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Etrop Grange

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Etrop Grange
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1,128 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Cheshire
Reviewed 4 weeks ago

On arrival at the hotel yesterday, in order to attend an evening disco dinner, we were shown to Room 5, a smallish room, which upon entering was freezing cold as the window was open and the heater was not on - we soon found out why as once we had shut the window and turned the heater on, the room...

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Helpful?
Thank Jan47Cheshire
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Jan47Cheshire Thank you for posting a review. I am sorry that your recent stay was not as enjoyable as it could have been. Please note that all your comments have been fully noted. With regard to your comment regarding the décor in room 5 I can confirm that refurbishment of the bedrooms and public areas is being carried out...

Bristol
Reviewed 4 weeks ago

This is my fourth and last visit to this hotel! On arrival I was given a room that was freezing and the air conditioning unit was continually alarming. A guy came to try to sort this out by trying to remove a fuse but he couldn't find the fuse box. I said I would just swap rooms but he said...

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Helpful?
Thank MuMof2Bristol
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear MuMof2Bristol Thank you for posting a review. We are always delighted to welcome guests back to the hotel and so I was disappointed to read that your recent visit was not as enjoyable as it could have been. Please note that all your comments have been fully noted. I would welcome the opportunity to discuss your experience with you....

Grange-over-Sands, United Kingdom
Reviewed 4 weeks ago via mobile

By taxi from the airport £8 Efficient check in service Large en suite room Bath ceiling pain flaking off Room could do with a bit of repainting and towel smell vinegary. Shuttle service stops at 10pm Also no shuttle 12-3 pm

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Helpful?
1Thank Jona131989
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Jona131989 Thank you for posting a review. I was delighted to read that you found our location ideal for the airport and that you found check efficient. With regard to your comment regarding the décor I can confirm that refurbishment of the bedrooms and public areas is being carried out and should be completed in the next few months....

Reviewed 4 weeks ago

reception staff need to learn how to smile and be more pleasant and inviting. I was ready to turn around and walk back out and I wish I had , walls in rooms must be really thin because we could hear so much noise coming from other rooms and banging of doors all night kept us awake, just a horrible...

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Helpful?
Thank tracey p
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear tracey p Thank you for posting a review. I was disappointed to read that your recent visit was not as enjoyable as it could have been. Please note that all your comments have been fully noted. I would welcome the opportunity to discuss your experience with you. Please contact me on 0161-499-0500 or email me direct at sally@squirehotels.co.uk. I...

Reviewed 4 weeks ago via mobile

Fantastic hotel, immaculate rooms and incredibly pleasent staff. Brilliant facilities in a gorgeous listed building as well as an iron, ironboard and hot drinks facilities in room. The wi-fi was superb and the airport service offered is incredible. The worst bit was leaving! Many thanks 😊

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Helpful?
Thank Dan F
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Dan F Thank you so much for the lovely review. I was delighted to read that you enjoyed your recent stay and thank you for mentioning our friendly staff, the high standard maintained by our housekeeping team and the convenience of our airport transport service which takes all the hassle out of getting to the airport. I hope that...

Stone, United Kingdom
Reviewed 4 weeks ago via mobile

We've used Etrop Grange several times when flying out of Manchester as it is very convenient. Friendly helpful staff, good parking and transfer facilities. It's an older hotel, but well worth using. Would recommend.

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Helpful?
Thank Racingjohn789
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Racingjohn789 Thank you so much for the lovely review. We always enjoy welcoming guests back to the hotel and I was delighted to read that your latest stay was as enjoyable as previous ones. Thank you for recommending Etrop Grange to other travellers, I look forward to welcoming you back prior to your next flight from Manchester. Best wishes...

Manchester, United Kingdom
Reviewed 5 weeks ago

Afternoon tea was booked as a birthday treat but it was very disappointing. The dainty sandwiches were ok but nothing out of the ordinary, they say everything is homemade but I would question this, the scones were dry and not freshly baked, and the cakes were ordinary, very plain and dry tasting and did not taste homemade as described. We...

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Helpful?
Thank Phyl B
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Phyl B Thank you for taking the time to share your afternoon tea experience with us. I would like to extend my sincere apology as it is clear that we did not attain our usual high standard or meet your expectations on this occasion. Please note that all your comments have been fully noted and we will use them...

Manchester, United Kingdom
Reviewed 15 January 2017 via mobile

After years of wondering what it would be like to stay in the Etrop Grange, I finally decided to stay prior to an early morning flight. First impressions from the outside looked ok, spacious car park & warm welcome from reception, but that's were the positive review ends. The room we were given was quite large, but from first inspection...

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Helpful?
1Thank Welly78
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Welly78 Thank you for posting a review. I was disappointed to read that your recent visit was not as enjoyable as it could have been. Please note that all your comments have been fully noted. With regard to your comment regarding the décor I can confirm that refurbishment of the bedrooms and public areas is being carried out and...

Reviewed 2 January 2017 via mobile

We arrived late on new years eve, and were shown promptly to our room. It was just a standard, but was a great size. Specialised coffee maker as well as kettle with tea etc and bottled water. Decor neutral. Very clean. Really comfy bed, and hot, powerful shower with thoughtful complementary toiletries. Despite it being new year and a wedding...

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Helpful?
Thank Patricia C
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Patricia C Thank you for your lovely review. I was so pleased to read that you enjoyed your stay and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Sally

Kilmihil, Ireland
Reviewed 29 December 2016 via mobile

Visited this hotel 8 years ago and it hasn't changed in all that time except for the paint on the walls. Staff super friendly Food a little bland but palatable. Room very twee and Laura Ashley but comfortable. Bathroom needs updating but functional. The staff are the key to this place . Their service and personable ways are to be...

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Helpful?
Thank Kevin O
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Kevin O Thank you for posting a review. Thank you for mentioning our friendly hard working staff and the outstanding service that they provide. I note your comments regard the decor and can confirm that refurbishments works are being carried out. I do hope that we will have the pleasure of welcoming you back very soon. Best wishes Sally

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM332 - RM520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Etrop Grange 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
Hotel Style:
#33 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept Room 5. Room 65 was excellent.”
 of 5 bubbles Jan47Cheshire, 22 Jan 2017 | Read review
“Hotel seemed quiet despite being very close to the airport”
 of 5 bubbles wendyrR8260OL, 13 Dec 2016 | Read review
“Not room 16”
 of 5 bubbles wilky1961, 7 Dec 2016 | Read review
“Breakfast nice and the man and woman serving were the best out off the staff..”
 of 5 bubbles nancydrew1113, 3 Dec 2016 | Read review
“We have stayed there a couple of times in different rooms and there isn't a lot of difference .”
 of 5 bubbles Pendlebrier, 7 Nov 2016 | Read review
5 of 5