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Crowne Plaza Manchester City Centre

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Crowne Plaza Manchester City Centre
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2,375 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Manchester City Centre
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Showing 2,289: English reviews
Leeds, United Kingdom
Reviewed 10 December 2014

I was looking for a nice hotel for a one night stay and came across the Crowne Plaza. Even though it was a special offer I still found it expensive (£89), however I decided to treat myself as I was attending a concert in Manchester. The hotel was easy to find and within walking distance from the coach station. I...

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Helpful?
Thank 9deedee
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear 9deedee I would like to thank you for choosing to stay with us on this occasion, I am sorry to hear that you thought £89 was over priced as I do appreciate that you have alternative preferences within the city. When there is a concert or big football match happening, as there was on your night, the prices across...

Nottingham, United Kingdom
Reviewed 10 December 2014

I always try to stay here when visiting Manchester on business. The check in staff were as pleasant and efficient as always, and as an IHG Platinum member, I was upgraded to the Club Floor (8th) - a lovely room as usual with a great view over the Manchester cityscape. A clean, well furnished and comfortable room, so ideal for...

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Helpful?
Thank John M
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for taking the time to comment on your recent stay at the hotel, I am pleased to hear that you enjoyed your stay. We value all our guests and we greatly appreciate your feedback as a regular visitor as it helps us to maintain our standards and look at areas to improve. Thank you for all of your...

preston
Reviewed 10 December 2014 via mobile

Stayed for one night in an club class room, on checkin the staff were polite professional and very friendly. I requested a high floor we were on 8th floor lovely room. This was our 30th wedding anniversary and they left a bottle of wine and a card, a really nice touch. The room had everything you could want in it,...

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Helpful?
Thank PrestonJean
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. I am thrilled that you had a great stay with us for your special anniversary and that you were able to make use of the facilities in the club lounge. I will gladly share your comments with the hotel team. Thank you once again for choosing...

Auckland
Reviewed 9 December 2014

The room was large, modern with a wall to ceiling window so good views. Good room bathroom. The staff were very helpful and knowledgeable as we retraced a family member's early life in Manchester before he emigrated to New Zealand in 1902. Dining room staff were friendly and we enjoyed the breakfast and dinners there A bonus for us was...

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Helpful?
Thank Colleen R
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

My sincere thanks for taking the time to write a review of your stay at the Crowne Plaza Manchester City Centre. Needless to say, I was delighted to read your comments about the staff, the room, and the food , and I look forward to sharing this great feedback with all of the team. I am glad that you had...

Reviewed 9 December 2014

Stayed here over the weekend for a Christmas shopping trip with my mother. The room itself looks nice, it's central to everything you need but I have had a terrible bad back since staying here! The mattress was so uncomfortable and the rooms are way over priced! Wouldn't stay here again

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Thank Amz88
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

I certainly appreciate you taking the time to share your feedback and I would like to sincerely apologise for any problems you encountered with regards to your stay. It is our aim to continue to improve upon the service we provide. Therefore your comments are extremely important to us. The feedback we receive from valued guests like yourself, enables us...

Wirral, United Kingdom
Reviewed 9 December 2014

Had a girls weekend to see a concert at the Arena. The hotel is ideally situation for shopping, bars and restaurants & was only a five minute walk back from the Arena. Our room was perfect - spotlessly clean with two extremely comfortable double beds. We've already booked out next visit.

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Helpful?
Thank SallyAB22
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Thank you for your review, I'm delighted to hear that your "girly weekend" at the Crowne Plaza Manchester City Centre was a success and that you intend to return again! Thank you so much for your lovely comments, which I'll be sure to pass on to the team. We look forward to welcoming you back soon. Kind Regards Bob Fairweather...

Rossendale, United Kingdom
Reviewed 8 December 2014

We stayed here for a one night pre Christmas Market trip. You cannot get any nearer to the city`s attractions than this. Although Manchester is local to us we decided to stay over for once and made a good choice. The staff were friendly, the rooms excellent and the breakfast had something for everyone. Sleep quality was excellent with no...

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Thank lancashireterry
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Terry Thank you for taking the time to review your recent stay at the Crowne Plaza Manchester City Centre. I am pleased to read that you enjoyed your experience and thank you very much for your recommendation. We hope to welcome you back to the hotel soon. Kind Regards Bob Fairweather General Manager

sth yorkshire
Reviewed 7 December 2014

stayed here for the first time for a short trip to the Christmas markets. Have stayed in Manchester on many occasions at different hotels The staff were all very friendly ,on arrival we were warmly welcomed by Melisa who was very efficient and helpful, advising us on our best options for parking and paying. We were initially allocated a room...

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Thank tpamart
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear tpamart, Thank you for sharing your very kind feedback and completing this review. We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. I am thrilled that you had a great stay with us and you had an excellent experience for breakfast and dinner in the Glasshouse Restaurant and Bar I am also grateful that...

Cumbria, United Kingdom
Reviewed 7 December 2014

Perfectly located for the Arena, Bars and Shops. This hotel is spotlessly clean, our room was lovely. The staff were very pleasant, friendly and welcoming. I've had better breakfasts, but we didn't book for the food!! I wouldn't hesitate to stay at this hotel again.

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Thank LinB111
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear LinB111, Thank you very much for taking the time to complete your really positive comments on www.tripadvisor.com; it helps us to maintain our standards and focus on areas that we need to improve. We get a lot of positive comments with regards to cleanliness this is thanks to our excellent housekeeping department - they really do kept the place...

Worcester, United Kingdom
Reviewed 6 December 2014

This is the third tme that I've stayed at this hotel, but the first time I've left a review. Being a seasoned guest to the IHG chain, I know what to expect in the way of service and quality. I have always found the staff are often quite friendly and always willing to accommodate any requests, and the Crowne Plaze...

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Thank Jools199
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review

Dear Jools199, Thank you very much for taking the time to complete your comments on www.tripadvisor.com; it really helps us to maintain our standards and focus on areas that we need to improve. I am sorry to read of your disappointment with regards to your experience at breakfast and also on your past stays. With that in mind I am...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 

Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM470 - RM1,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Business Hotel in Manchester
#9 Family Hotel in Manchester
#12 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manchester City Centre staff and other travellers.
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Questions? Get answers from Crowne Plaza Manchester City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose a room on the first floor”
 of 5 bubbles inesbb2014, 15 Mar 2017 | Read review
“take the top floors with access to the loughe”
 of 5 bubbles akestj, 7 Mar 2017 | Read review
“They're usually the same price for the lower standard rooms - get a club room and have a free breakfast in the club lounge.”
 of 5 bubbles 980beckac, 25 Feb 2017 | Read review
“Dont eat here, its over priced, medocure quality and small portions, expore the local area and find a nice local resturant.”
 of 5 bubbles WoodsideBreaks, 2 Feb 2017 | Read review
“Request a upper floor if you would like a quieter room”
  • Bedroom
  • Modern Bedroom
 of 5 bubbles MarkRobbo123, 18 Dec 2016 | Read review
5 of 5