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We needed to stay in the West Midlands, and Our Dog needed to come too. I tried a number of hotels (we like a certain standard) and they would not accept our dog. This hotel did and that is why we booked it. We arrived...More
Just wow been looking for a place close to home which serves food like this, it is pure heaven everything cooked to perfection. My partner used to be a chef so very hard to please with food when eating out and he loves this place...More
I visited the restaurant with my mom for a meal in light of the new menu. We were extremely impressed with the variety of dishes on offer and the service from the outset. Staff are extremely attentive and friendly. For starters I tried the Chinese...More
The check in could of been a bit better, we wasn't advised what time breakfast was, we wasn't given the details for free WIFI. I know these are only small things but would of made some difference. I did have to ask the Reception to...More
We stayed here on a Saturday evening we booked 1 x family and 1 x double room. Check in was a little slow with only one receptionist on duty. When we went to our rooms the double room was 3 single beds and the room...More
1 Thank wadokia
Response from VickieForrest, General Manager at The Quality Hotel DudleyResponded 17 February 2016
Thank you for taking the time in leaving your review, It’s disappointing to hear that your stay was unsatisfactory. I will review all of the points and discuss with the departments involved today, once again thank you for bringing the matters to my attention.