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Sittingbourne, England, United Kingdom
Reviewed 17 July 2015

A friendly welcome from the receptionist, who even booked a taxi there and then for the next morning, advising us what time we would need to leave due to the road works. Our room was large and comfortable, with everything we needed. In view of ongoing roadworks on the A6 we opted not to go out for the evening but...

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Helpful?
1Thank Pat W
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear PatW958 Thank you so much for choosing our hotel to stay and we greatly appreciate your comments. We work really hard as a team to make our guests comfortable and happy while they are staying with us, so it means a lot that you appreciated our efforts and that you let us know. Thank you again and we hope...

Bath, United Kingdom
Reviewed 16 July 2015

We stayed this week and were surprised at how far away from the city the hotel really was. However, it was comfortable and the staff fairly friendly. Drinks in the bar were incredibly expensive, but as the hotel is so far out of town, right by the M6, they have a captive audience.

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Thank g s
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear g s I am sorry you were disappointed with the hotel's location. Although, as you state, the hotel is not located in the city centre, it is only a short drive or taxi ride into town. Many of our guests prefer to leave their cars in our complimentary car park and use the regular, daily bus service - the...

London, United Kingdom
Reviewed 15 July 2015

We stopped here on our way back to London from the Lake District. The hotel has a health centre and spa, an nice big restaurant and bar. The food was nice also. The only problem was that the M6 junction 34 sliproad was closed so we had to do a big detour. Otherwise it was very good and it has...

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Helpful?
Thank Jazzy1995
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Jazzy1995 It sounds like you really enjoyed your stay at our hotel, so thank you for sharing your experience. I hope you had a safe journey back to London. Sincerely Francis Hindle General Manager

Hertfordshire, United Kingdom
Reviewed 14 July 2015 via mobile

Food was good, we had dinner and breakfast and it was good value. The staff are all nice but overall there is a lack of attention to detail. The bed was hard and I have a bad back so not good. My husband and son used the pool and thought it was very good. Great location quiet and next to...

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Thank Sharn T
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sharn T I note your comment about attention to detail, but as you haven't mentioned anything specific I am not able to respond. However, it would appear from the rest of your feedback that you enjoyed all other aspects of your stay so I thank you for sparing some time to share your experience and hope we shall have...

Reviewed 13 July 2015 via mobile

We were pleasantly surprised to find our room was larger than we expected. We had a twin. The beds were pushed together but that was fine for us. There was a coffee table and seating. The room was clean and comfortable. The hotel was completely full. Despite this our room was very quiet. Only problem was someone had messed with...

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Helpful?
Thank Julia W
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Julia W Thank you for posting a review on Trip Advisor and, once again, please accept our apologies for the loose shower head. As you know, when we checked the shower head after you reported it to us it appeared it had been unscrewed and then dislodged when the shower was turned on. There did not appear to be...

Wolves
Reviewed 12 July 2015

Nice enough hotel situated just off the M6,so close enough to town for dinner and 30 minutes drive to the lakes... Reasonable bar,but better value available across the road....... Clean rooms and bathroom,5 minutes to Lancaster...............

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Thank WolvesFordy
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear WolvesFordy I do appreciate your feedback about your stay at our hotel and I am very happy to see you liked the hotel and its location. Should you be in this area again, please do come and stay with us; we will look forward to welcoming you back. Sincerely Francis Hindle General Manager

Reviewed 10 July 2015

Clean large room facing front of hotel with windows that can open for fresh air. Good full buffet breakfast including bacon , eggs sunny side , cereal , yogurt , and rotary toaster with white and brown bread. Nice bar with beer on tap and lounge area . our room was 246. River at rear of hotel for a walk.

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Thank Bradley J
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Bradley J We do offer a wide range of breakfast items including cooked items at our full English buffet or a lighter option of cereals, fresh fruit, yoghurt, juices, and pastries, so I'm delighted to hear you enjoyed your breakfast. Thank you for taking the time to post a review; we really appreciate the feedback. Sincerely Francis Hindle General...

Folkestone, United Kingdom
Reviewed 9 July 2015

Stayed at this hotel on Saturday 27 June 2015. This was the hotel Shearings used as overnight accommodation for our trip to Gairloch. There was initially a mix up over the illegibility of the room number written on the door key card,but was sorted out promptly. We had room 254,twin bedded,comfortably furnished,excellent bathroom facilities overlooking the front of the hotel,and...

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Thank petercR409AW
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear petercR409AW Thanks for letting us know about your night here and I'm so glad you enjoyed your stay. I hope we shall have the pleasure of welcoming you back again. Sincerely Francis Hindle General Manager

London, United Kingdom
Reviewed 8 July 2015

We stayed here whilst visiting southern Lakeland for the weekend. There is plenty of free parking and the location is just a couple of minutes from the M6. Staff were friendly and efficient. Our room was comfortable and clean - we got a good night's sleep. Décor and furniture were a bit dated - looked like from the 1980s. Breakfast...

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Helpful?
3Thank Hopeful-Guest
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Hopeful-Guest I was disappointed to read your comments about your breakfast, particularly since this is contrary to the normally positive feedback we receive. However, I will share your feedback with the Head Chef who I am sure will be sorry it did not meet your expectations. On a more positive note, I am delighted you enjoyed a good night's...

Andover, United Kingdom
Reviewed 8 July 2015

Holiday Inn Lancaster has been my preferred workplace accn (since Feb 15 on Mon-Thu nights) The major benefit of staying here is the IHG Rewards Club, I have accumulated an extensive number of points which has afforded me the luxury of free nights stays in the plusher Intercontinental/Crowne Plaza Hotels. This hotel is extremely busy as the foreign tour buses...

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Helpful?
Thank Jon P
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Jon P Thank you for leaving such detailed, constructive feedback about our hotel. I am sure your remarks will be very useful to others. I am delighted to hear you consider us your home from home and we look forward to continuing to provide you with excellent service and facilities. Sincerely Francis Hindle General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: RM359 - RM622 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
Holiday Inn Lancaster Lancashire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
7 questions
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Durham, United Kingdom
4 months ago

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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views overlook the river”
PrincesMargaret, 22 Apr 2017 | Read review
“Ask for a room facing the river.”
Duststorm, 9 Apr 2017 | Read review
“Chose an executive room, much nicer and facing the river not the road.”
celand23, 15 Mar 2017 | Read review
“Choose twin or river-side room”
NickB720, 14 Mar 2017 | Read review
“Upper floor facing the river on the south end of the hotel Nice view of river and quieter”
dorothy25443, 13 Mar 2017 | Read review
5 of 5