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The Quality Hotel Dudley

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The Quality Hotel Dudley
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383 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Birmingham, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 December 2014 via mobile

This is a cheap and cheerful hotel u get what you pay for but it's comfortable it's of if you are visiting the area for a nights stay took my wife and 2 young girls and they enjoyed it more because it was hhe first for rather sleeping away from home

Helpful?
Thank Mark H
Brighton, United Kingdom
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 December 2014

I received a voicemail from the manager of this hotel asking me to confirm my reservation for the following night. I rang back and the phone was answered by a young man in the most incompetent and unprofessional manner. It didn't bode well. As it turned out my misgivings were well founded. It is a shabby hotel staffed by people... More 

Helpful?
Thank Robert G
Sunbury-On-Thames, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 December 2014

I stayed here with 50 passengers on a Newmarket Holidays trip to Warwick Castle and Worcester Christmas Fayre. The staff were very helpful and check in was very quick. We had been advised earlier that no meals were available that evening but that there was a pub, a couple of restaurants and a large Tesco store close by. All the... More 

Helpful?
1 Thank Christine R
Surrey, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 December 2014

too many stairs stairs to reception , 2 flights of stairs to room. stairs to resturant. in the room not cleaned properly, dirty plastic cup on floor, window wide open couldn't close it. water was cold, no milk , no remote for tv. though it was clean everywhere else staff were friendly. except lady who brought up extra pillows she... More 

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1 Thank dawn s
London, United Kingdom
Level Contributor
224 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 December 2014

Well we booked into this hotel because we needed to be in the area. The room was fine, average I would say, but then the price was great. Reception, poor, we asked if we could have an extra bit of time in the morning as our appointment was later in the day, we were told only for a fee of... More 

Helpful?
Thank Adrian2526
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 November 2014 via mobile

Stay at this hotel as part of murder mystery package hotel is basic but clean it is a 3star and that is what you get staff on reception helpful bringing extra milk and jug of iced water to our room. Beds were clean and comftable. Buffet breakfast served by staff server had to check with his boss when we asked... More 

Helpful?
Thank Karen M
Chatham, United Kingdom
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 November 2014

I stayed in this hotel as part of a murder mystery package. The staff are friendly, the room clean and the bed although it seemed very springy, was comfortable and I had a good nights sleep. Breakfast was tasty and was buffet style with a member of staff serving, I asked for extra bacon and they gave it to me... More 

Helpful?
Thank Irena B
Ely, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 November 2014

Next door clearly had a wet and wild time! Sadly, we heard every noise - even the names! Sound-proofing is sadly lacking! We would have had a nice wet cuppa, but after three attempts at replacing the filthy cups in the room decided against that too! After a restless night, on a bed so soft you almost suffocated because you... More 

Helpful?
3 Thank Jo G
Dudley, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 November 2014

Me and my partner got married on 16th August 2014 and we had our reception at the quality. Got to be honest we were abit sceptacle because we had never used the hotel before for anything. To be honest it was fantastic everything run perfectly took the pressure right off so we could enjoy our day the team made sure... More 

Helpful?
3 Thank Michael R
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 November 2014

Can not fault our 1 night stop over.The staff especially Julie, could not do enough for us. The room was perfectly adequate and the breakfast was very good. All in all it was well worth the money it cost. We were even allowed to leave our car in the car park on the day we departed for the whole day... More 

Helpful?
Thank George E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 

Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: RM224 - RM359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
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Questions & Answers

Here's what travellers have asked, with answers from The Quality Hotel Dudley staff and other travellers.
3 questions
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england westmidlands
over a year ago

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Questions? Get answers from The Quality Hotel Dudley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are at the back of the hotel. The road directly at the front of the hotel is extremely busy.”
 of 5 bubbles maureengingell, 17 Nov 2016 | Read review
“Use the Premier Inn or Village Hotel opposite!”
 of 5 bubbles deanothebaggie, 23 Oct 2016 | Read review
“Do not go there. They will not make your room, they will put towels on the floor next to your room.”
 of 5 bubbles 241mariuszj, 10 Sep 2016 | Read review
“dont bother”
 of 5 bubbles jj188, 27 Aug 2016 | Read review
“Great breakfast”
 of 5 bubbles lsrj2016, 5 Jul 2016 | Read review
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