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The Quality Hotel Dudley

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1 room 2 adults 0 children
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The Quality Hotel Dudley
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391 Reviews from our TripAdvisor Community

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There are newer reviews for The Quality Hotel Dudley
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Showing 389: English reviews
Wolverhampton, United Kingdom
Reviewed 16 March 2015

After a night's stay at the Quality Hotel, I found it to be very friendly, clean and comfortable. The staff, especially those on reception, were all helpful and willing to go out of their way for me as an out-of-town guest, on a business trip. The evening meal I had in the restaurant was more than adequate and served by...

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Thank lp30994
Cumbria, United Kingdom
Reviewed 16 March 2015

on arrival staff was very miserable. got to to room it was dirty. stains on bed sheets, curtains, carpet. bathroom was dirty as well looked like it had not been cleaned. bed was falling apart. did not get much sleep as walls am paper thin. at breakfast staff was really rude. breakfast was soaked in grease. sausages was pink. it...

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Thank keldean2015
Yorkshire, United Kingdom
Reviewed 11 March 2015

Staff: Helpful but miserable. Some individuals have there faces tripping them constantly while others are in general lovely. Rooms: Stayed in several rooms over the course of 6+ months. Had problems with several of them like the showers not working. Bed sheets are changed once a week if you are lucky. In general the rooms are very comfortable and I...

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1Thank John G
Reviewed 5 March 2015 via mobile

I got booked in to the hotel because they were dog friendly after a short stay I was asked to leave due to dog hairs on the bed if you allow dogs to stay in your hotel do not complain about a few hairs on the bed sheets they also said they couldn't get access to the room to clean...

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1Thank mattmathews86
Clitheroe, United Kingdom
Reviewed 28 February 2015

Strange hotel. Warm and welcoming at reception one day, totally ignored the next. Attentive restaurant staff one evening, thick as porridge the next. I am of course talking about different people on those occasions. Not quite sure who is hiring the staff but being pleasant and at least pretending to be interested would be a nice starting point. A long...

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Thank Stuart B
West Bromwich, United Kingdom
Reviewed 21 February 2015

The food was splendid, especially the curry it was explosive with flavour. The hotel staff were freindly also the premisis was clean. Overall a good hotel, the wifi was up and down in signal wise, we wasnt sure if you had to pay for it or not but there was an option to skip the pascode.

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Thank Paul E
Dudley, United Kingdom
Reviewed 15 February 2015

my wife and my self had the wedding venue at the hotel and we cant thank andy and Vicky for there up most support and expertise in the handling of the staff the food and the running of the whole evening.it helped a lot we left it all to the staff and they were great.would recommend any body to choose...

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1Thank Andy G
Bristol, United Kingdom
Reviewed 21 January 2015

Arrived in late afternoon, 'lukewarm' greeting at reception, room was ready, on ground floor which was good. Went into room with luggage - like walking into a freezer. Window was ajar, so closed that, then cranked up the radiator, went to get more bits and pieces from car. Had to do some work and was just getting colder and colder...

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Thank katmac2012
Birmingham, England, United Kingdom
Reviewed 16 December 2014 via mobile

This is a cheap and cheerful hotel u get what you pay for but it's comfortable it's of if you are visiting the area for a nights stay took my wife and 2 young girls and they enjoyed it more because it was hhe first for rather sleeping away from home

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Thank Mark H
Brighton, United Kingdom
Reviewed 3 December 2014

I received a voicemail from the manager of this hotel asking me to confirm my reservation for the following night. I rang back and the phone was answered by a young man in the most incompetent and unprofessional manner. It didn't bode well. As it turned out my misgivings were well founded. It is a shabby hotel staffed by people...

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Thank Robert G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 

Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: RM218 - RM299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
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Questions & Answers

Here's what travellers have asked, with answers from The Quality Hotel Dudley staff and other travellers.
3 questions
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england westmidlands
over a year ago

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Questions? Get answers from The Quality Hotel Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near reception if you have problems walking as some rooms are a long way from the main areas”
 of 5 bubbles 409helenn, 3 Dec 2016 | Read review
“Quieter rooms are at the back of the hotel. The road directly at the front of the hotel is extremely busy.”
 of 5 bubbles maureengingell, 17 Nov 2016 | Read review
“Use the Premier Inn or Village Hotel opposite!”
 of 5 bubbles deanothebaggie, 23 Oct 2016 | Read review
“Do not go there. They will not make your room, they will put towels on the floor next to your room.”
 of 5 bubbles 241mariuszj, 10 Sep 2016 | Read review
“dont bother”
 of 5 bubbles jj188, 27 Aug 2016 | Read review
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