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Holiday Inn Lancaster

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Holiday Inn Lancaster
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970 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Kirkcaldy, United Kingdom
Reviewed 4 April 2015

We use this hotel quite often to break the journey between Scotland and england. It is well located, free parking, good food and service and reasonably priced. Rooms and public places badly in need of an update. Looks like a relic from the 1980's

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Helpful?
Thank Alan T
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Alan T Thank you for sparing the time to rate and review your stay - we greatly appreciate the feedback. Sincerely Francis Hindle General Manager

Scotland
Reviewed 28 March 2015

Overnight stay on a Saturday,on a DBB package.Room large clean and comfortable.Food and service very good.Leisure facilities excellent. Close to motorway and excellent stopover and would happily stay again

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Thank ticketybooScotland
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear ticketybooScotland Thank you for your lovely review and I am delighted you say you'd choose to stay with us again. I hope it won't be too long, therefore, before we have the pleasure of welcoming you back. Sincerely Francis Hindle General Manager

Edinburgh, United Kingdom
Reviewed 27 March 2015

On the positive side, the staff were really nice. From arrival to departure, all really pleasant. The hotel itself is situated next to the M6 motorway, so, although that leads to a little bit of noise, of course, it's actually very easy to find for the overnight stopper. Right next to a river too, which is nice to look out...

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Helpful?
Thank LordKM
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear LordKM This is not the experience we wanted you to have and I will be looking into the issues raised. In the meantime, please do accept my sincerest apologies for the inconvenience and disappointment. I hope you could give us another chance where I am sure you can experience a better stay. Sincerely Francis Hindle General Manager

Stoke-on-Trent, United Kingdom
Reviewed 26 March 2015

Had a lovely stay at Holiday Inn Lancaster. We went as a family. 4 adults 5 children and 4 dogs. The hotel was very comfortable and our room overlooked the river. We didn't eat there but found a couple of good pubs on the canal that did food. The staff at Holiday Inn were very pleasant and helpful and we...

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Helpful?
Thank Susan E
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Susan E Thank you so much for your review of our hotel. I am pleased to hear you and your family (and, of course, your dogs!) enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Francis Hindle General Manager

Edinburgh, Scotland, United Kingdom
Reviewed 24 March 2015

I stayed at the Holiday Inn for one Saturday night in early March and once again it was very good. The hotel is conveniently located just off the M6 and approximately five minutes drive from the town centre. A large car park is available and parking is free if your staying at the hotel. Check-in was completed quickly and as...

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Helpful?
Thank Chris M
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Chris M Thank you for posting such a detailed review and I am delighted you have enjoyed another great stay at Holiday Inn Lancaster. We aim to make our guests' stays as comfortable and relaxing as possible and I can see from your feedback that we have achieved this. Next time you're in the area, I hope we have...

Thornbury, United Kingdom
Reviewed 23 March 2015

I use this hotel quite a lot for business travel. It is just off the M6 in a really convenient location for Lancaster, Heysham ferries, the Yorkshire dales and at the edge of the Lakes. It is also very close to the Forest of Bowland which is a great spot for all sorts of activities and I use the forest...

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1Thank nixonland
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear nixonland Thank you for posting a review. It sounds like you really make the most of the hotel's great location when you stay with us and I hope it won't be too long before we have the pleasure of welcoming you back again. Sincerely Francis Hindle General Manage

Horsham, England
Reviewed 15 March 2015

i have stayed here twice in the last month, first time there were 4 of us on business and we ate at the hotel, everyone enjoyed their meals both at dinner and breakfast and the rooms were great. My second visit was on my own and even better, free wifi (as I am a member of the Holiday Inn club)...

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Helpful?
Thank nmcclu315
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear nmcclu315 Thank you so much for your review of our hotel and for recommending us to your colleagues. We appreciate your loyalty as an IHG® Rewards Club member. A positive guest experience is something our staff takes great pride in, so we value your feedback. I am pleased to hear you have enjoyed both your recent stays with us...

Ellesmere Port, United Kingdom
Reviewed 15 March 2015

Had a big family gathering my sons birthday (who is now at Lancaster Uni) and the Holiday Inn was a great location and good value for money. Excellent parking, good sized rooms, kids loved pool and reasonable choice for breakfast. We ate at a restaurant in the centre of Lancaster so cannot comment on the hotels food. Reception and bar...

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Helpful?
Thank WhenAreWeThere!
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear WhenAreWeThere! I am delighted that we are now your first choice hotel in Lancaster. I and the rest of the team thank you for posting your review and we look forward to welcoming you back next time you visit your son. Sincerely Francis Hindle General Manager

turn left at mars
Reviewed 15 March 2015

Stayed here to break up the journey to the Highlands. Dated hotel compared with likes of premier inn. Staff where helpful and friendly. Loads of room in the car park indicated its not the 1 choice in the area.

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Thank onthespot
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear onthespot With the benefit of a very large car park, there is always ample space for the hotel's residents and visitors and parking is never an issue. Thank you so much for your review of our hotel and I hope you will choose to stay with us again next time you're in the area. Sincerely Francis Hindle General Manager

Liverpool, United Kingdom
Reviewed 12 March 2015 via mobile

Stayed here with my friend and our kids. Good size family room and v.clean, free parking is convenient. Good size pool, good location for the motorway. We ate at Beefeater across the rd as there is a big kids play area. Staff were friendly. You don't need to take towels down to the pool. We had a lovely time, thanks...

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Helpful?
Thank Sarah E
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sarah E Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.and found it value for money. Next time you stay, I hope you will dine with us - you can choose to eat in our restaurant, bar or room service and don't forget, kids eat free with us!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: RM349 - RM587 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
Holiday Inn Lancaster Lancashire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
7 questions
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Durham, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose an executive room, much nicer and facing the river not the road.”
 of 5 bubbles celand23, 15 Mar 2017 | Read review
“Choose twin or river-side room”
 of 5 bubbles NickB720, 14 Mar 2017 | Read review
“Upper floor facing the river on the south end of the hotel Nice view of river and quieter”
 of 5 bubbles dorothy25443, 13 Mar 2017 | Read review
“River view”
 of 5 bubbles U9239HIkevinb, 5 Mar 2017 | Read review
“River view”
 of 5 bubbles 58RobertT, 18 Feb 2017 | Read review
5 of 5